Miss Jacquelyn Grant-Ritchie
jazmyn64@hotmail.com
Showing 1 - 34 of 34
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 43831493 | Pro discount enrollment | Pending | Normal | Miss Jacquelyn Grant-Ritchie | — |  Faith Hilll | Chat | shade-matchreturns | - | —Skipped | — | — | — | Apr 26, 2026 | - |
| 98874167 | Missing samples in order | Solved | Low | Miss Jacquelyn Grant-Ritchie | — |  Miss Amber Hintz Sr. | Social | shippingreturns | 2d 11h | ⊘Not fired | — | — | — | Apr 24, 2026 | - |
| 53676521 | Refund not received | Solved | Urgent | Miss Jacquelyn Grant-Ritchie | — |  Amely Pacocha | refundshade-match | 1d 20h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - | |
| 26174592 | BOPIS order cancelled at store | Solved | Normal | Miss Jacquelyn Grant-Ritchie | — |  Tommy Kuvalis | Chat | influencergift-card | 2h | ●Responded | 4/5 | — | — | Apr 16, 2026 | - |
| 19500335 | Influencer code not working | Solved | Low | Miss Jacquelyn Grant-Ritchie | — |  Katrina Johns | Social | vip | 6h | ⊘Not fired | — | — | — | Apr 6, 2026 | - |
| 52470370 | Gift card balance question | Closed | Normal | Miss Jacquelyn Grant-Ritchie | — |  Yazmin Jast | Chat | — | 4h | ○Sent, no reply | — | — | — | Mar 27, 2026 | Apr 1, 2026 |
| 62517541 | BOPIS order cancelled at store | Closed | Low | Miss Jacquelyn Grant-Ritchie | — |  Eula McKenzie | Phone | returnsloyalty | 1d 7h | ●Responded | 3/5 | — | — | Mar 19, 2026 | Mar 25, 2026 |
| 31135952 | App login problem | Solved | Normal | Miss Jacquelyn Grant-Ritchie | — |  Mr. Cade Senger | vip | 1d 15h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | |
| 73629532 | Influencer code not working | Closed | Low | Miss Jacquelyn Grant-Ritchie | — |  Oscar O'Hara | returnsgift-card | 2h | ⊘Not fired | — | — | — | Feb 26, 2026 | Mar 5, 2026 | |
| 35198269 | App login problem | Solved | Low | Miss Jacquelyn Grant-Ritchie | — |  Mr. Eliza Gerhold IV | influencerwholesale | 6h | ○Sent, no reply | — | — | — | Feb 25, 2026 | - | |
| 58145320 | Missing samples in order | Solved | High | Miss Jacquelyn Grant-Ritchie | — |  Kip Schroeder IV | fragrance | 5h | ●Responded | 10/11 | — | — | Feb 24, 2026 | - | |
| 42613346 | Pro discount enrollment | Solved | Urgent | Miss Jacquelyn Grant-Ritchie | — |  Mr. Skyla Trantow | Phone | wholesaleshipping | 23h | ●Responded | 5/5 | — | — | Feb 1, 2026 | - |
| 09766759 | BOPIS pickup not ready | Closed | Normal | Miss Jacquelyn Grant-Ritchie | — |  Leonard Waters-Howell | — | 4h | ●Responded | 5/5 | — | — | Jan 31, 2026 | Feb 3, 2026 | |
| 81164467 | Loyalty points not posting | Open | Normal | Miss Jacquelyn Grant-Ritchie | — | Eula McKenzie | Chat | shipping | - | —Skipped | — | — | — | Jan 27, 2026 | - |
| 29186442 | Question about product ingredients | Solved | Normal | Miss Jacquelyn Grant-Ritchie | — | Eula McKenzie | Chat | — | 3h | ●Responded | 3/5 | — | — | Jan 8, 2026 | - |
| 50776590 | Missing items in shipment | Closed | High | Miss Jacquelyn Grant-Ritchie | — |  Kaela Friesen | Phone | wholesaledamaged | 21h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 12, 2025 |
| 38973074 | Loyalty points not posting | Solved | High | Miss Jacquelyn Grant-Ritchie | — |  Dr. Mandy McLaughlin | Chat | damagedfragrancebopis | 7d 3h | ●Responded | 1/5 | — | — | Oct 24, 2025 | - |
| 25458893 | Refund not received | Pending | Low | Miss Jacquelyn Grant-Ritchie | — | Dr. Mandy McLaughlin | Chat | shade-matchsamplesapp | - | —Skipped | — | — | — | Oct 17, 2025 | - |
| 49911091 | Birthday gift not received | Solved | Urgent | Miss Jacquelyn Grant-Ritchie | — | Eula McKenzie | Chat | bopis | 4h | ○Sent, no reply | — | — | — | Oct 11, 2025 | - |
| 05135476 | Allergic reaction concern | Solved | Normal | Miss Jacquelyn Grant-Ritchie | — |  Darryl Jacobi | Chat | — | 3h | ●Responded | 5/5 | — | — | Oct 1, 2025 | - |
| 50021502 | Missing samples in order | Closed | Normal | Miss Jacquelyn Grant-Ritchie | — |  Ignatius Cummerata | samples | 1h | ○Sent, no reply | — | — | — | Sep 16, 2025 | Sep 22, 2025 | |
| 79667331 | Discount code not working | Closed | Normal | Miss Jacquelyn Grant-Ritchie | — |  Lily Raynor | Phone | — | 6h | ○Sent, no reply | — | — | — | Sep 7, 2025 | Sep 13, 2025 |
| 76267264 | Gift card balance question | Pending | Normal | Miss Jacquelyn Grant-Ritchie | — |  Vilma Gusikowski | loyaltyshipping | - | —Skipped | — | — | — | Sep 5, 2025 | - | |
| 25669325 | Return after 30-day window | Closed | Normal | Miss Jacquelyn Grant-Ritchie | — | Oscar O'Hara | Phone | — | 1d | ⊘Not fired | — | — | — | Aug 28, 2025 | Aug 30, 2025 |
| 94806929 | Return after 30-day window | Solved | High | Miss Jacquelyn Grant-Ritchie | — | Lily Raynor | damaged | 13h | ○Sent, no reply | — | — | — | Aug 24, 2025 | - | |
| 55944755 | Loyalty points not posting | Solved | Normal | Miss Jacquelyn Grant-Ritchie | — | Mr. Cade Senger | Chat | influencervip | 1d 3h | ○Sent, no reply | — | — | — | Aug 23, 2025 | - |
| 67154174 | Shipping cost question | Closed | Normal | Miss Jacquelyn Grant-Ritchie | — | Eula McKenzie | Social | returnsloyalty | 4h | ⊘Not fired | — | — | — | Aug 13, 2025 | Aug 16, 2025 |
| 03110979 | App crashes at checkout | Solved | Normal | Miss Jacquelyn Grant-Ritchie | — | Dr. Mandy McLaughlin | Chat | conversation-mockupbopisgift-card | 21h | ○Sent, no reply | — | 75 | Jul 24, 2025 | - | |
| 52633284 | Foundation match help | Solved | Urgent | Miss Jacquelyn Grant-Ritchie | — | Leonard Waters-Howell | Chat | — | 1d 12h | ●Responded | 4/5 | — | — | Jun 24, 2025 | - |
| 79311256 | Cancel subscription / Auto-replenish | Solved | Normal | Miss Jacquelyn Grant-Ritchie | — |  Chaz Renner | Phone | returns | 3h | ●Responded | 10/11 | — | — | Jun 24, 2025 | - |
| 73429902 | Price match request | Solved | Normal | Miss Jacquelyn Grant-Ritchie | — |  Garth Dooley | returnsshippingloyalty | 13h | ●Responded | 4/5 | — | — | Jun 23, 2025 | - | |
| 49973373 | App login problem | Solved | Normal | Miss Jacquelyn Grant-Ritchie | — | Miss Amber Hintz Sr. | — | 3h | ○Sent, no reply | — | — | — | Jun 21, 2025 | - | |
| 99578045 | Wholesale order question | Solved | Urgent | Miss Jacquelyn Grant-Ritchie | — | Tommy Kuvalis | Chat | — | 3h | ⊘Not fired | — | — | — | Jun 19, 2025 | - |
| 46541665 | Restock alert for backorder | Solved | Normal | Miss Jacquelyn Grant-Ritchie | — | Yazmin Jast | vip | 17h | ●Responded | 3/5 | — | — | Jun 5, 2025 | - |