Jordan Harber-Padberg
lorena_cronin33@gmail.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Big fan. Their customer service has saved me more than once. | 32022887Cancel subscription / Auto-replenish | Apr 16, 2026, 1:36 AM | ||
| 5/5 | Got my missing samples shipped out the same day. Thank you! | 28199016Cancel subscription / Auto-replenish | Mar 30, 2026, 2:43 PM | ||
| 10/11 | Bloom understands what a beauty customer actually wants. | 25478770Missing items in shipment | Mar 5, 2026, 7:22 AM | ||
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 86860831Pro discount enrollment | Feb 26, 2026, 7:15 AM | ||
| 10/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 27359111Lost package follow-up | Feb 3, 2026, 6:26 AM | ||
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 55159839Refund not received | Jan 21, 2026, 2:25 PM | ||
| 10/11 | The Elite tier perks are worth every dollar of lifetime spend. | 71720032Wrong shade sent | Jan 21, 2026, 12:30 AM | ||
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 60661964Price match request | Dec 31, 2025, 5:20 PM | ||
| 10/11 | Already referred three friends. They all love it too. | 79543941Question about product ingredients | Nov 12, 2025, 3:36 AM | ||
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 00184898Missing items in shipment | Oct 28, 2025, 11:50 PM | ||
| 2/5 | The BOPIS pickup was a disaster. Hour-long wait at the store. | 12604357Item authenticity concern | Sep 21, 2025, 2:21 PM | ||
| 9/11 | Love everything about it. The Insider program is genuinely valuable. | 08802756Foundation match help | Sep 14, 2025, 2:10 PM | ||
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 30871547Missing samples in order | Sep 11, 2025, 5:15 PM | ||
| 4/5 | Solved my return, just needed a couple of follow-ups to get there. | 77409206Restock alert for backorder | Jun 22, 2025, 11:01 AM |