Ms. Ida Kuhn
bart.williamson34@gmail.com
Showing 1 - 36 of 36
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 75790905 | Where is my order? | Solved | Normal | — | Chat | damagedsamplesfragrance | 1d 7h | ○Sent, no reply | — | — | — | May 4, 2026 | - | ||
| 50158891 | Address change after shipping | Solved | Urgent | — | Chat | influencersamples | 6h | ●Responded | 4/5 | — | — | Mar 31, 2026 | - | ||
| 58960768 | Allergic reaction concern | Closed | Normal | — | Chat | damagedshipping | 2d 7h | ○Sent, no reply | — | — | — | Mar 4, 2026 | Mar 9, 2026 | ||
| 02743604 | Loyalty points not posting | Solved | Normal | — | Phone | app | 2h | ●Responded | 4/5 | — | — | Mar 3, 2026 | - | ||
| 25818228 | Missing items in shipment | Solved | Normal | — | Chat | — | 6h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - | ||
| 63126851 | Store experience feedback | Closed | Low | — | Chat | damaged | 1h | ●Responded | 5/5 | — | — | Feb 4, 2026 | Feb 8, 2026 | ||
| 17968972 | Birthday gift not received | Solved | Normal | — | Chat | shipping | 15h | ⊘Not fired | — | — | — | Feb 4, 2026 | - | ||
| 66554796 | App crashes at checkout | Solved | Urgent | — | bopisdamaged | 6h | ●Responded | 9/11 | — | — | Feb 2, 2026 | - | |||
| 68184657 | Allergic reaction concern | Closed | Normal | — | shippinginfluencer | 3h | ⊘Not fired | — | — | — | Jan 31, 2026 | Feb 7, 2026 | |||
| 42468010 | Insider tier issue | Solved | Normal | — | — | 13h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - | |||
| 90697023 | Shipping cost question | Solved | Normal | — | Chat | appinfluencer | 2d 7h | ○Sent, no reply | — | — | — | Jan 12, 2026 | - | ||
| 43369092 | Discount code not working | Closed | High | — | Chat | vipshippingrefund | 6h | ●Responded | 5/5 | — | — | Dec 31, 2025 | Jan 1, 2026 | ||
| 32779818 | Gift card balance question | Solved | Normal | — | Phone | apployalty | 19h | ○Sent, no reply | — | — | — | Dec 11, 2025 | - | ||
| 31068213 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | samplesrefundreturns | 1h | ○Sent, no reply | — | — | — | Nov 29, 2025 | - | ||
| 79544575 | Where is my order? | Solved | High | — | Phone | refund | 19h | ●Responded | 5/5 | — | — | Nov 21, 2025 | - | ||
| 17970854 | Price match request | Closed | High | — | Phone | returnsbopisrefund | 12h | ○Sent, no reply | — | — | — | Oct 30, 2025 | Nov 6, 2025 | ||
| 41920329 | Missing items in shipment | Solved | Low | — | vipshade-matchrefund | 2h | ●Responded | 5/5 | — | — | Oct 29, 2025 | - | |||
| 78708005 | Wholesale order question | Solved | Normal | — | Chat | refundgift-cardinfluencer | 1d 8h | ○Sent, no reply | — | — | — | Oct 28, 2025 | - | ||
| 10665908 | Foundation match help | Solved | Normal | — | — | 3h | ○Sent, no reply | — | — | — | Oct 22, 2025 | - | |||
| 69241960 | Store experience feedback | Solved | Low | — | damagedvip | 5h | ○Sent, no reply | — | — | — | Oct 19, 2025 | - | |||
| 08591538 | Restock alert for backorder | Closed | Low | — | Chat | apployalty | 5h | ○Sent, no reply | — | — | — | Oct 10, 2025 | Oct 12, 2025 | ||
| 90519904 | App login problem | Solved | High | — | Chat | shade-match | 1h | ○Sent, no reply | — | — | — | Sep 28, 2025 | - | ||
| 41244358 | Wrong shade sent | Solved | Normal | — | — | 4h | ●Responded | 10/11 | — | — | Sep 26, 2025 | - | |||
| 17035291 | Cancel order request | Solved | Low | — | — | 13h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - | |||
| 75256617 | Restock alert for backorder | Closed | Normal | — | Chat | shippingreturns | 5h | ○Sent, no reply | — | — | — | Aug 25, 2025 | Aug 28, 2025 | ||
| 08222054 | Question about product ingredients | Solved | Normal | — | — | 2h | ○Sent, no reply | — | — | — | Aug 25, 2025 | - | |||
| 62840319 | Question about product ingredients | Pending | Normal | — | Social | refundgift-cardsamples | - | —Skipped | — | — | — | Aug 24, 2025 | - | ||
| 68324081 | Allergic reaction concern | Closed | Normal | — | wholesalegift-cardapp | 1d | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 19, 2025 | |||
| 83130568 | Influencer code not working | Solved | Normal | — | Chat | — | 8h | ○Sent, no reply | — | — | — | Aug 13, 2025 | - | ||
| 71807800 | Price match request | Solved | Low | — | — | 23h | ○Sent, no reply | — | — | — | Aug 13, 2025 | - | |||
| 72570364 | Wrong shade sent | Solved | Urgent | — | returns | 16h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - | |||
| 79470770 | Question about product ingredients | Open | Normal | — | Social | gift-cardvip | - | —Skipped | — | — | — | Aug 7, 2025 | - | ||
| 86584930 | Wrong shade sent | Solved | Normal | — | Phone | vip | 1d 18h | ●Responded | 1/5 | — | — | Jul 29, 2025 | - | ||
| 68189546 | Foundation match help | Closed | Normal | — | vipshade-match | 3d | ○Sent, no reply | — | — | — | Jul 27, 2025 | Aug 5, 2025 | |||
| 64842595 | Wrong shade sent | Open | Low | — | refundvipshade-match | - | —Skipped | — | — | — | Jul 20, 2025 | - | |||
| 87999093 | Influencer code not working | Solved | Normal | — | Chat | wholesale | 3h | ○Sent, no reply | — | — | — | May 27, 2025 | - |