HomeInbox
CustomersJordan Harber-Padberg

Jordan Harber-Padberg

lorena_cronin33@gmail.com
Tickets47Responses14
Showing 1 - 14 of 14
Rating
Comment
Ticket
Customer
Team member
Responded
10/11Big fan. Their customer service has saved me more than once.32022887Cancel subscription / Auto-replenishJordan Harber-PadbergJulie HodkiewiczApr 16, 2026, 1:36 AM
5/5Got my missing samples shipped out the same day. Thank you!28199016Cancel subscription / Auto-replenishJordan Harber-PadbergKip Schroeder IVMar 30, 2026, 2:43 PM
10/11Bloom understands what a beauty customer actually wants.25478770Missing items in shipmentJordan Harber-PadbergJacklyn DareMar 5, 2026, 7:22 AM
5/5Replied within minutes on a Sunday. Honestly didn't expect that.86860831Pro discount enrollmentJordan Harber-PadbergKatrina JohnsFeb 26, 2026, 7:15 AM
10/11Tell everyone I know to shop here. Best beauty retailer, hands down.27359111Lost package follow-upJordan Harber-PadbergLeonard Waters-HowellFeb 3, 2026, 6:26 AM
5/5Amazing service! Sara helped me find the perfect foundation match over chat.55159839Refund not receivedJordan Harber-PadbergTommy KuvalisJan 21, 2026, 2:25 PM
10/11The Elite tier perks are worth every dollar of lifetime spend.71720032Wrong shade sentJordan Harber-PadbergFaith HilllJan 21, 2026, 12:30 AM
5/5Marie answered my question about which retinol to start with. Detailed, no pressure to upsell.60661964Price match requestJordan Harber-PadbergChaz RennerDec 31, 2025, 5:20 PM
10/11Already referred three friends. They all love it too.79543941Question about product ingredientsJordan Harber-PadbergDr. Mandy McLaughlinNov 12, 2025, 3:36 AM
5/5The Beauty Advisor recommended a moisturizer for my rosacea that actually works.00184898Missing items in shipmentJordan Harber-PadbergJulie HodkiewiczOct 28, 2025, 11:50 PM
2/5The BOPIS pickup was a disaster. Hour-long wait at the store.12604357Item authenticity concernJordan Harber-PadbergEula McKenzieSep 21, 2025, 2:21 PM
9/11Love everything about it. The Insider program is genuinely valuable.08802756Foundation match helpJordan Harber-PadbergLily RaynorSep 14, 2025, 2:10 PM
5/5Color match through the app worked perfectly. Foundation is spot on.30871547Missing samples in orderJordan Harber-PadbergTommy KuvalisSep 11, 2025, 5:15 PM
4/5Solved my return, just needed a couple of follow-ups to get there.77409206Restock alert for backorderJordan Harber-PadbergMiss Amber Hintz Sr.Jun 22, 2025, 11:01 AM
Page 1 of 1

Properties

Customer
Name
Jordan Harber-Padberg
Email
lorena_cronin33@gmail.com
Loyalty tier
Insider
Company
—
Skin type
—
Loyalty points
14,923
Lifetime spend
1,932
Last purchase
Mar 17, 2026
Skin tone
tan
Foundation shade
27P
Skin concerns
dullness, hyperpigmentation
Allergies / restrictions
—
Favorite brands
Olaplex, Rare Beauty, Glossier
YTD spend
—
App installed
—
App last opened
May 14, 2026
Email subscribed
Yes
Marketing segment
advocate
Last purchase amount
158
Total orders
1
Preferred category
—
Tickets
Tickets
47
Last seen
May 15, 2026
Responses
Avg rating
6.79