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CustomersEleonore Blick

Eleonore Blick

kellen_quitzon10@gmail.com
Tickets43Responses14
Showing 1 - 14 of 14
Rating
Comment
Ticket
Customer
Team member
Responded
5/5First time ordering and I'll definitely be back. Smooth from start to finish.75390578Foundation match helpEleonore BlickDarryl JacobiApr 13, 2026, 4:00 AM
10/11The selection, the service, the app — all top tier.81574017Discount code not workingEleonore BlickKatrina JohnsMar 22, 2026, 1:05 PM
5/5Improve the in-store digital experience.00508221Wholesale order questionEleonore BlickJacklyn DareMar 22, 2026, 10:46 AM
4/5Nice intro. The routine builder felt rushed.50085261Order arrived damagedEleonore BlickKip Schroeder IVMar 6, 2026, 7:58 AM
3/5Got there. Took a full week which was longer than I'd expect for a missing item.00835181Wholesale order questionEleonore BlickLily RaynorJan 22, 2026, 4:00 PM
5/5Loyalty program for non-Insiders too.61518623Allergic reaction concernEleonore BlickFaith HilllNov 28, 2025, 6:42 AM
5/5Signing up was effortless and they sent samples that match my profile.54378785Missing items in shipmentEleonore BlickMr. Cade SengerNov 9, 2025, 1:49 PM
10/11Love everything about it. The Insider program is genuinely valuable.03360011Return after 30-day windowEleonore BlickKaela FriesenOct 29, 2025, 9:11 PM
5/5Honestly the easiest exchange process I've used at any retailer.48515769Order arrived damagedEleonore BlickMr. Skyla TrantowSep 27, 2025, 10:36 AM
5/5Got my Klarna split sorted out in two messages. So easy.45176158Missing samples in orderEleonore BlickMr. Skyla TrantowSep 3, 2025, 2:35 AM
4/5Pretty easy overall. One extra screen on the return flow than expected.99601392Insider tier issueEleonore BlickLily RaynorAug 27, 2025, 11:30 AM
7/11It's fine. Nothing makes me actively recommend it though.49734032Insider tier issueEleonore BlickGarth DooleyJul 19, 2025, 2:05 AM
5/5Five stars. Marisol matched my undertone perfectly over a quick chat.53012758Wrong shade sentEleonore BlickMr. Eliza Gerhold IVJun 25, 2025, 10:23 AM
7/11I'm a regular customer but I don't evangelize.86663991Klarna / Afterpay split issueEleonore BlickMr. Eliza Gerhold IVMay 28, 2025, 2:49 PM
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Properties

Customer
Name
Eleonore Blick
Email
kellen_quitzon10@gmail.com
Loyalty tier
Gold
Company
—
Skin type
normal
Loyalty points
17,500
Lifetime spend
188
Last purchase
May 23, 2026
Skin tone
medium
Foundation shade
49N
Skin concerns
sensitivity, anti-aging, acne
Allergies / restrictions
nickel-allergy
Favorite brands
Dior, Charlotte Tilbury
YTD spend
1,079
App installed
No
App last opened
—
Email subscribed
No
Marketing segment
active
Last purchase amount
18
Total orders
2
Preferred category
makeup
Tickets
Tickets
43
Last seen
May 21, 2026
Responses
Avg rating
5.71