Mariah Toy
destinee10@gmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 49404772Question about product ingredients | Apr 9, 2026, 10:57 PM | ||
| 9/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 23817764BOPIS order cancelled at store | Mar 25, 2026, 12:45 PM | ||
| 10/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 87933361Store experience feedback | Mar 19, 2026, 2:46 AM | ||
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 76281020Discount code not working | Mar 1, 2026, 8:32 PM | ||
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 00058854Shipping cost question | Dec 19, 2025, 4:20 AM | ||
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 99394789Price match request | Nov 11, 2025, 3:51 PM | ||
| 4/5 | Generally happy. The fragrance sample they sent wasn't what I picked but close enough. | 13430830Discount code not working | Oct 9, 2025, 3:56 AM | ||
| 4/5 | Mostly painless. Wish the BOPIS confirmation email had come faster. | 00090907Wholesale order question | Oct 5, 2025, 1:52 PM | ||
| 1/11 | Service has gotten noticeably worse over the last year. | 77265777BOPIS order cancelled at store | Sep 14, 2025, 10:05 AM | ||
| 3/5 | Onboarding was fine. Not memorable in either direction. | 37520844Gift card balance question | Sep 6, 2025, 11:39 AM | ||
| 5/5 | Gift receipt issued instantly. No follow-up needed. | 90495563Missing samples in order | Aug 11, 2025, 4:06 AM | ||
| 5/5 | Onboarding was so smooth. Love the personalized routine builder. | 30288861Price match request | Jul 5, 2025, 12:58 PM |