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CustomersDaniel Miller

Daniel Miller

ricardo89@hotmail.com
Tickets47Responses16
Showing 1 - 47 of 47
External ID
Subject
Status
Priority
Customer
Company
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Channel
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Survey state
Response
QA
Signals
Created
Closed
50547199BOPIS pickup not readyOpenNormalDaniel Miller—Mr. Eliza Gerhold IVChat—-—Skipped———Apr 19, 2026-
52955507Discount code not workingPendingNormalDaniel Miller—Dr. Mandy McLaughlinEmail
refundshippingvip
-—Skipped———Apr 9, 2026-
75854654Refund not receivedPendingNormalDaniel Miller—Mr. Skyla TrantowEmail—-—Skipped———Apr 7, 2026-
15103174Discount code not workingClosedNormalDaniel Miller—Mr. Cade SengerChat
returnsfragrance
1d 16h○Sent, no reply———Apr 6, 2026Apr 14, 2026
68570224Missing items in shipmentSolvedNormalDaniel Miller—Julie HodkiewiczEmail
refundreturnssamples
1d 23h○Sent, no reply———Apr 4, 2026-
42715652Order arrived damagedSolvedNormalDaniel Miller—Steve O'ConnerEmail
wholesale
9h●Responded5/5——Mar 24, 2026-
36205506Refund not receivedClosedHighDaniel Miller—Lily RaynorChat
vip
22h○Sent, no reply———Mar 24, 2026Mar 27, 2026
20725115Gift card balance questionPendingLowDaniel Miller—Kaela FriesenChat
shippingdamagedloyalty
-—Skipped———Mar 6, 2026-
17878351App crashes at checkoutSolvedHighDaniel Miller—Mr. Skyla TrantowEmail
samples
15h●Responded4/5——Feb 28, 2026-
59440918Question about product ingredientsClosedHighDaniel Miller—Garth DooleyChat
refund
5h○Sent, no reply———Feb 4, 2026Feb 5, 2026
35892514Cancel subscription / Auto-replenishSolvedHighDaniel Miller—Kip Schroeder IVChat
samplesfragrancereturns
4h●Responded9/11——Jan 30, 2026-
78021412Cancel order requestSolvedHighDaniel Miller—Steve O'ConnerEmail—2d 5h○Sent, no reply———Jan 23, 2026-
74123221Discount code not workingSolvedNormalDaniel Miller—Amely PacochaChat—6h●Responded3/5——Jan 22, 2026-
39592851App crashes at checkoutClosedNormalDaniel Miller—Katrina JohnsEmail
returnsbopis
12h●Responded4/5——Jan 8, 2026Jan 15, 2026
76133559Cancel order requestClosedHighDaniel Miller—Miss Amber Hintz Sr.Chat
returnsgift-cardfragrance
2h●Responded9/11——Jan 1, 2026Jan 2, 2026
65534985Restock alert for backorderSolvedNormalDaniel Miller—Mr. Eliza Gerhold IVChat
shippinggift-card
14h⊘Not fired———Dec 25, 2025-
16401175BOPIS order cancelled at storeClosedNormalDaniel Miller—Ignatius CummerataEmail
damagedvipfragrance
16h○Sent, no reply———Dec 18, 2025Dec 21, 2025
12132695Missing samples in orderPendingNormalDaniel Miller—Katrina JohnsChat—-—Skipped———Dec 6, 2025-
41495654App crashes at checkoutClosedLowDaniel Miller—Amely PacochaEmail
gift-cardrefund
1h●Responded10/11——Dec 5, 2025Dec 6, 2025
75161216Item authenticity concernSolvedNormalDaniel Miller—Amely PacochaSocial—2d 5h⊘Not fired———Dec 5, 2025-
46374306Question about product ingredientsSolvedLowDaniel Miller—Dr. Mandy McLaughlinEmail
shippinggift-card
9h⊘Not fired———Dec 2, 2025-
99974562Shipping cost questionSolvedNormalDaniel Miller—Dr. Mandy McLaughlinEmail
appfragrancebopis
18h○Sent, no reply———Nov 28, 2025-
45293359Allergic reaction concernSolvedLowDaniel Miller—Dr. Mandy McLaughlinEmail
fragrance
2h●Responded3/5——Nov 20, 2025-
23078391Cancel order requestPendingHighDaniel Miller—Mr. Skyla TrantowSocial
shade-matchreturns
-—Skipped———Nov 20, 2025-
65698814Where is my order?SolvedNormalDaniel Miller—Steve O'ConnerChat—2h○Sent, no reply———Nov 12, 2025-
53979441Birthday gift not receivedClosedLowDaniel Miller—Chaz RennerEmail—3h●Responded5/5——Nov 12, 2025Nov 18, 2025
53960042Address change after shippingSolvedNormalDaniel Miller—Jacklyn DareChat—4h●Responded5/5——Nov 2, 2025-
52372034Foundation match helpPendingNormalDaniel Miller—Steve O'ConnerEmail
gift-card
-—Skipped———Oct 27, 2025-
69213633Return after 30-day windowSolvedNormalDaniel Miller—Jacklyn DarePhone—3h●Responded5/5——Oct 17, 2025-
47594686Store experience feedbackSolvedLowDaniel Miller—Mr. Cade SengerChat
returnsrefund
10h○Sent, no reply———Oct 2, 2025-
49166999Pro discount enrollmentClosedLowDaniel Miller—Faith HilllChat—1d 2h○Sent, no reply———Aug 27, 2025Sep 1, 2025
72774237Foundation match helpSolvedHighDaniel Miller—Leonard Waters-HowellPhone
loyalty
1d 15h●Responded4/5——Aug 15, 2025-
65255269Loyalty points not postingSolvedNormalDaniel Miller—Mr. Eliza Gerhold IVEmail
refundgift-cardreturns
7h●Responded5/5——Aug 11, 2025-
43056336Item authenticity concernPendingLowDaniel Miller—Tommy KuvalisChat
influencershade-matchgift-card
-—Skipped———Jul 25, 2025-
02169586Address change after shippingClosedHighDaniel Miller—Jacklyn DareEmail—6h●Responded5/5——Jul 20, 2025Jul 25, 2025
49727103Shipping cost questionSolvedHighDaniel Miller—Julie HodkiewiczPhone
shippingviployalty
3h●Responded3/5——Jul 18, 2025-
83943680Birthday gift not receivedClosedLowDaniel Miller—Mr. Skyla TrantowEmail
loyaltydamaged
8d 3h○Sent, no reply———Jul 14, 2025Jul 25, 2025
14793518Loyalty points not postingSolvedNormalDaniel Miller—Leonard Waters-HowellChat—4h○Sent, no reply———Jul 13, 2025-
10476169BOPIS order cancelled at storeSolvedNormalDaniel Miller—Mr. Skyla TrantowChat
vipbopis
3h⊘Not fired———Jul 10, 2025-
31232566Missing items in shipmentClosedHighDaniel Miller—Leonard Waters-HowellEmail
bopisshade-matchvip
2d 20h○Sent, no reply———Jul 9, 2025Jul 14, 2025
61033812Restock alert for backorderClosedNormalDaniel Miller—Jacklyn DarePhone
loyalty
1h●Responded5/5——Jul 8, 2025Jul 13, 2025
95721712Where is my order?ClosedNormalDaniel Miller—Oscar O'HaraEmail
app
7h○Sent, no reply———Jul 3, 2025Jul 7, 2025
70988354Wrong shade sentSolvedLowDaniel Miller—Katrina JohnsEmail
wholesaledamaged
1d 8h○Sent, no reply———Jul 2, 2025-
42854775Item authenticity concernSolvedNormalDaniel Miller—Tommy KuvalisEmail
gift-card
3h⊘Not fired———Jun 26, 2025-
12803510Insider tier issueSolvedUrgentDaniel Miller—Ignatius CummerataChat
damaged
1h○Sent, no reply———Jun 14, 2025-
09763028Missing samples in orderSolvedNormalDaniel Miller—Chaz RennerPhone
shippingbopisloyalty
4h○Sent, no reply———Jun 10, 2025-
03149759Where is my order?ClosedNormalDaniel Miller—Garth DooleyEmail—5h○Sent, no reply———May 23, 2025May 27, 2025
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Properties

Customer
Name
Daniel Miller
Email
ricardo89@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
16,928
Lifetime spend
637
Last purchase
May 17, 2026
Skin tone
medium
Foundation shade
36N
Skin concerns
—
Allergies / restrictions
latex-allergy
Favorite brands
Olaplex, Glossier
YTD spend
3,019
App installed
No
App last opened
May 16, 2026
Email subscribed
Yes
Marketing segment
—
Last purchase amount
18
Total orders
10
Preferred category
makeup
Tickets
Tickets
47
Last seen
Apr 19, 2026
Responses
Avg rating
5.25