Mike Reichel V
kaela_monahan@gmail.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 7/11 | I shop here for some categories, not others. | 83397686Store experience feedback | Mike Reichel V |  Eula McKenzie | May 15, 2026, 4:44 AM |
| 5/5 | Add more clean / fragrance-free filters. | 06920538Where is my order? | Mike Reichel V |  Dr. Mandy McLaughlin | May 7, 2026, 4:54 PM |
| 10/11 | Bloom understands what a beauty customer actually wants. | 28062070Order arrived damaged | Mike Reichel V |  Katrina Johns | Mar 5, 2026, 8:25 PM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 32980398Where is my order? | Mike Reichel V |  Faith Hilll | Jan 8, 2026, 4:40 PM |
| 10/11 | Big fan. Their customer service has saved me more than once. | 79993048Missing samples in order | Mike Reichel V |  Kip Schroeder IV | Dec 23, 2025, 1:24 PM |
| 7/11 | It's fine. Nothing makes me actively recommend it though. | 35069547BOPIS order cancelled at store | Mike Reichel V | Katrina Johns | Dec 6, 2025, 2:46 PM |
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 13319054Allergic reaction concern | Mike Reichel V | Kip Schroeder IV | Dec 4, 2025, 9:38 PM |
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 56856982Pro discount enrollment | Mike Reichel V |  Mr. Eliza Gerhold IV | Nov 17, 2025, 5:12 PM |
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 58780037Missing samples in order | Mike Reichel V |  Vilma Gusikowski | Oct 15, 2025, 9:50 AM |
| 2/5 | Refund came through but was 30 dollars short and no one can explain why. | 03729175Klarna / Afterpay split issue | Mike Reichel V |  Kaela Friesen | Oct 12, 2025, 2:20 AM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 41007680Item authenticity concern | Mike Reichel V | Faith Hilll | Sep 3, 2025, 4:06 PM |
| 3/5 | Solved the problem after I had to repeat my issue twice. | 38224855Refund not received | Mike Reichel V |  Miss Amber Hintz Sr. | Jul 13, 2025, 11:24 AM |
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 62244952Loyalty points not posting | Mike Reichel V | Vilma Gusikowski | Jun 29, 2025, 6:47 AM |