Kavon Abbott
mellie25@hotmail.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 77503891 | Foundation match help | Closed | Low | — | Chat | app | 5d 17h | ○Sent, no reply | — | — | — | May 6, 2026 | May 17, 2026 | ||
| 01615648 | Price match request | Solved | Normal | — | Chat | — | 11h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - | ||
| 96812257 | Item authenticity concern | Solved | High | — | Phone | samplesshade-match | 22h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - | ||
| 56071217 | Insider tier issue | Solved | High | — | influencerwholesalegift-card | 1h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - | |||
| 56561223 | Birthday gift not received | Solved | High | — | Phone | influencerloyaltyshade-match | 2d 11h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - | ||
| 87857711 | Pro discount enrollment | Closed | Normal | — | Chat | gift-cardappinfluencer | 6h | ○Sent, no reply | — | — | — | Mar 4, 2026 | Mar 5, 2026 | ||
| 29710294 | Price match request | Solved | Normal | — | Chat | returnsinfluencerdamaged | 6h | ○Sent, no reply | — | — | — | Feb 10, 2026 | - | ||
| 21636163 | Discount code not working | Closed | High | — | Chat | returnswholesaleinfluencer | 6h | ⊘Not fired | — | — | — | Feb 9, 2026 | Feb 15, 2026 | ||
| 76989866 | Question about product ingredients | Pending | Normal | — | influencergift-carddamaged | - | —Skipped | — | — | — | Feb 2, 2026 | - | |||
| 77393528 | Gift card balance question | Solved | Normal | — | Chat | — | 21h | ⊘Not fired | — | — | — | Jan 28, 2026 | - | ||
| 63783444 | Shipping cost question | Solved | Low | — | samplesrefund | 1h | ○Sent, no reply | — | — | — | Jan 7, 2026 | - | |||
| 76334986 | Birthday gift not received | Closed | High | — | Chat | damagedgift-card | 2d 10h | ●Responded | 2/5 | — | — | Dec 17, 2025 | Dec 21, 2025 | ||
| 92948762 | Wholesale order question | Pending | Normal | — | Chat | vip | - | —Skipped | — | — | — | Dec 12, 2025 | - | ||
| 01157171 | Loyalty points not posting | Closed | Urgent | — | Phone | gift-cardfragrance | 3h | ●Responded | 4/5 | — | — | Dec 12, 2025 | Dec 14, 2025 | ||
| 43534974 | Wholesale order question | Closed | High | — | — | 4h | ●Responded | 5/5 | — | — | Dec 10, 2025 | Dec 12, 2025 | |||
| 90742515 | Missing samples in order | Solved | Urgent | — | Chat | shade-matchbopisvip | 1h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - | ||
| 02881285 | Question about product ingredients | Solved | Normal | — | loyaltysamples | 3h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - | |||
| 03636909 | Store experience feedback | Solved | Normal | — | refundgift-card | 2h | ●Responded | 4/5 | — | — | Nov 20, 2025 | - | |||
| 82164903 | Restock alert for backorder | Pending | High | — | Chat | gift-cardrefundbopis | - | —Skipped | — | — | — | Nov 18, 2025 | - | ||
| 35031359 | Missing samples in order | Solved | Normal | — | refund | 5h | ●Responded | 5/5 | — | — | Nov 16, 2025 | - | |||
| 69263363 | Lost package follow-up | Solved | Normal | — | Chat | — | 8h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - | ||
| 45853244 | Allergic reaction concern | Solved | Normal | — | Chat | fragrance | 3h | ⊘Not fired | — | — | — | Nov 5, 2025 | - | ||
| 51170187 | Refund not received | Pending | High | — | Social | vip | - | —Skipped | — | — | — | Oct 30, 2025 | - | ||
| 55749508 | App login problem | Closed | Normal | — | returnsshade-matchbopis | 1h | ⊘Not fired | — | — | — | Oct 24, 2025 | Oct 26, 2025 | |||
| 88174556 | Price match request | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Sep 17, 2025 | - | ||
| 34532215 | Cancel subscription / Auto-replenish | Solved | Normal | — | shade-matchapp | 1h | ○Sent, no reply | — | — | — | Sep 17, 2025 | - | |||
| 05230258 | Price match request | Pending | Low | — | — | - | —Skipped | — | — | — | Aug 22, 2025 | - | |||
| 34871759 | Store experience feedback | Solved | Normal | — | influencerappshade-match | 2d 2h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - | |||
| 46842793 | App login problem | Closed | High | — | loyaltyreturns | 3h | ○Sent, no reply | — | — | — | Aug 5, 2025 | Aug 11, 2025 | |||
| 05330220 | Shipping cost question | Solved | Normal | — | Chat | gift-card | 18h | ○Sent, no reply | — | — | — | Aug 1, 2025 | - | ||
| 50682082 | Influencer code not working | Solved | Normal | — | wholesale | 6h | ●Responded | 5/5 | — | — | Jul 25, 2025 | - | |||
| 64360518 | Allergic reaction concern | Solved | Normal | — | Chat | — | 12h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - | ||
| 76462437 | Foundation match help | Closed | Low | — | Phone | shippingbopissamples | 1h | ●Responded | 4/5 | — | — | Jul 20, 2025 | Jul 21, 2025 | ||
| 53470246 | Order arrived damaged | Solved | Normal | — | returnsshade-matchdamaged | 19h | ○Sent, no reply | — | — | — | Jul 20, 2025 | - | |||
| 12782874 | Cancel subscription / Auto-replenish | Pending | Normal | — | returnsdamagedshade-match | - | —Skipped | — | — | — | Jul 17, 2025 | - | |||
| 33916944 | App login problem | Solved | Normal | — | Chat | damagedsamples | 2h | ○Sent, no reply | — | — | — | Jul 2, 2025 | - | ||
| 91654882 | Missing items in shipment | Closed | Normal | — | samples | 19h | ○Sent, no reply | — | — | — | Jun 30, 2025 | Jul 4, 2025 | |||
| 80134258 | App crashes at checkout | Solved | Normal | — | shade-matchbopis | 2d 9h | ●Responded | 9/11 | — | — | Jun 27, 2025 | - |