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CustomersMs. Ida Kuhn

Ms. Ida Kuhn

bart.williamson34@gmail.com
Tickets36Responses9
Showing 1 - 36 of 36
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
75790905Where is my order?SolvedNormalMs. Ida Kuhn—Mr. Cade SengerChat
damagedsamplesfragrance
1d 7h○Sent, no reply———May 4, 2026-
50158891Address change after shippingSolvedUrgentMs. Ida Kuhn—Garth DooleyChat
influencersamples
6h●Responded4/5——Mar 31, 2026-
58960768Allergic reaction concernClosedNormalMs. Ida Kuhn—Amely PacochaChat
damagedshipping
2d 7h○Sent, no reply———Mar 4, 2026Mar 9, 2026
02743604Loyalty points not postingSolvedNormalMs. Ida Kuhn—Darryl JacobiPhone
app
2h●Responded4/5——Mar 3, 2026-
25818228Missing items in shipmentSolvedNormalMs. Ida Kuhn—Lily RaynorChat—6h○Sent, no reply———Feb 12, 2026-
63126851Store experience feedbackClosedLowMs. Ida Kuhn—Katrina JohnsChat
damaged
1h●Responded5/5——Feb 4, 2026Feb 8, 2026
17968972Birthday gift not receivedSolvedNormalMs. Ida Kuhn—Garth DooleyChat
shipping
15h⊘Not fired———Feb 4, 2026-
66554796App crashes at checkoutSolvedUrgentMs. Ida Kuhn—Chaz RennerEmail
bopisdamaged
6h●Responded9/11——Feb 2, 2026-
68184657Allergic reaction concernClosedNormalMs. Ida Kuhn—Faith HilllEmail
shippinginfluencer
3h⊘Not fired———Jan 31, 2026Feb 7, 2026
42468010Insider tier issueSolvedNormalMs. Ida Kuhn—Vilma GusikowskiEmail—13h○Sent, no reply———Jan 23, 2026-
90697023Shipping cost questionSolvedNormalMs. Ida Kuhn—Miss Amber Hintz Sr.Chat
appinfluencer
2d 7h○Sent, no reply———Jan 12, 2026-
43369092Discount code not workingClosedHighMs. Ida Kuhn—Leonard Waters-HowellChat
vipshippingrefund
6h●Responded5/5——Dec 31, 2025Jan 1, 2026
32779818Gift card balance questionSolvedNormalMs. Ida Kuhn—Faith HilllPhone
apployalty
19h○Sent, no reply———Dec 11, 2025-
31068213Klarna / Afterpay split issueSolvedNormalMs. Ida Kuhn—Julie HodkiewiczChat
samplesrefundreturns
1h○Sent, no reply———Nov 29, 2025-
79544575Where is my order?SolvedHighMs. Ida Kuhn—Oscar O'HaraPhone
refund
19h●Responded5/5——Nov 21, 2025-
17970854Price match requestClosedHighMs. Ida Kuhn—Faith HilllPhone
returnsbopisrefund
12h○Sent, no reply———Oct 30, 2025Nov 6, 2025
41920329Missing items in shipmentSolvedLowMs. Ida Kuhn—Oscar O'HaraEmail
vipshade-matchrefund
2h●Responded5/5——Oct 29, 2025-
78708005Wholesale order questionSolvedNormalMs. Ida Kuhn—Julie HodkiewiczChat
refundgift-cardinfluencer
1d 8h○Sent, no reply———Oct 28, 2025-
10665908Foundation match helpSolvedNormalMs. Ida Kuhn—Mr. Cade SengerEmail—3h○Sent, no reply———Oct 22, 2025-
69241960Store experience feedbackSolvedLowMs. Ida Kuhn—Chaz RennerEmail
damagedvip
5h○Sent, no reply———Oct 19, 2025-
08591538Restock alert for backorderClosedLowMs. Ida Kuhn—Jacklyn DareChat
apployalty
5h○Sent, no reply———Oct 10, 2025Oct 12, 2025
90519904App login problemSolvedHighMs. Ida Kuhn—Faith HilllChat
shade-match
1h○Sent, no reply———Sep 28, 2025-
41244358Wrong shade sentSolvedNormalMs. Ida Kuhn—Yazmin JastEmail—4h●Responded10/11——Sep 26, 2025-
17035291Cancel order requestSolvedLowMs. Ida Kuhn—Chaz RennerEmail—13h○Sent, no reply———Sep 5, 2025-
75256617Restock alert for backorderClosedNormalMs. Ida Kuhn—Kip Schroeder IVChat
shippingreturns
5h○Sent, no reply———Aug 25, 2025Aug 28, 2025
08222054Question about product ingredientsSolvedNormalMs. Ida Kuhn—Mr. Eliza Gerhold IVEmail—2h○Sent, no reply———Aug 25, 2025-
62840319Question about product ingredientsPendingNormalMs. Ida Kuhn—Mr. Eliza Gerhold IVSocial
refundgift-cardsamples
-—Skipped———Aug 24, 2025-
68324081Allergic reaction concernClosedNormalMs. Ida Kuhn—Garth DooleyEmail
wholesalegift-cardapp
1d○Sent, no reply———Aug 15, 2025Aug 19, 2025
83130568Influencer code not workingSolvedNormalMs. Ida Kuhn—Kip Schroeder IVChat—8h○Sent, no reply———Aug 13, 2025-
71807800Price match requestSolvedLowMs. Ida Kuhn—Kaela FriesenEmail—23h○Sent, no reply———Aug 13, 2025-
72570364Wrong shade sentSolvedUrgentMs. Ida Kuhn—Tommy KuvalisEmail
returns
16h○Sent, no reply———Aug 8, 2025-
79470770Question about product ingredientsOpenNormalMs. Ida Kuhn—Amely PacochaSocial
gift-cardvip
-—Skipped———Aug 7, 2025-
86584930Wrong shade sentSolvedNormalMs. Ida Kuhn—Eula McKenziePhone
vip
1d 18h●Responded1/5——Jul 29, 2025-
68189546Foundation match helpClosedNormalMs. Ida Kuhn—Kip Schroeder IVEmail
vipshade-match
3d○Sent, no reply———Jul 27, 2025Aug 5, 2025
64842595Wrong shade sentOpenLowMs. Ida Kuhn—Steve O'ConnerEmail
refundvipshade-match
-—Skipped———Jul 20, 2025-
87999093Influencer code not workingSolvedNormalMs. Ida Kuhn—Julie HodkiewiczChat
wholesale
3h○Sent, no reply———May 27, 2025-
Page 1 of 1

Properties

Customer
Name
Ms. Ida Kuhn
Email
bart.williamson34@gmail.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
11,699
Lifetime spend
518
Last purchase
Mar 13, 2026
Skin tone
fair
Foundation shade
53P
Skin concerns
acne, anti-aging, redness
Allergies / restrictions
latex-allergy, nickel-allergy
Favorite brands
Charlotte Tilbury, Rare Beauty, Estée Lauder
YTD spend
2,863
App installed
No
App last opened
May 1, 2026
Email subscribed
Yes
Marketing segment
advocate
Last purchase amount
158
Total orders
5
Preferred category
haircare
Tickets
Tickets
36
Last seen
May 4, 2026
Responses
Avg rating
5.33