Daniel Miller
ricardo89@hotmail.com
Showing 1 - 47 of 47
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 50547199 | BOPIS pickup not ready | Open | Normal | — | Chat | — | - | —Skipped | — | — | — | Apr 19, 2026 | - | ||
| 52955507 | Discount code not working | Pending | Normal | — | refundshippingvip | - | —Skipped | — | — | — | Apr 9, 2026 | - | |||
| 75854654 | Refund not received | Pending | Normal | — | — | - | —Skipped | — | — | — | Apr 7, 2026 | - | |||
| 15103174 | Discount code not working | Closed | Normal | — | Chat | returnsfragrance | 1d 16h | ○Sent, no reply | — | — | — | Apr 6, 2026 | Apr 14, 2026 | ||
| 68570224 | Missing items in shipment | Solved | Normal | — | refundreturnssamples | 1d 23h | ○Sent, no reply | — | — | — | Apr 4, 2026 | - | |||
| 42715652 | Order arrived damaged | Solved | Normal | — | wholesale | 9h | ●Responded | 5/5 | — | — | Mar 24, 2026 | - | |||
| 36205506 | Refund not received | Closed | High | — | Chat | vip | 22h | ○Sent, no reply | — | — | — | Mar 24, 2026 | Mar 27, 2026 | ||
| 20725115 | Gift card balance question | Pending | Low | — | Chat | shippingdamagedloyalty | - | —Skipped | — | — | — | Mar 6, 2026 | - | ||
| 17878351 | App crashes at checkout | Solved | High | — | samples | 15h | ●Responded | 4/5 | — | — | Feb 28, 2026 | - | |||
| 59440918 | Question about product ingredients | Closed | High | — | Chat | refund | 5h | ○Sent, no reply | — | — | — | Feb 4, 2026 | Feb 5, 2026 | ||
| 35892514 | Cancel subscription / Auto-replenish | Solved | High | — | Chat | samplesfragrancereturns | 4h | ●Responded | 9/11 | — | — | Jan 30, 2026 | - | ||
| 78021412 | Cancel order request | Solved | High | — | — | 2d 5h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - | |||
| 74123221 | Discount code not working | Solved | Normal | — | Chat | — | 6h | ●Responded | 3/5 | — | — | Jan 22, 2026 | - | ||
| 39592851 | App crashes at checkout | Closed | Normal | — | returnsbopis | 12h | ●Responded | 4/5 | — | — | Jan 8, 2026 | Jan 15, 2026 | |||
| 76133559 | Cancel order request | Closed | High | — | Chat | returnsgift-cardfragrance | 2h | ●Responded | 9/11 | — | — | Jan 1, 2026 | Jan 2, 2026 | ||
| 65534985 | Restock alert for backorder | Solved | Normal | — | Chat | shippinggift-card | 14h | ⊘Not fired | — | — | — | Dec 25, 2025 | - | ||
| 16401175 | BOPIS order cancelled at store | Closed | Normal | — | damagedvipfragrance | 16h | ○Sent, no reply | — | — | — | Dec 18, 2025 | Dec 21, 2025 | |||
| 12132695 | Missing samples in order | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Dec 6, 2025 | - | ||
| 41495654 | App crashes at checkout | Closed | Low | — | gift-cardrefund | 1h | ●Responded | 10/11 | — | — | Dec 5, 2025 | Dec 6, 2025 | |||
| 75161216 | Item authenticity concern | Solved | Normal | — | Social | — | 2d 5h | ⊘Not fired | — | — | — | Dec 5, 2025 | - | ||
| 46374306 | Question about product ingredients | Solved | Low | — | shippinggift-card | 9h | ⊘Not fired | — | — | — | Dec 2, 2025 | - | |||
| 99974562 | Shipping cost question | Solved | Normal | — | appfragrancebopis | 18h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - | |||
| 45293359 | Allergic reaction concern | Solved | Low | — | fragrance | 2h | ●Responded | 3/5 | — | — | Nov 20, 2025 | - | |||
| 23078391 | Cancel order request | Pending | High | — | Social | shade-matchreturns | - | —Skipped | — | — | — | Nov 20, 2025 | - | ||
| 65698814 | Where is my order? | Solved | Normal | — | Chat | — | 2h | ○Sent, no reply | — | — | — | Nov 12, 2025 | - | ||
| 53979441 | Birthday gift not received | Closed | Low | — | — | 3h | ●Responded | 5/5 | — | — | Nov 12, 2025 | Nov 18, 2025 | |||
| 53960042 | Address change after shipping | Solved | Normal | — | Chat | — | 4h | ●Responded | 5/5 | — | — | Nov 2, 2025 | - | ||
| 52372034 | Foundation match help | Pending | Normal | — | gift-card | - | —Skipped | — | — | — | Oct 27, 2025 | - | |||
| 69213633 | Return after 30-day window | Solved | Normal | — | Phone | — | 3h | ●Responded | 5/5 | — | — | Oct 17, 2025 | - | ||
| 47594686 | Store experience feedback | Solved | Low | — | Chat | returnsrefund | 10h | ○Sent, no reply | — | — | — | Oct 2, 2025 | - | ||
| 49166999 | Pro discount enrollment | Closed | Low | — | Chat | — | 1d 2h | ○Sent, no reply | — | — | — | Aug 27, 2025 | Sep 1, 2025 | ||
| 72774237 | Foundation match help | Solved | High | — | Phone | loyalty | 1d 15h | ●Responded | 4/5 | — | — | Aug 15, 2025 | - | ||
| 65255269 | Loyalty points not posting | Solved | Normal | — | refundgift-cardreturns | 7h | ●Responded | 5/5 | — | — | Aug 11, 2025 | - | |||
| 43056336 | Item authenticity concern | Pending | Low | — | Chat | influencershade-matchgift-card | - | —Skipped | — | — | — | Jul 25, 2025 | - | ||
| 02169586 | Address change after shipping | Closed | High | — | — | 6h | ●Responded | 5/5 | — | — | Jul 20, 2025 | Jul 25, 2025 | |||
| 49727103 | Shipping cost question | Solved | High | — | Phone | shippingviployalty | 3h | ●Responded | 3/5 | — | — | Jul 18, 2025 | - | ||
| 83943680 | Birthday gift not received | Closed | Low | — | loyaltydamaged | 8d 3h | ○Sent, no reply | — | — | — | Jul 14, 2025 | Jul 25, 2025 | |||
| 14793518 | Loyalty points not posting | Solved | Normal | — | Chat | — | 4h | ○Sent, no reply | — | — | — | Jul 13, 2025 | - | ||
| 10476169 | BOPIS order cancelled at store | Solved | Normal | — | Chat | vipbopis | 3h | ⊘Not fired | — | — | — | Jul 10, 2025 | - | ||
| 31232566 | Missing items in shipment | Closed | High | — | bopisshade-matchvip | 2d 20h | ○Sent, no reply | — | — | — | Jul 9, 2025 | Jul 14, 2025 | |||
| 61033812 | Restock alert for backorder | Closed | Normal | — | Phone | loyalty | 1h | ●Responded | 5/5 | — | — | Jul 8, 2025 | Jul 13, 2025 | ||
| 95721712 | Where is my order? | Closed | Normal | — | app | 7h | ○Sent, no reply | — | — | — | Jul 3, 2025 | Jul 7, 2025 | |||
| 70988354 | Wrong shade sent | Solved | Low | — | wholesaledamaged | 1d 8h | ○Sent, no reply | — | — | — | Jul 2, 2025 | - | |||
| 42854775 | Item authenticity concern | Solved | Normal | — | gift-card | 3h | ⊘Not fired | — | — | — | Jun 26, 2025 | - | |||
| 12803510 | Insider tier issue | Solved | Urgent | — | Chat | damaged | 1h | ○Sent, no reply | — | — | — | Jun 14, 2025 | - | ||
| 09763028 | Missing samples in order | Solved | Normal | — | Phone | shippingbopisloyalty | 4h | ○Sent, no reply | — | — | — | Jun 10, 2025 | - | ||
| 03149759 | Where is my order? | Closed | Normal | — | — | 5h | ○Sent, no reply | — | — | — | May 23, 2025 | May 27, 2025 |