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CustomersKavon Abbott

Kavon Abbott

mellie25@hotmail.com
Tickets38Responses8
Showing 1 - 38 of 38
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Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
77503891Foundation match helpClosedLowKavon Abbott—Tommy KuvalisChat
app
5d 17h○Sent, no reply———May 6, 2026May 17, 2026
01615648Price match requestSolvedNormalKavon Abbott—Darryl JacobiChat—11h○Sent, no reply———Apr 16, 2026-
96812257Item authenticity concernSolvedHighKavon Abbott—Vilma GusikowskiPhone
samplesshade-match
22h○Sent, no reply———Apr 2, 2026-
56071217Insider tier issueSolvedHighKavon Abbott—Katrina JohnsEmail
influencerwholesalegift-card
1h○Sent, no reply———Mar 19, 2026-
56561223Birthday gift not receivedSolvedHighKavon Abbott—Faith HilllPhone
influencerloyaltyshade-match
2d 11h○Sent, no reply———Mar 16, 2026-
87857711Pro discount enrollmentClosedNormalKavon Abbott—Ignatius CummerataChat
gift-cardappinfluencer
6h○Sent, no reply———Mar 4, 2026Mar 5, 2026
29710294Price match requestSolvedNormalKavon Abbott—Lily RaynorChat
returnsinfluencerdamaged
6h○Sent, no reply———Feb 10, 2026-
21636163Discount code not workingClosedHighKavon Abbott—Kip Schroeder IVChat
returnswholesaleinfluencer
6h⊘Not fired———Feb 9, 2026Feb 15, 2026
76989866Question about product ingredientsPendingNormalKavon Abbott—Chaz RennerEmail
influencergift-carddamaged
-—Skipped———Feb 2, 2026-
77393528Gift card balance questionSolvedNormalKavon Abbott—Garth DooleyChat—21h⊘Not fired———Jan 28, 2026-
63783444Shipping cost questionSolvedLowKavon Abbott—Julie HodkiewiczEmail
samplesrefund
1h○Sent, no reply———Jan 7, 2026-
76334986Birthday gift not receivedClosedHighKavon Abbott—Jacklyn DareChat
damagedgift-card
2d 10h●Responded2/5——Dec 17, 2025Dec 21, 2025
92948762Wholesale order questionPendingNormalKavon Abbott—Eula McKenzieChat
vip
-—Skipped———Dec 12, 2025-
01157171Loyalty points not postingClosedUrgentKavon Abbott—Miss Amber Hintz Sr.Phone
gift-cardfragrance
3h●Responded4/5——Dec 12, 2025Dec 14, 2025
43534974Wholesale order questionClosedHighKavon Abbott—Katrina JohnsEmail—4h●Responded5/5——Dec 10, 2025Dec 12, 2025
90742515Missing samples in orderSolvedUrgentKavon Abbott—Tommy KuvalisChat
shade-matchbopisvip
1h○Sent, no reply———Nov 21, 2025-
02881285Question about product ingredientsSolvedNormalKavon Abbott—Tommy KuvalisEmail
loyaltysamples
3h○Sent, no reply———Nov 20, 2025-
03636909Store experience feedbackSolvedNormalKavon Abbott—Ignatius CummerataEmail
refundgift-card
2h●Responded4/5——Nov 20, 2025-
82164903Restock alert for backorderPendingHighKavon Abbott—Miss Amber Hintz Sr.Chat
gift-cardrefundbopis
-—Skipped———Nov 18, 2025-
35031359Missing samples in orderSolvedNormalKavon Abbott—Eula McKenzieEmail
refund
5h●Responded5/5——Nov 16, 2025-
69263363Lost package follow-upSolvedNormalKavon Abbott—Eula McKenzieChat—8h○Sent, no reply———Nov 14, 2025-
45853244Allergic reaction concernSolvedNormalKavon Abbott—Amely PacochaChat
fragrance
3h⊘Not fired———Nov 5, 2025-
51170187Refund not receivedPendingHighKavon Abbott—Eula McKenzieSocial
vip
-—Skipped———Oct 30, 2025-
55749508App login problemClosedNormalKavon Abbott—Steve O'ConnerEmail
returnsshade-matchbopis
1h⊘Not fired———Oct 24, 2025Oct 26, 2025
88174556Price match requestPendingNormalKavon Abbott—Miss Amber Hintz Sr.Chat—-—Skipped———Sep 17, 2025-
34532215Cancel subscription / Auto-replenishSolvedNormalKavon Abbott—Julie HodkiewiczEmail
shade-matchapp
1h○Sent, no reply———Sep 17, 2025-
05230258Price match requestPendingLowKavon Abbott—Oscar O'HaraEmail—-—Skipped———Aug 22, 2025-
34871759Store experience feedbackSolvedNormalKavon Abbott—Kaela FriesenEmail
influencerappshade-match
2d 2h○Sent, no reply———Aug 22, 2025-
46842793App login problemClosedHighKavon Abbott—Ignatius CummerataEmail
loyaltyreturns
3h○Sent, no reply———Aug 5, 2025Aug 11, 2025
05330220Shipping cost questionSolvedNormalKavon Abbott—Eula McKenzieChat
gift-card
18h○Sent, no reply———Aug 1, 2025-
50682082Influencer code not workingSolvedNormalKavon Abbott—Julie HodkiewiczEmail
wholesale
6h●Responded5/5——Jul 25, 2025-
64360518Allergic reaction concernSolvedNormalKavon Abbott—Mr. Skyla TrantowChat—12h○Sent, no reply———Jul 24, 2025-
76462437Foundation match helpClosedLowKavon Abbott—Darryl JacobiPhone
shippingbopissamples
1h●Responded4/5——Jul 20, 2025Jul 21, 2025
53470246Order arrived damagedSolvedNormalKavon Abbott—Julie HodkiewiczEmail
returnsshade-matchdamaged
19h○Sent, no reply———Jul 20, 2025-
12782874Cancel subscription / Auto-replenishPendingNormalKavon Abbott—Katrina JohnsEmail
returnsdamagedshade-match
-—Skipped———Jul 17, 2025-
33916944App login problemSolvedNormalKavon Abbott—Faith HilllChat
damagedsamples
2h○Sent, no reply———Jul 2, 2025-
91654882Missing items in shipmentClosedNormalKavon Abbott—Ignatius CummerataEmail
samples
19h○Sent, no reply———Jun 30, 2025Jul 4, 2025
80134258App crashes at checkoutSolvedNormalKavon Abbott—Oscar O'HaraEmail
shade-matchbopis
2d 9h●Responded9/11——Jun 27, 2025-
Page 1 of 1

Properties

Customer
Name
Kavon Abbott
Email
mellie25@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
—
Loyalty points
10,723
Lifetime spend
729
Last purchase
Apr 14, 2026
Skin tone
medium
Foundation shade
—
Skin concerns
dullness
Allergies / restrictions
—
Favorite brands
—
YTD spend
1,808
App installed
No
App last opened
Apr 30, 2026
Email subscribed
Yes
Marketing segment
high-value
Last purchase amount
120
Total orders
4
Preferred category
skincare
Tickets
Tickets
38
Last seen
May 6, 2026
Responses
Avg rating
4.75