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CustomersKarla Conroy

Karla Conroy

izaiah_howe@hotmail.com
Tickets44Responses14
Showing 1 - 14 of 14
Rating
Comment
Ticket
Customer
Team member
Responded
7/11Pretty good. Selection is great, service is hit or miss.24958062Where is my order?Karla ConroyGarth DooleyMay 16, 2026, 3:47 AM
10/11Recommend to anyone who'll listen. Best loyalty program in the space.22325654Missing items in shipmentKarla ConroyJulie HodkiewiczMay 6, 2026, 9:40 AM
5/5Their chatbot actually solved my problem before a human was needed.24123580Insider tier issueKarla ConroyKip Schroeder IVFeb 12, 2026, 6:02 AM
5/5First time ordering and I'll definitely be back. Smooth from start to finish.09650216Return after 30-day windowKarla ConroyDr. Mandy McLaughlinFeb 10, 2026, 12:42 AM
9/11Already referred three friends. They all love it too.32810418Item authenticity concernKarla ConroyJacklyn DareNov 7, 2025, 4:36 PM
5/5Got my points credited back for an order I had to cancel. Super easy.30162149Discount code not workingKarla ConroyMr. Skyla TrantowNov 7, 2025, 2:39 PM
5/5Resolved my issue and even taught me how to use the new app features. Excellent.14950100Cancel subscription / Auto-replenishKarla ConroyVilma GusikowskiNov 3, 2025, 10:01 PM
5/5Replied within minutes on a Sunday. Honestly didn't expect that.28799926App login problemKarla ConroyDarryl JacobiOct 29, 2025, 9:34 AM
4/11Wouldn't recommend after the return debacle I went through.59055689Question about product ingredientsKarla ConroyDr. Mandy McLaughlinOct 12, 2025, 9:55 AM
4/5Pretty smooth. One step required a follow-up email.40537890Address change after shippingKarla ConroyTommy KuvalisSep 29, 2025, 8:05 AM
3/5Faster shipping would make me shop here exclusively.72939071Question about product ingredientsKarla ConroyLily RaynorAug 3, 2025, 2:43 PM
4/5Mostly happy. Replacement product was sent but in the wrong shade initially.37502599Discount code not workingKarla ConroyMr. Eliza Gerhold IVJul 31, 2025, 3:53 AM
5/5Mailed me a replacement powder after mine arrived broken. Quick and gracious.35632695Influencer code not workingKarla ConroySteve O'ConnerJun 29, 2025, 1:22 PM
7/11Generally good. A few things could be better but no complaints.21915134Insider tier issueKarla ConroyMr. Eliza Gerhold IVMay 23, 2025, 7:41 AM
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Properties

Customer
Name
Karla Conroy
Email
izaiah_howe@hotmail.com
Loyalty tier
Gold
Company
—
Skin type
oily
Loyalty points
—
Lifetime spend
17
Last purchase
May 11, 2026
Skin tone
fair
Foundation shade
11P
Skin concerns
dullness, anti-aging, dark-circles
Allergies / restrictions
fragrance-free, nut-allergy
Favorite brands
Rare Beauty, Glossier, Olaplex, Fenty Beauty
YTD spend
3,296
App installed
Yes
App last opened
Apr 9, 2026
Email subscribed
Yes
Marketing segment
new-customer
Last purchase amount
78
Total orders
3
Preferred category
—
Tickets
Tickets
44
Last seen
May 14, 2026
Responses
Avg rating
5.57