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CustomersKavon Abbott

Kavon Abbott

mellie25@hotmail.com
Tickets38Responses8
Showing 1 - 8 of 8
Rating
Comment
Ticket
Customer
Team member
Responded
2/5Took five days to get a reply. Then they couldn't even help with the return.76334986Birthday gift not receivedKavon AbbottJacklyn DareDec 20, 2025, 2:15 PM
4/5Got my refund eventually. Communication could have been a touch clearer.01157171Loyalty points not postingKavon AbbottMiss Amber Hintz Sr.Dec 13, 2025, 8:37 PM
5/5Couldn't have been more helpful. Got an Elite member upgrade after one chat.43534974Wholesale order questionKavon AbbottKatrina JohnsDec 12, 2025, 1:48 PM
4/5Resolved the issue. Wish the agent had offered a discount on the next order given the hassle.03636909Store experience feedbackKavon AbbottIgnatius CummerataNov 21, 2025, 2:24 PM
5/5App glitched at checkout, they manually processed my order and threw in free shipping. Lovely.35031359Missing samples in orderKavon AbbottEula McKenzieNov 17, 2025, 11:35 AM
5/5Loved that they followed up two days later to make sure the replacement arrived.50682082Influencer code not workingKavon AbbottJulie HodkiewiczJul 27, 2025, 3:53 PM
4/5Helpful, just felt rushed at the end of the conversation.76462437Foundation match helpKavon AbbottDarryl JacobiJul 20, 2025, 6:43 PM
9/11Their personalization is unreal. Like having a personal Beauty Advisor.80134258App crashes at checkoutKavon AbbottOscar O'HaraJun 30, 2025, 5:09 AM
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Properties

Customer
Name
Kavon Abbott
Email
mellie25@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
—
Loyalty points
10,723
Lifetime spend
729
Last purchase
Apr 14, 2026
Skin tone
medium
Foundation shade
—
Skin concerns
dullness
Allergies / restrictions
—
Favorite brands
—
YTD spend
1,808
App installed
No
App last opened
Apr 30, 2026
Email subscribed
Yes
Marketing segment
high-value
Last purchase amount
120
Total orders
4
Preferred category
skincare
Tickets
Tickets
38
Last seen
May 6, 2026
Responses
Avg rating
4.75