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CustomersMr. Idella Schoen

Mr. Idella Schoen

chauncey60@hotmail.com
Tickets48Responses14
Showing 1 - 14 of 14
Rating
Comment
Ticket
Customer
Team member
Responded
10/11Already referred three friends. They all love it too.35143173Discount code not workingMr. Idella SchoenMr. Cade SengerApr 24, 2026, 7:30 PM
4/5Faster shipping would make me shop here exclusively.45200431Foundation match helpMr. Idella SchoenMr. Eliza Gerhold IVApr 19, 2026, 7:49 AM
4/5Smooth signup. The intro samples took a week to arrive but they were great.77232147Refund not receivedMr. Idella SchoenJacklyn DareMar 23, 2026, 6:20 PM
4/5Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes.14373314Missing items in shipmentMr. Idella SchoenKatrina JohnsMar 18, 2026, 2:55 PM
5/5Such a delightful first impression. Already shopping.50682640BOPIS pickup not readyMr. Idella SchoenVilma GusikowskiMar 6, 2026, 9:39 PM
9/11Bloom understands what a beauty customer actually wants.87226177Allergic reaction concernMr. Idella SchoenMr. Lonie HudsonFeb 4, 2026, 9:37 PM
4/5Got my refund eventually. Communication could have been a touch clearer.04117972Where is my order?Mr. Idella SchoenDr. Mandy McLaughlinJan 8, 2026, 12:17 PM
9/11Their personalization is unreal. Like having a personal Beauty Advisor.05365974Foundation match helpMr. Idella SchoenIgnatius CummerataDec 30, 2025, 8:46 PM
5/5Lightning fast response, fixed my Insider points balance in one message.73926145Restock alert for backorderMr. Idella SchoenGarth DooleyDec 30, 2025, 8:54 AM
2/5Loyalty points still missing after two separate chats about it.56708519Order arrived damagedMr. Idella SchoenLily RaynorSep 26, 2025, 8:45 PM
5/5Helpful, friendly, and didn't make me feel silly for asking basic skincare questions.11886021Return after 30-day windowMr. Idella SchoenMr. Cade SengerJul 17, 2025, 6:05 AM
10/11The Elite tier perks are worth every dollar of lifetime spend.36906472Pro discount enrollmentMr. Idella SchoenMr. Eliza Gerhold IVJul 6, 2025, 4:03 AM
2/5Onboarding was clunky. Quiz kept resetting.35802252Item authenticity concernMr. Idella SchoenSteve O'ConnerJun 16, 2025, 12:30 AM
5/5Replaced my damaged perfume bottle within 24 hours. So impressed.01451290Item authenticity concernMr. Idella SchoenDr. Mandy McLaughlinMay 31, 2025, 5:38 AM
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Properties

Customer
Name
Mr. Idella Schoen
Email
chauncey60@hotmail.com
Loyalty tier
Elite
Company
—
Skin type
sensitive
Loyalty points
9,956
Lifetime spend
559
Last purchase
—
Skin tone
—
Foundation shade
15P
Skin concerns
—
Allergies / restrictions
—
Favorite brands
Fenty Beauty
YTD spend
3,171
App installed
—
App last opened
May 20, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
48
Total orders
9
Preferred category
—
Tickets
Tickets
48
Last seen
May 23, 2026
Responses
Avg rating
5.57