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CustomersJenna Boyer-Ankunding

Jenna Boyer-Ankunding

henri.bednar86@yahoo.com
Tickets43Responses8
Showing 1 - 8 of 8
Rating
Comment
Ticket
Customer
Team member
Responded
7/11It works. Wouldn't go out of my way to recommend it.79124980App crashes at checkoutJenna Boyer-AnkundingGarth DooleyJan 10, 2026, 5:20 PM
3/5It was fine. Took longer than it should have but eventually got my refund.05202438Restock alert for backorderJenna Boyer-AnkundingMr. Lonie HudsonNov 23, 2025, 3:37 PM
3/5Took some effort. Had to escalate to a manager to override the return window.66812024Discount code not workingJenna Boyer-AnkundingLily RaynorNov 16, 2025, 11:35 PM
4/5Nice agent. Would have been nice to get a small gesture after the order was so delayed.56661434Birthday gift not receivedJenna Boyer-AnkundingYazmin JastNov 7, 2025, 5:36 AM
4/5Helpful enough. Took longer than I expected for a simple address change.55296489Allergic reaction concernJenna Boyer-AnkundingTommy KuvalisSep 19, 2025, 7:23 PM
5/5Used the app to swap a shade and it was approved on the spot.76115014Birthday gift not receivedJenna Boyer-AnkundingIgnatius CummerataSep 18, 2025, 5:26 AM
10/11Their personalization is unreal. Like having a personal Beauty Advisor.74501783Address change after shippingJenna Boyer-AnkundingSteve O'ConnerAug 21, 2025, 3:17 PM
5/5I want a true virtual Beauty Advisor consultation built in.58755541Birthday gift not receivedJenna Boyer-AnkundingMr. Eliza Gerhold IVJul 18, 2025, 4:09 PM
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Properties

Customer
Name
Jenna Boyer-Ankunding
Email
henri.bednar86@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
—
Loyalty points
7,700
Lifetime spend
1,907
Last purchase
Apr 24, 2026
Skin tone
light-medium
Foundation shade
52C
Skin concerns
redness
Allergies / restrictions
—
Favorite brands
Diptyque, Chanel
YTD spend
1,975
App installed
Yes
App last opened
May 6, 2026
Email subscribed
No
Marketing segment
—
Last purchase amount
—
Total orders
14
Preferred category
fragrance
Tickets
Tickets
43
Last seen
May 8, 2026
Responses
Avg rating
5.13