Laisha Gusikowski
shaylee.borer71@yahoo.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 68192182App login problem | Apr 8, 2026, 8:45 AM | ||
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 04537225Shipping cost question | Mar 4, 2026, 3:58 AM | ||
| 2/5 | Three chats, no resolution. The fourth agent finally helped. | 74343339Insider tier issue | Jan 28, 2026, 10:02 PM | ||
| 2/5 | Loyalty points still missing after two separate chats about it. | 77035306Store experience feedback | Jan 18, 2026, 5:21 AM | ||
| 3/5 | Improve the in-store digital experience. | 20817103Wholesale order question | Jan 17, 2026, 2:27 PM | ||
| 9/11 | The selection, the service, the app — all top tier. | 78164148Insider tier issue | Jan 7, 2026, 10:56 AM | ||
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 43215902Item authenticity concern | Dec 30, 2025, 7:25 PM | ||
| 2/5 | Agent didn't actually solve the issue, just told me to wait. | 57371375Return after 30-day window | Dec 4, 2025, 6:21 AM | ||
| 10/11 | The Elite tier perks are worth every dollar of lifetime spend. | 09808602Cancel order request | Oct 22, 2025, 4:31 AM | ||
| 5/5 | Got my Insider perks set up in under a minute. | 87415499Lost package follow-up | Oct 11, 2025, 8:46 AM | ||
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 25876329Cancel subscription / Auto-replenish | Aug 7, 2025, 10:29 AM | ||
| 2/5 | App kept asking for the same info on different screens. | 47914348Lost package follow-up | Aug 1, 2025, 4:15 AM | ||
| 9/11 | Big fan. Their customer service has saved me more than once. | 29010852Question about product ingredients | Jul 7, 2025, 1:28 AM | ||
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 39709338BOPIS pickup not ready | Jun 1, 2025, 5:53 AM |