Mariah Toy
destinee10@gmail.com
Showing 1 - 47 of 47
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 47431510 | Insider tier issue | Closed | Normal | — | Phone | fragranceshade-matchgift-card | 2d 12h | ○Sent, no reply | — | — | — | May 8, 2026 | May 16, 2026 | ||
| 58580107 | Missing items in shipment | Solved | Low | — | Chat | shade-matchgift-cardbopis | 3h | ○Sent, no reply | — | — | — | Apr 30, 2026 | - | ||
| 38073126 | Refund not received | Solved | Low | — | — | 22h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | |||
| 29647475 | Lost package follow-up | Closed | Normal | — | gift-cardshade-match | 4h | ○Sent, no reply | — | — | — | Apr 23, 2026 | Apr 25, 2026 | |||
| 46475899 | Refund not received | Solved | Normal | — | — | 12h | ○Sent, no reply | — | — | — | Apr 11, 2026 | - | |||
| 48888281 | Foundation match help | Solved | Normal | — | Chat | samples | 11h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - | ||
| 49404772 | Question about product ingredients | Solved | High | — | — | 6h | ●Responded | 5/5 | — | — | Apr 8, 2026 | - | |||
| 05174542 | Missing items in shipment | Closed | Low | — | Chat | damagedbopiswholesale | 23h | ○Sent, no reply | — | — | — | Mar 23, 2026 | Mar 27, 2026 | ||
| 23817764 | BOPIS order cancelled at store | Solved | Low | — | Phone | vipinfluencerfragrance | 2d 8h | ●Responded | 9/11 | — | — | Mar 21, 2026 | - | ||
| 99300101 | Missing samples in order | Solved | High | — | damagedfragrancerefund | 4h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |||
| 87933361 | Store experience feedback | Solved | Normal | — | shippingrefund | 3h | ●Responded | 10/11 | — | — | Mar 18, 2026 | - | |||
| 26364259 | Pro discount enrollment | Solved | Normal | — | bopissamplesshade-match | 9h | ○Sent, no reply | — | — | — | Mar 2, 2026 | - | |||
| 76281020 | Discount code not working | Closed | Normal | — | returnsrefund | 2d 1h | ●Responded | 4/5 | — | — | Feb 27, 2026 | Mar 3, 2026 | |||
| 59707271 | Restock alert for backorder | Solved | Normal | — | Social | samples | 22h | ⊘Not fired | — | — | — | Feb 23, 2026 | - | ||
| 04985225 | Restock alert for backorder | Open | Normal | — | Chat | returns | - | —Skipped | — | — | — | Feb 17, 2026 | - | ||
| 18688726 | App crashes at checkout | Solved | Normal | — | Phone | wholesaleloyalty | 2h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - | ||
| 50125972 | Klarna / Afterpay split issue | Solved | Low | — | shipping | 8h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | |||
| 45652470 | Wholesale order question | Solved | Normal | — | refund | 13h | ○Sent, no reply | — | — | — | Jan 10, 2026 | - | |||
| 52389207 | Missing samples in order | Solved | Normal | — | Chat | returnsloyalty | 8h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - | ||
| 41167902 | Cancel subscription / Auto-replenish | Solved | High | — | damagedwholesale | 6h | ○Sent, no reply | — | — | — | Dec 24, 2025 | - | |||
| 00058854 | Shipping cost question | Solved | Normal | — | — | 1h | ●Responded | 5/5 | — | — | Dec 17, 2025 | - | |||
| 98644125 | BOPIS order cancelled at store | Solved | High | — | Chat | damagedrefundshade-match | 19h | ⊘Not fired | — | — | — | Dec 10, 2025 | - | ||
| 65344032 | App crashes at checkout | Solved | High | — | Social | gift-carddamagedloyalty | 7h | ⊘Not fired | — | — | — | Dec 1, 2025 | - | ||
| 73188225 | Price match request | Solved | Normal | — | Chat | — | 5h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - | ||
| 39988557 | Klarna / Afterpay split issue | Solved | Normal | — | vip | 5h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - | |||
| 99394789 | Price match request | Closed | Low | — | shade-matchbopis | 7h | ●Responded | 5/5 | — | — | Nov 10, 2025 | Nov 13, 2025 | |||
| 86423930 | Store experience feedback | Solved | Normal | — | shippingrefund | 23h | ○Sent, no reply | — | — | — | Nov 8, 2025 | - | |||
| 31410335 | Refund not received | Solved | Normal | — | Chat | vip | 9h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - | ||
| 13430830 | Discount code not working | Solved | Normal | — | shade-matchapp | 2d 6h | ●Responded | 4/5 | — | — | Oct 6, 2025 | - | |||
| 00090907 | Wholesale order question | Closed | High | — | — | 1d 15h | ●Responded | 4/5 | — | — | Oct 3, 2025 | Oct 9, 2025 | |||
| 77265777 | BOPIS order cancelled at store | Solved | Normal | — | returnsrefundsamples | 1d 1h | ●Responded | 1/11 | — | — | Sep 11, 2025 | - | |||
| 37520844 | Gift card balance question | Solved | High | — | Chat | shipping | 3h | ●Responded | 3/5 | — | — | Sep 4, 2025 | - | ||
| 90028650 | Question about product ingredients | Closed | Normal | — | — | 3h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 6, 2025 | |||
| 83288036 | Wholesale order question | Solved | Normal | — | vipbopis | 1h | ○Sent, no reply | — | — | — | Sep 1, 2025 | - | |||
| 36264098 | Question about product ingredients | Solved | Normal | — | Chat | — | 7h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - | ||
| 69182926 | Wrong shade sent | Solved | High | — | Chat | refundsamplesapp | 4h | ○Sent, no reply | — | — | — | Aug 27, 2025 | - | ||
| 76672706 | Allergic reaction concern | Solved | High | — | Chat | samplesreturnsshade-match | 19h | ⊘Not fired | — | — | — | Aug 21, 2025 | - | ||
| 90495563 | Missing samples in order | Solved | Normal | — | gift-card | 2h | ●Responded | 5/5 | — | — | Aug 10, 2025 | - | |||
| 92998057 | Allergic reaction concern | Solved | Normal | — | Chat | fragrancedamaged | 5h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - | ||
| 50293099 | Order arrived damaged | Solved | High | — | Chat | returns | 3d 9h | ⊘Not fired | — | — | — | Aug 2, 2025 | - | ||
| 15201029 | Allergic reaction concern | Solved | Normal | — | wholesaleshipping | 4h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | |||
| 30288861 | Price match request | Solved | Urgent | — | influencer | 10h | ●Responded | 5/5 | — | — | Jul 4, 2025 | - | |||
| 52681026 | App crashes at checkout | Pending | Normal | — | gift-cardinfluencer | - | —Skipped | — | — | — | Jun 23, 2025 | - | |||
| 94091216 | Wrong shade sent | Solved | Normal | — | Chat | — | 6h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | ||
| 66329342 | Cancel order request | Solved | Normal | — | — | 1d 16h | ○Sent, no reply | — | — | — | Jun 18, 2025 | - | |||
| 42601527 | Shipping cost question | Solved | Normal | — | Chat | damagedshippingrefund | 5h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | ||
| 09453102 | Restock alert for backorder | Pending | Low | — | — | - | —Skipped | — | — | — | May 25, 2025 | - |