Jessy Reichel
luke_russel35@hotmail.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 17039250App crashes at checkout | Jessy Reichel |  Mr. Skyla Trantow | May 21, 2026, 6:12 AM |
| 5/5 | Loyalty program for non-Insiders too. | 07772214Insider tier issue | Jessy Reichel |  Miss Amber Hintz Sr. | Apr 16, 2026, 6:10 AM |
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 11956257Insider tier issue | Jessy Reichel |  Yazmin Jast | Apr 11, 2026, 8:29 PM |
| 10/11 | Already referred three friends. They all love it too. | 27120432Return after 30-day window | Jessy Reichel | Mr. Skyla Trantow | Jan 1, 2026, 10:27 AM |
| 3/5 | Better packaging — less plastic. | 00437289Store experience feedback | Jessy Reichel | Miss Amber Hintz Sr. | Sep 15, 2025, 6:51 PM |
| 5/5 | Helpful self-service flow handled everything without me needing to chat. | 31677950Insider tier issue | Jessy Reichel |  Tommy Kuvalis | Sep 11, 2025, 1:58 PM |
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 38582707App crashes at checkout | Jessy Reichel |  Kaela Friesen | Jul 16, 2025, 3:39 AM |
| 2/5 | Two-week back-and-forth for a refund that should have been one click. | 74597056Restock alert for backorder | Jessy Reichel |  Eula McKenzie | Jul 13, 2025, 9:05 AM |
| 10/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 01524054Birthday gift not received | Jessy Reichel |  Chaz Renner | Jul 9, 2025, 6:29 PM |
| 2/5 | App kept crashing during the return flow. Eventually had to call. | 76228775Lost package follow-up | Jessy Reichel |  Lily Raynor | Jul 1, 2025, 2:20 PM |
| 7/11 | I shop here for some categories, not others. | 94869869Pro discount enrollment | Jessy Reichel |  Mr. Eliza Gerhold IV | Jun 11, 2025, 12:47 AM |
| 5/5 | Loved the quiz, loved the recommendations, loved the gift. | 47331658BOPIS pickup not ready | Jessy Reichel |  Amely Pacocha | Jun 7, 2025, 4:12 AM |
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 35139911Wrong shade sent | Jessy Reichel |  Faith Hilll | May 25, 2025, 3:42 AM |