Mack Boyer
marilie.hartmann48@gmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 30379548Where is my order? | Mar 25, 2026, 4:59 PM | ||
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 85678235App crashes at checkout | Mar 1, 2026, 7:11 PM | ||
| 3/5 | Just okay. The agent solved the immediate problem but the larger issue is still there. | 02028339Allergic reaction concern | Jan 20, 2026, 8:37 PM | ||
| 3/5 | It was fine. Took longer than it should have but eventually got my refund. | 27689811Cancel subscription / Auto-replenish | Jan 18, 2026, 7:46 PM | ||
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 46309140BOPIS pickup not ready | Jan 13, 2026, 3:42 PM | ||
| 9/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 99608418App login problem | Jan 10, 2026, 1:29 PM | ||
| 4/5 | Mostly painless. Wish the BOPIS confirmation email had come faster. | 47823638Gift card balance question | Nov 21, 2025, 5:59 PM | ||
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 49574571Return after 30-day window | Aug 23, 2025, 11:25 AM | ||
| 9/11 | Already referred three friends. They all love it too. | 70893743Cancel order request | Jun 28, 2025, 8:03 PM |