Demario Stanton-Zieme II
effie.ferry@gmail.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | Loyalty points still missing after two separate chats about it. | 93341652Price match request | May 13, 2026, 7:17 PM | ||
| 7/11 | It's fine. Nothing makes me actively recommend it though. | 94485206App login problem | Apr 1, 2026, 7:33 AM | ||
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 37156402Missing items in shipment | Feb 19, 2026, 3:49 AM | ||
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 66795614Pro discount enrollment | Feb 18, 2026, 7:18 PM | ||
| 3/5 | Solved the problem after I had to repeat my issue twice. | 72201501Refund not received | Feb 16, 2026, 11:14 PM | ||
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 02572236Wholesale order question | Jan 23, 2026, 2:28 PM | ||
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 36258951Address change after shipping | Dec 27, 2025, 4:44 PM | ||
| 4/5 | Smooth chat. Just had to scroll to find the right help article first. | 98072991Price match request | Dec 24, 2025, 12:11 PM | ||
| 10/11 | The Elite tier perks are worth every dollar of lifetime spend. | 42493821App crashes at checkout | Oct 22, 2025, 4:39 PM | ||
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 65810523Loyalty points not posting | Sep 11, 2025, 8:03 AM | ||
| 4/11 | Lost loyalty points in a migration. Never got them back. Done. | 02124924App login problem | Aug 20, 2025, 9:36 AM | ||
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 64913907Allergic reaction concern | Jul 28, 2025, 4:01 AM | ||
| 10/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 01339528Allergic reaction concern | Jun 22, 2025, 12:10 PM |