Daniel Miller
ricardo89@hotmail.com
Showing 1 - 16 of 16
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Bring back the old loyalty point structure. | 42715652Order arrived damaged | Mar 24, 2026, 11:39 PM | ||
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 17878351App crashes at checkout | Mar 1, 2026, 6:41 PM | ||
| 9/11 | The brand range alone makes it worth it. Service makes it lifelong. | 35892514Cancel subscription / Auto-replenish | Feb 1, 2026, 3:09 PM | ||
| 3/5 | Resolved but I had to dig for the right form. | 74123221Discount code not working | Jan 24, 2026, 12:41 AM | ||
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 39592851App crashes at checkout | Jan 11, 2026, 2:14 AM | ||
| 9/11 | The Elite tier perks are worth every dollar of lifetime spend. | 76133559Cancel order request | Jan 2, 2026, 2:22 AM | ||
| 10/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 41495654App crashes at checkout | Dec 5, 2025, 7:19 PM | ||
| 3/5 | Agent was polite but couldn't actually fix the loyalty points issue. | 45293359Allergic reaction concern | Nov 22, 2025, 12:49 PM | ||
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 53979441Birthday gift not received | Nov 13, 2025, 9:47 PM | ||
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 53960042Address change after shipping | Nov 2, 2025, 9:51 PM | ||
| 5/5 | The personalization quiz is genuinely helpful, not just a marketing gimmick. | 69213633Return after 30-day window | Oct 19, 2025, 6:14 AM | ||
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 72774237Foundation match help | Aug 18, 2025, 9:47 PM | ||
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 65255269Loyalty points not posting | Aug 12, 2025, 9:03 AM | ||
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 02169586Address change after shipping | Jul 21, 2025, 11:34 PM | ||
| 3/5 | Onboarding was fine. Not memorable in either direction. | 49727103Shipping cost question | Jul 20, 2025, 2:30 PM | ||
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 61033812Restock alert for backorder | Jul 10, 2025, 2:47 AM |