Ms. Ida Kuhn
bart.williamson34@gmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 50158891Address change after shipping | Mar 31, 2026, 9:09 PM | ||
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 02743604Loyalty points not posting | Mar 3, 2026, 9:18 PM | ||
| 5/5 | Got my address updated mid-shipment in under a minute. | 63126851Store experience feedback | Feb 6, 2026, 2:51 AM | ||
| 9/11 | Love everything about it. The Insider program is genuinely valuable. | 66554796App crashes at checkout | Feb 3, 2026, 6:51 PM | ||
| 5/5 | Such a delightful first impression. Already shopping. | 43369092Discount code not working | Jan 2, 2026, 6:46 PM | ||
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 79544575Where is my order? | Nov 22, 2025, 2:39 PM | ||
| 5/5 | Chat agent answered in 10 seconds and solved it in two messages. | 41920329Missing items in shipment | Oct 31, 2025, 7:53 AM | ||
| 10/11 | Big fan. Their customer service has saved me more than once. | 41244358Wrong shade sent | Sep 28, 2025, 8:44 AM | ||
| 1/5 | Wasted my entire afternoon trying to get a damaged item replaced. | 86584930Wrong shade sent | Aug 1, 2025, 2:08 PM |