Mack Boyer
marilie.hartmann48@gmail.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 40756170 | Question about product ingredients | Solved | High | Mack Boyer | — |  Julie Hodkiewicz | Chat | refundinfluencer | 2d 19h | ○Sent, no reply | — | — | — | May 19, 2026 | - |
| 55822948 | Klarna / Afterpay split issue | Solved | High | Mack Boyer | — |  Katrina Johns | loyaltywholesale | 1h | ○Sent, no reply | — | — | — | May 16, 2026 | - | |
| 99143300 | App login problem | Solved | Normal | Mack Boyer | — |  Garth Dooley | shipping | 18h | ○Sent, no reply | — | — | — | May 5, 2026 | - | |
| 44719284 | Missing items in shipment | Closed | High | Mack Boyer | — | Julie Hodkiewicz | — | 2h | ○Sent, no reply | — | — | — | May 1, 2026 | May 7, 2026 | |
| 32050688 | Restock alert for backorder | Closed | Normal | Mack Boyer | — |  Darryl Jacobi | Chat | vipsamples | 6h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 6, 2026 |
| 74267025 | Missing items in shipment | Pending | High | Mack Boyer | — |  Jacklyn Dare | wholesalesamplesdamaged | - | —Skipped | — | — | — | Apr 1, 2026 | - | |
| 30379548 | Where is my order? | Solved | Normal | Mack Boyer | — |  Mr. Lonie Hudson | — | 1h | ●Responded | 5/5 | — | — | Mar 25, 2026 | - | |
| 85678235 | App crashes at checkout | Solved | Low | Mack Boyer | — | Garth Dooley | influencerdamagedbopis | 5h | ●Responded | 4/5 | — | — | Feb 27, 2026 | - | |
| 16992695 | Question about product ingredients | Closed | Normal | Mack Boyer | — | Darryl Jacobi | — | 6d 22h | ⊘Not fired | — | — | — | Feb 13, 2026 | Feb 23, 2026 | |
| 11611881 | BOPIS order cancelled at store | Solved | Normal | Mack Boyer | — |  Yazmin Jast | Social | shipping | 12h | ⊘Not fired | — | — | — | Jan 22, 2026 | - |
| 02028339 | Allergic reaction concern | Solved | Normal | Mack Boyer | — |  Faith Hilll | refundreturnsapp | 3d 14h | ●Responded | 3/5 | — | — | Jan 16, 2026 | - | |
| 45828054 | Cancel order request | Closed | Normal | Mack Boyer | — | Jacklyn Dare | loyaltyfragrancegift-card | 6h | ⊘Not fired | — | — | — | Jan 14, 2026 | Jan 18, 2026 | |
| 27689811 | Cancel subscription / Auto-replenish | Closed | Normal | Mack Boyer | — | Faith Hilll | Chat | bopisdamagedshipping | 3d | ●Responded | 3/5 | — | — | Jan 14, 2026 | Jan 18, 2026 |
| 46309140 | BOPIS pickup not ready | Solved | Normal | Mack Boyer | — |  Mr. Eliza Gerhold IV | Chat | returns | 13h | ●Responded | 4/5 | — | — | Jan 12, 2026 | - |
| 93735419 | Influencer code not working | Closed | High | Mack Boyer | — |  Chaz Renner | appsampleswholesale | 6h | ○Sent, no reply | — | — | — | Jan 11, 2026 | Jan 17, 2026 | |
| 99608418 | App login problem | Solved | Urgent | Mack Boyer | — |  Eula McKenzie | — | 1d 1h | ●Responded | 9/11 | — | — | Jan 8, 2026 | - | |
| 97925343 | Missing samples in order | Open | Normal | Mack Boyer | — |  Miss Amber Hintz Sr. | gift-cardwholesalesamples | - | —Skipped | — | — | — | Dec 10, 2025 | - | |
| 38006584 | App login problem | Solved | Low | Mack Boyer | — | Katrina Johns | Phone | — | 2d 17h | ○Sent, no reply | — | — | — | Dec 9, 2025 | - |
| 23250118 | Foundation match help | Closed | Normal | Mack Boyer | — |  Kip Schroeder IV | Phone | — | 1d | ⊘Not fired | — | — | — | Dec 3, 2025 | Dec 7, 2025 |
| 29502759 | Where is my order? | Closed | Normal | Mack Boyer | — |  Ignatius Cummerata | — | 1h | ○Sent, no reply | — | — | — | Nov 24, 2025 | Nov 25, 2025 | |
| 47823638 | Gift card balance question | Closed | Normal | Mack Boyer | — | Darryl Jacobi | damaged | 16h | ●Responded | 4/5 | — | — | Nov 20, 2025 | Nov 28, 2025 | |
| 79001062 | Restock alert for backorder | Closed | Normal | Mack Boyer | — | Yazmin Jast | Chat | — | 3h | ○Sent, no reply | — | — | — | Oct 21, 2025 | Oct 28, 2025 |
| 76072691 | Address change after shipping | Closed | Low | Mack Boyer | — |  Tommy Kuvalis | wholesalereturns | 20h | ○Sent, no reply | — | — | — | Sep 29, 2025 | Oct 2, 2025 | |
| 64871401 | App crashes at checkout | Closed | Normal | Mack Boyer | — | Julie Hodkiewicz | Chat | — | 6h | ○Sent, no reply | — | — | — | Sep 26, 2025 | Oct 1, 2025 |
| 65279257 | Where is my order? | Solved | Normal | Mack Boyer | — | Eula McKenzie | Chat | loyalty | 11h | ⊘Not fired | — | — | — | Sep 6, 2025 | - |
| 54172238 | Order arrived damaged | Solved | Normal | Mack Boyer | — | Katrina Johns | Chat | shade-match | 1h | ○Sent, no reply | — | — | — | Sep 3, 2025 | - |
| 49574571 | Return after 30-day window | Closed | Normal | Mack Boyer | — |  Kaela Friesen | shade-matchvip | 2h | ●Responded | 5/5 | — | — | Aug 21, 2025 | Aug 26, 2025 | |
| 19629593 | Price match request | Closed | Normal | Mack Boyer | — | Kaela Friesen | Social | appsamplesvip | 13h | ⊘Not fired | — | — | — | Jul 29, 2025 | Aug 2, 2025 |
| 01931033 | Birthday gift not received | Solved | High | Mack Boyer | — |  Oscar O'Hara | — | 23h | ○Sent, no reply | — | — | — | Jul 28, 2025 | - | |
| 99014547 | Wholesale order question | Solved | High | Mack Boyer | — | Kaela Friesen | Chat | returns | 3h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - |
| 01697756 | Return after 30-day window | Closed | Low | Mack Boyer | — |  Lily Raynor | shade-matchapp | 1h | ⊘Not fired | — | — | — | Jul 22, 2025 | Jul 26, 2025 | |
| 63561505 | Cancel order request | Pending | Normal | Mack Boyer | — | Kaela Friesen | fragrance | - | —Skipped | — | — | — | Jul 20, 2025 | - | |
| 34077090 | Discount code not working | Solved | Urgent | Mack Boyer | — |  Steve O'Conner | Chat | — | 1h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - |
| 65944667 | BOPIS order cancelled at store | Closed | Normal | Mack Boyer | — |  Vilma Gusikowski | loyaltywholesalesamples | 4d 7h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 22, 2025 | |
| 39015607 | Birthday gift not received | Open | Low | Mack Boyer | — | Yazmin Jast | Chat | samples | - | —Skipped | — | — | — | Jul 7, 2025 | - |
| 70893743 | Cancel order request | Solved | Normal | Mack Boyer | — | Yazmin Jast | vip | 1d 16h | ●Responded | 9/11 | — | — | Jun 25, 2025 | - | |
| 74381975 | Restock alert for backorder | Solved | Urgent | Mack Boyer | — | Katrina Johns | Social | app | 1h | ⊘Not fired | — | — | — | May 27, 2025 | - |