Mr. Ian Witting
mervin_gutmann88@gmail.com
Showing 1 - 8 of 8
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Onboarding was so smooth. Love the personalized routine builder. | 61703763Return after 30-day window | Mr. Ian Witting |  Yazmin Jast | Feb 21, 2026, 11:14 AM |
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 21115030Refund not received | Mr. Ian Witting |  Vilma Gusikowski | Jan 21, 2026, 12:51 PM |
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 04180517Refund not received | Mr. Ian Witting |  Oscar O'Hara | Jan 12, 2026, 11:55 PM |
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 37519456Gift card balance question | Mr. Ian Witting |  Eula McKenzie | Jan 3, 2026, 8:40 AM |
| 4/5 | Resolved the issue. Wish the agent had offered a discount on the next order given the hassle. | 75051110Lost package follow-up | Mr. Ian Witting |  Ignatius Cummerata | Nov 22, 2025, 5:54 PM |
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 77031599BOPIS order cancelled at store | Mr. Ian Witting |  Faith Hilll | Oct 9, 2025, 11:04 AM |
| 10/11 | The Elite tier perks are worth every dollar of lifetime spend. | 44413414Pro discount enrollment | Mr. Ian Witting |  Amely Pacocha | Sep 11, 2025, 2:35 PM |
| 3/5 | Took two days of back-and-forth to get a return label. | 42460604Item authenticity concern | Mr. Ian Witting |  Lily Raynor | Jul 19, 2025, 9:06 AM |