Mrs. Evelyn Dare PhD
kaycee_botsford@yahoo.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 05242704 | Cancel order request | Solved | Normal | — | returnswholesaledamaged | 1d 14h | ○Sent, no reply | — | — | — | May 14, 2026 | - | |||
| 31435126 | BOPIS pickup not ready | Open | High | — | — | - | —Skipped | — | — | — | May 12, 2026 | - | |||
| 07688863 | Klarna / Afterpay split issue | Open | Normal | — | Chat | vip | - | —Skipped | — | — | — | May 11, 2026 | - | ||
| 39312764 | Order arrived damaged | Closed | Low | — | shippinggift-cardvip | 15h | ○Sent, no reply | — | — | — | May 7, 2026 | May 15, 2026 | |||
| 46566240 | Shipping cost question | Solved | Normal | — | Chat | sampleswholesale | 4h | ●Responded | 5/5 | — | — | May 1, 2026 | - | ||
| 22527026 | Birthday gift not received | Closed | Normal | — | bopiswholesalesamples | 9h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 9, 2026 | |||
| 42359764 | Wholesale order question | Solved | High | — | — | 9h | ○Sent, no reply | — | — | — | Mar 31, 2026 | - | |||
| 40280638 | Refund not received | Solved | Low | — | loyaltyfragrancesamples | 1h | ●Responded | 10/11 | — | — | Mar 25, 2026 | - | |||
| 25250107 | Pro discount enrollment | Closed | Low | — | Phone | fragranceappdamaged | 13h | ●Responded | 2/5 | — | — | Mar 4, 2026 | Mar 7, 2026 | ||
| 06670198 | Missing samples in order | Solved | Normal | — | samples | 5h | ○Sent, no reply | — | — | — | Mar 2, 2026 | - | |||
| 16941596 | Discount code not working | Solved | Low | — | Chat | damagedshade-matchreturns | 1h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | ||
| 37935435 | Allergic reaction concern | Solved | Urgent | — | Chat | loyaltyreturnsshade-match | 9d 2h | ●Responded | 1/5 | — | — | Feb 12, 2026 | - | ||
| 60443007 | Missing samples in order | Solved | Normal | — | Social | — | 17h | ⊘Not fired | — | — | — | Feb 9, 2026 | - | ||
| 92190059 | BOPIS pickup not ready | Open | Low | — | Chat | bopisappvip | - | —Skipped | — | — | — | Feb 2, 2026 | - | ||
| 13721787 | Price match request | Solved | Normal | — | Chat | vip | 12h | ●Responded | 3/5 | — | — | Jan 26, 2026 | - | ||
| 57574252 | Lost package follow-up | Closed | Low | — | shippingfragrance | 2d 13h | ⊘Not fired | — | — | — | Jan 25, 2026 | Feb 3, 2026 | |||
| 39766920 | Restock alert for backorder | Closed | High | — | Chat | bopisshippinggift-card | 9h | ○Sent, no reply | — | — | — | Jan 19, 2026 | Jan 22, 2026 | ||
| 00323966 | App crashes at checkout | Solved | Normal | — | Chat | returnsdamaged | 3h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - | ||
| 61199147 | Cancel subscription / Auto-replenish | Closed | Low | — | damagedshippingbopis | 4h | ●Responded | 5/5 | — | — | Jan 1, 2026 | Jan 5, 2026 | |||
| 70000127 | BOPIS pickup not ready | Solved | Normal | — | — | 2h | ○Sent, no reply | — | — | — | Dec 5, 2025 | - | |||
| 85205571 | Address change after shipping | Solved | Low | — | Chat | loyaltybopisrefund | 5h | ○Sent, no reply | — | — | — | Nov 15, 2025 | - | ||
| 14665112 | Insider tier issue | Pending | Low | — | fragranceshade-matchreturns | - | —Skipped | — | — | — | Nov 9, 2025 | - | |||
| 61654647 | Wholesale order question | Closed | Normal | — | viprefundapp | 2d 10h | ●Responded | 4/5 | — | — | Nov 6, 2025 | Nov 11, 2025 | |||
| 73180956 | Loyalty points not posting | Solved | Low | — | bopis | 7d 14h | ●Responded | 2/5 | — | — | Oct 27, 2025 | - | |||
| 48478224 | Where is my order? | Closed | Normal | — | Phone | samples | 5h | ○Sent, no reply | — | — | — | Oct 17, 2025 | Oct 23, 2025 | ||
| 10075826 | Klarna / Afterpay split issue | Closed | Low | — | wholesaleinfluencershipping | 2h | ⊘Not fired | — | — | — | Oct 16, 2025 | Oct 23, 2025 | |||
| 14113612 | Restock alert for backorder | Pending | Normal | — | samplesappgift-card | - | —Skipped | — | — | — | Oct 15, 2025 | - | |||
| 93828735 | Question about product ingredients | Solved | Normal | — | — | 1h | ●Responded | 4/5 | — | — | Oct 5, 2025 | - | |||
| 83677365 | App crashes at checkout | Solved | Low | — | returns | 1h | ○Sent, no reply | — | — | — | Oct 1, 2025 | - | |||
| 85273063 | Insider tier issue | Solved | Normal | — | bopis | 1d 6h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - | |||
| 43452173 | Restock alert for backorder | Closed | Normal | — | bopisfragrancewholesale | 4h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 17, 2025 | |||
| 80402491 | Discount code not working | Solved | Normal | — | Chat | damaged | 6h | ●Responded | 5/5 | — | — | Sep 11, 2025 | - | ||
| 00075256 | Cancel subscription / Auto-replenish | Closed | Normal | — | Chat | influencer | 2d 16h | ●Responded | 3/5 | — | — | Sep 9, 2025 | Sep 15, 2025 | ||
| 17059615 | Restock alert for backorder | Solved | Normal | — | Chat | returnssamples | 7h | ●Responded | 4/5 | — | — | Aug 23, 2025 | - | ||
| 89140945 | Question about product ingredients | Solved | Normal | — | gift-card | 1d | ⊘Not fired | — | — | — | Aug 12, 2025 | - | |||
| 93985676 | Return after 30-day window | Closed | Normal | — | Chat | vip | 6h | ●Responded | 4/5 | — | — | Jul 31, 2025 | Aug 7, 2025 | ||
| 93945374 | Loyalty points not posting | Open | Normal | — | appshade-matchreturns | - | —Skipped | — | — | — | Jul 24, 2025 | - | |||
| 65872518 | Price match request | Solved | Normal | — | samples | 5h | ○Sent, no reply | — | — | — | Jun 30, 2025 | - | |||
| 59769331 | Loyalty points not posting | Open | Normal | — | shippingbopisshade-match | - | —Skipped | — | — | — | Jun 28, 2025 | - | |||
| 84808001 | App login problem | Solved | High | — | Chat | loyaltysamples | 5h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - | ||
| 44474607 | Where is my order? | Closed | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Jun 9, 2025 | Jun 13, 2025 | |||
| 50292313 | Item authenticity concern | Solved | Normal | — | fragrance | 5h | ⊘Not fired | — | — | — | Jun 6, 2025 | - |