Miss Jacquelyn Grant-Ritchie
jazmyn64@hotmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 26174592BOPIS order cancelled at store | Miss Jacquelyn Grant-Ritchie |  Tommy Kuvalis | Apr 17, 2026, 5:15 PM |
| 3/5 | Got the replacement but it took three back-and-forths to confirm the shade. | 62517541BOPIS order cancelled at store | Miss Jacquelyn Grant-Ritchie |  Eula McKenzie | Mar 22, 2026, 2:11 PM |
| 10/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 58145320Missing samples in order | Miss Jacquelyn Grant-Ritchie |  Kip Schroeder IV | Feb 25, 2026, 6:21 AM |
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 42613346Pro discount enrollment | Miss Jacquelyn Grant-Ritchie |  Mr. Skyla Trantow | Feb 2, 2026, 10:02 PM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 09766759BOPIS pickup not ready | Miss Jacquelyn Grant-Ritchie |  Leonard Waters-Howell | Feb 1, 2026, 2:04 AM |
| 3/5 | Solved the problem after I had to repeat my issue twice. | 29186442Question about product ingredients | Miss Jacquelyn Grant-Ritchie | Eula McKenzie | Jan 9, 2026, 2:32 AM |
| 1/5 | Tried to cancel an order 5 minutes after placing it. They shipped it anyway and now I'm stuck. | 38973074Loyalty points not posting | Miss Jacquelyn Grant-Ritchie |  Dr. Mandy McLaughlin | Nov 1, 2025, 4:52 AM |
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 05135476Allergic reaction concern | Miss Jacquelyn Grant-Ritchie |  Darryl Jacobi | Oct 3, 2025, 12:47 AM |
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 52633284Foundation match help | Miss Jacquelyn Grant-Ritchie | Leonard Waters-Howell | Jun 26, 2025, 6:00 PM |
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 79311256Cancel subscription / Auto-replenish | Miss Jacquelyn Grant-Ritchie |  Chaz Renner | Jun 26, 2025, 7:16 AM |
| 4/5 | Good service. Wish I'd been told upfront that my shade was on backorder. | 73429902Price match request | Miss Jacquelyn Grant-Ritchie |  Garth Dooley | Jun 25, 2025, 11:53 AM |
| 3/5 | Helpful agent, but the underlying app issue still hasn't been fixed. | 46541665Restock alert for backorder | Miss Jacquelyn Grant-Ritchie |  Yazmin Jast | Jun 7, 2025, 5:46 PM |