Liza Kozey
hugo.schaefer71@hotmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 82622519App crashes at checkout | Liza Kozey |  Mr. Skyla Trantow | Apr 23, 2026, 6:44 AM |
| 1/5 | Insider status was downgraded incorrectly and no one will fix it. | 93467198Item authenticity concern | Liza Kozey |  Garth Dooley | Apr 16, 2026, 12:33 PM |
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 84337520BOPIS order cancelled at store | Liza Kozey |  Dr. Mandy McLaughlin | Mar 28, 2026, 4:17 PM |
| 4/11 | Lost loyalty points in a migration. Never got them back. Done. | 74729210Refund not received | Liza Kozey | Dr. Mandy McLaughlin | Feb 28, 2026, 6:38 PM |
| 1/5 | Lost over 200 dollars worth of points after a system migration and they won't restore them. | 50223499Item authenticity concern | Liza Kozey | Garth Dooley | Jan 23, 2026, 2:25 AM |
| 4/5 | Good service. Wish I'd been told upfront that my shade was on backorder. | 87879237Missing samples in order | Liza Kozey |  Leonard Waters-Howell | Dec 23, 2025, 3:16 PM |
| 3/5 | Solved the problem after I had to repeat my issue twice. | 90531372Missing samples in order | Liza Kozey |  Kaela Friesen | Nov 28, 2025, 6:18 PM |
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 95143442Cancel order request | Liza Kozey |  Mr. Lonie Hudson | Oct 19, 2025, 10:11 PM |
| 4/5 | Smaller sample sizes that aren't single-use. | 85980134Question about product ingredients | Liza Kozey |  Oscar O'Hara | Sep 23, 2025, 4:19 AM |
| 3/5 | Signup was straightforward. The quiz didn't really match me. | 33203271BOPIS pickup not ready | Liza Kozey |  Steve O'Conner | Jul 30, 2025, 1:44 PM |
| 4/5 | Pleasant experience. App is great, website still a bit clunky on mobile. | 24339241Loyalty points not posting | Liza Kozey |  Darryl Jacobi | Jul 22, 2025, 7:56 PM |
| 5/5 | Did everything from my phone in the elevator. So easy. | 23940170Pro discount enrollment | Liza Kozey |  Ignatius Cummerata | Jul 11, 2025, 2:59 PM |