Karla Conroy
izaiah_howe@hotmail.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 24958062 | Where is my order? | Closed | High | Karla Conroy | — |  Garth Dooley | Chat | — | 4h | ●Responded | 7/11 | — | — | May 14, 2026 | May 17, 2026 |
| 22325654 | Missing items in shipment | Closed | High | Karla Conroy | — |  Julie Hodkiewicz | damaged | 1h | ●Responded | 10/11 | — | — | May 5, 2026 | May 11, 2026 | |
| 05515803 | Klarna / Afterpay split issue | Closed | High | Karla Conroy | — |  Ignatius Cummerata | samples | 2h | ○Sent, no reply | — | — | — | May 4, 2026 | May 10, 2026 | |
| 98863645 | Order arrived damaged | Solved | Low | Karla Conroy | — |  Vilma Gusikowski | Chat | shade-matchwholesale | 14h | ○Sent, no reply | — | — | — | May 1, 2026 | - |
| 37739409 | Refund not received | Solved | Normal | Karla Conroy | — |  Katrina Johns | — | 3h | ○Sent, no reply | — | — | — | Apr 7, 2026 | - | |
| 73125031 | Discount code not working | Solved | Normal | Karla Conroy | — |  Steve O'Conner | samplesloyaltyvip | 17h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - | |
| 49424453 | Gift card balance question | Open | Low | Karla Conroy | — | Steve O'Conner | gift-cardsamplesapp | - | —Skipped | — | — | — | Feb 27, 2026 | - | |
| 08366839 | Foundation match help | Closed | Normal | Karla Conroy | — |  Mr. Lonie Hudson | Social | shade-matchinfluencer | 3h | ⊘Not fired | — | — | — | Feb 24, 2026 | Mar 1, 2026 |
| 24123580 | Insider tier issue | Solved | High | Karla Conroy | — |  Kip Schroeder IV | wholesalereturns | 18h | ●Responded | 5/5 | — | — | Feb 9, 2026 | - | |
| 09650216 | Return after 30-day window | Solved | Normal | Karla Conroy | — |  Dr. Mandy McLaughlin | Chat | app | 1h | ●Responded | 5/5 | — | — | Feb 8, 2026 | - |
| 98396508 | Return after 30-day window | Pending | Normal | Karla Conroy | — | Ignatius Cummerata | Social | appgift-card | - | —Skipped | — | — | — | Jan 24, 2026 | - |
| 27470088 | Price match request | Solved | Normal | Karla Conroy | — | Kip Schroeder IV | Chat | influencer | 8h | ○Sent, no reply | — | — | — | Jan 3, 2026 | - |
| 75567880 | Cancel order request | Pending | High | Karla Conroy | — | Vilma Gusikowski | wholesalegift-card | - | —Skipped | — | — | — | Dec 18, 2025 | - | |
| 27553268 | Order arrived damaged | Pending | Normal | Karla Conroy | — |  Miss Amber Hintz Sr. | Phone | — | - | —Skipped | — | — | — | Dec 17, 2025 | - |
| 08922110 | Order arrived damaged | Pending | Normal | Karla Conroy | — | Mr. Lonie Hudson | damagedvip | - | —Skipped | — | — | — | Nov 27, 2025 | - | |
| 22824544 | Cancel order request | Closed | Normal | Karla Conroy | — |  Lily Raynor | bopis | 6h | ○Sent, no reply | — | — | — | Nov 25, 2025 | Nov 29, 2025 | |
| 17164988 | Klarna / Afterpay split issue | Solved | Low | Karla Conroy | — |  Faith Hilll | — | 2h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - | |
| 32810418 | Item authenticity concern | Solved | Normal | Karla Conroy | — |  Jacklyn Dare | vipwholesale | 1h | ●Responded | 9/11 | — | — | Nov 7, 2025 | - | |
| 30162149 | Discount code not working | Closed | Normal | Karla Conroy | — |  Mr. Skyla Trantow | Chat | fragrance | 19h | ●Responded | 5/5 | — | — | Nov 5, 2025 | Nov 13, 2025 |
| 14950100 | Cancel subscription / Auto-replenish | Closed | Normal | Karla Conroy | — | Vilma Gusikowski | influencerwholesale | 1h | ●Responded | 5/5 | — | — | Nov 3, 2025 | Nov 10, 2025 | |
| 64787907 | Store experience feedback | Closed | Normal | Karla Conroy | — | Garth Dooley | Chat | — | 3h | ○Sent, no reply | — | — | — | Oct 31, 2025 | Nov 5, 2025 |
| 28799926 | App login problem | Closed | Normal | Karla Conroy | — |  Darryl Jacobi | Chat | wholesaledamaged | 14h | ●Responded | 5/5 | — | — | Oct 27, 2025 | Oct 29, 2025 |
| 39686907 | Order arrived damaged | Solved | Normal | Karla Conroy | — | Vilma Gusikowski | app | 12h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - | |
| 59055689 | Question about product ingredients | Solved | Normal | Karla Conroy | — | Dr. Mandy McLaughlin | Chat | shade-matchwholesale | 15h | ●Responded | 4/11 | — | — | Oct 10, 2025 | - |
| 40537890 | Address change after shipping | Solved | Normal | Karla Conroy | — |  Tommy Kuvalis | bopisdamaged | 3h | ●Responded | 4/5 | — | — | Sep 27, 2025 | - | |
| 27920802 | Missing items in shipment | Pending | Normal | Karla Conroy | — |  Eula McKenzie | Social | loyaltyshipping | - | —Skipped | — | — | — | Sep 23, 2025 | - |
| 11780364 | Item authenticity concern | Solved | Normal | Karla Conroy | — |  Mr. Eliza Gerhold IV | loyaltyreturns | 14h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - | |
| 56254521 | Order arrived damaged | Solved | Normal | Karla Conroy | — | Mr. Skyla Trantow | Chat | damagedloyalty | 1h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - |
| 51302707 | Order arrived damaged | Solved | Normal | Karla Conroy | — |  Yazmin Jast | damagedinfluencerfragrance | 2d 7h | ○Sent, no reply | — | — | — | Sep 17, 2025 | - | |
| 21049325 | Lost package follow-up | Solved | Normal | Karla Conroy | — | Mr. Skyla Trantow | app | 1d | ○Sent, no reply | — | — | — | Sep 13, 2025 | - | |
| 56221227 | Cancel order request | Solved | Normal | Karla Conroy | — |  Leonard Waters-Howell | samplesloyalty | 2d 8h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | |
| 71982293 | App login problem | Solved | Low | Karla Conroy | — | Vilma Gusikowski | fragrance | 2h | ○Sent, no reply | — | — | — | Sep 11, 2025 | - | |
| 80991107 | Restock alert for backorder | Solved | Low | Karla Conroy | — | Julie Hodkiewicz | Chat | shippingapp | 6h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - |
| 17648957 | App login problem | Solved | High | Karla Conroy | — | Julie Hodkiewicz | Phone | fragrancevip | 6d 20h | ○Sent, no reply | — | — | — | Aug 27, 2025 | - |
| 87605397 | Cancel subscription / Auto-replenish | Closed | Normal | Karla Conroy | — | Katrina Johns | gift-card | 11h | ○Sent, no reply | — | — | — | Aug 4, 2025 | Aug 8, 2025 | |
| 72939071 | Question about product ingredients | Solved | Normal | Karla Conroy | — | Lily Raynor | returnsfragrancesamples | 3h | ●Responded | 3/5 | — | — | Aug 2, 2025 | - | |
| 27520376 | Foundation match help | Solved | Normal | Karla Conroy | — | Vilma Gusikowski | damagedshade-matchshipping | 8h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | |
| 37502599 | Discount code not working | Closed | Normal | Karla Conroy | — | Mr. Eliza Gerhold IV | Phone | — | 1d 6h | ●Responded | 4/5 | — | — | Jul 29, 2025 | Aug 6, 2025 |
| 02813078 | Wholesale order question | Solved | Low | Karla Conroy | — | Leonard Waters-Howell | shippinggift-cardshade-match | 3h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - | |
| 09289201 | Return after 30-day window | Solved | High | Karla Conroy | — | Lily Raynor | Social | appshade-matchsamples | 1h | ⊘Not fired | — | — | — | Jul 14, 2025 | - |
| 52996070 | Foundation match help | Solved | Normal | Karla Conroy | — | Steve O'Conner | shippingshade-match | 4h | ○Sent, no reply | — | — | — | Jul 12, 2025 | - | |
| 35632695 | Influencer code not working | Solved | Urgent | Karla Conroy | — | Steve O'Conner | wholesaleshade-match | 1h | ●Responded | 5/5 | — | — | Jun 28, 2025 | - | |
| 70264723 | Address change after shipping | Open | Low | Karla Conroy | — | Kip Schroeder IV | — | - | —Skipped | — | — | — | Jun 26, 2025 | - | |
| 21915134 | Insider tier issue | Solved | Normal | Karla Conroy | — | Mr. Eliza Gerhold IV | Phone | fragrancewholesalerefund | 2h | ●Responded | 7/11 | — | — | May 22, 2025 | - |