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CustomersJacqueline Borer

Jacqueline Borer

reina_bruen78@yahoo.com
Tickets44Responses7
Showing 1 - 7 of 7
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Resolved the discount code issue and added bonus points for the trouble. 10/10.99745983Missing samples in orderJacqueline BorerYazmin JastMay 24, 2026, 3:20 AM
5/5Got my points credited back for an order I had to cancel. Super easy.62334765Question about product ingredientsJacqueline BorerMr. Eliza Gerhold IVDec 24, 2025, 9:10 PM
4/5Liked the experience. App could be slightly faster.35038093Lost package follow-upJacqueline BorerAmely PacochaOct 8, 2025, 7:02 PM
5/5Did everything from my phone in the elevator. So easy.50893574Shipping cost questionJacqueline BorerTommy KuvalisSep 18, 2025, 8:08 AM
5/5The chat agent walked me through how to layer my new actives without irritation. Above and beyond.32860000Wrong shade sentJacqueline BorerOscar O'HaraAug 8, 2025, 8:07 PM
5/5Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem.24111968Insider tier issueJacqueline BorerMr. Lonie HudsonJun 14, 2025, 2:42 PM
5/5Loved the personalized note in my order. Small touch, big impact.82040617BOPIS pickup not readyJacqueline BorerLily RaynorJun 14, 2025, 3:28 AM
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Properties

Customer
Name
Jacqueline Borer
Email
reina_bruen78@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
5,712
Lifetime spend
1,736
Last purchase
—
Skin tone
rich
Foundation shade
59C
Skin concerns
—
Allergies / restrictions
—
Favorite brands
Estée Lauder, Charlotte Tilbury
YTD spend
2,752
App installed
Yes
App last opened
May 14, 2026
Email subscribed
—
Marketing segment
lapsed
Last purchase amount
18
Total orders
49
Preferred category
skincare
Tickets
Tickets
44
Last seen
May 22, 2026
Responses
Avg rating
4.86