Eleonore Blick
kellen_quitzon10@gmail.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 54277504 | Influencer code not working | Solved | Normal | — | Chat | appgift-card | 17h | ○Sent, no reply | — | — | — | May 21, 2026 | - | ||
| 01790081 | Insider tier issue | Solved | High | — | loyaltyinfluencer | 4d 13h | ○Sent, no reply | — | — | — | May 10, 2026 | - | |||
| 60471114 | Return after 30-day window | Closed | Normal | — | shippingwholesaleinfluencer | 1h | ⊘Not fired | — | — | — | Apr 24, 2026 | Apr 27, 2026 | |||
| 37942389 | Store experience feedback | Closed | Low | — | — | 1d 18h | ○Sent, no reply | — | — | — | Apr 13, 2026 | Apr 22, 2026 | |||
| 85561828 | Loyalty points not posting | Solved | Normal | — | Chat | — | 15h | ○Sent, no reply | — | — | — | Apr 13, 2026 | - | ||
| 75390578 | Foundation match help | Closed | Normal | — | vipbopissamples | 6h | ●Responded | 5/5 | — | — | Apr 12, 2026 | Apr 17, 2026 | |||
| 89786858 | Loyalty points not posting | Solved | Normal | — | Chat | gift-cardvip | 1h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - | ||
| 30414377 | Gift card balance question | Closed | Normal | — | Chat | refund | 4d 5h | ○Sent, no reply | — | — | — | Mar 30, 2026 | Apr 5, 2026 | ||
| 81574017 | Discount code not working | Solved | High | — | Chat | — | 3h | ●Responded | 10/11 | — | — | Mar 20, 2026 | - | ||
| 00508221 | Wholesale order question | Solved | Low | — | app | 6h | ●Responded | 5/5 | — | — | Mar 20, 2026 | - | |||
| 50085261 | Order arrived damaged | Closed | Normal | — | refund | 3h | ●Responded | 4/5 | — | — | Mar 4, 2026 | Mar 8, 2026 | |||
| 61507306 | Klarna / Afterpay split issue | Solved | Urgent | — | returnsvipbopis | 1h | ○Sent, no reply | — | — | — | Mar 3, 2026 | - | |||
| 49737349 | Price match request | Closed | Low | — | Social | loyalty | 1d 23h | ⊘Not fired | — | — | — | Feb 27, 2026 | Mar 2, 2026 | ||
| 06084166 | Loyalty points not posting | Closed | Normal | — | Chat | shippinggift-carddamaged | 8h | ○Sent, no reply | — | — | — | Feb 26, 2026 | Mar 4, 2026 | ||
| 00835181 | Wholesale order question | Solved | Low | — | Chat | samplesgift-cardshade-match | 1d 20h | ●Responded | 3/5 | — | — | Jan 20, 2026 | - | ||
| 12898602 | App login problem | Closed | High | — | refundfragrance | 5h | ○Sent, no reply | — | — | — | Jan 17, 2026 | Jan 23, 2026 | |||
| 04719745 | BOPIS pickup not ready | Closed | Normal | — | — | 5h | ○Sent, no reply | — | — | — | Jan 13, 2026 | Jan 18, 2026 | |||
| 39043368 | App crashes at checkout | Solved | High | — | loyaltysamplesshade-match | 1d 14h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - | |||
| 61518623 | Allergic reaction concern | Closed | Low | — | Chat | returnswholesalevip | 1h | ●Responded | 5/5 | — | — | Nov 27, 2025 | Dec 4, 2025 | ||
| 45766414 | Cancel order request | Open | Low | — | — | - | —Skipped | — | — | — | Nov 21, 2025 | - | |||
| 12322308 | Foundation match help | Solved | Low | — | loyalty | 3h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - | |||
| 13201802 | Restock alert for backorder | Solved | Normal | — | wholesale | 1d 18h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - | |||
| 54378785 | Missing items in shipment | Solved | Normal | — | Chat | — | 21h | ●Responded | 5/5 | — | — | Nov 7, 2025 | - | ||
| 03360011 | Return after 30-day window | Solved | Low | — | Phone | refundfragrance | 5h | ●Responded | 10/11 | — | — | Oct 28, 2025 | - | ||
| 82043385 | Refund not received | Open | High | — | fragrance | - | —Skipped | — | — | — | Oct 20, 2025 | - | |||
| 92658438 | Cancel subscription / Auto-replenish | Solved | High | — | — | 14h | ○Sent, no reply | — | — | — | Oct 20, 2025 | - | |||
| 84665899 | BOPIS pickup not ready | Pending | Low | — | Chat | loyaltyvip | - | —Skipped | — | — | — | Sep 29, 2025 | - | ||
| 48515769 | Order arrived damaged | Solved | Urgent | — | refundbopisgift-card | 6h | ●Responded | 5/5 | — | — | Sep 25, 2025 | - | |||
| 45176158 | Missing samples in order | Closed | Normal | — | Chat | shade-match | 5h | ●Responded | 5/5 | — | — | Sep 1, 2025 | Sep 7, 2025 | ||
| 45484288 | Return after 30-day window | Closed | Normal | — | samplesdamagedvip | 7h | ○Sent, no reply | — | — | — | Aug 29, 2025 | Aug 31, 2025 | |||
| 99601392 | Insider tier issue | Solved | Normal | — | Chat | appbopisgift-card | 4h | ●Responded | 4/5 | — | — | Aug 26, 2025 | - | ||
| 70638853 | BOPIS pickup not ready | Solved | Low | — | Chat | bopis | 22h | ⊘Not fired | — | — | — | Aug 26, 2025 | - | ||
| 03252796 | Missing items in shipment | Solved | Normal | — | vipsamples | 13h | ⊘Not fired | — | — | — | Jul 26, 2025 | - | |||
| 49734032 | Insider tier issue | Solved | Normal | — | fragranceinfluencerreturns | 4h | ●Responded | 7/11 | — | — | Jul 17, 2025 | - | |||
| 56087813 | Wholesale order question | Solved | Normal | — | loyaltyinfluencerrefund | 6h | ○Sent, no reply | — | — | — | Jul 13, 2025 | - | |||
| 38976303 | Question about product ingredients | Solved | Normal | — | Chat | — | 21h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | ||
| 38761958 | Item authenticity concern | Solved | Normal | — | refund | 4h | ○Sent, no reply | — | — | — | Jul 2, 2025 | - | |||
| 53012758 | Wrong shade sent | Solved | Normal | — | Phone | bopiswholesaleloyalty | 1d | ●Responded | 5/5 | — | — | Jun 23, 2025 | - | ||
| 70024768 | Question about product ingredients | Solved | Low | — | appgift-card | 2h | ⊘Not fired | — | — | — | Jun 13, 2025 | - | |||
| 49488427 | Loyalty points not posting | Closed | Normal | — | gift-cardwholesale | 6h | ○Sent, no reply | — | — | — | Jun 7, 2025 | Jun 14, 2025 | |||
| 22105289 | Shipping cost question | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Jun 4, 2025 | - | ||
| 34568427 | Cancel subscription / Auto-replenish | Solved | Normal | — | gift-cardfragranceshade-match | 3h | ○Sent, no reply | — | — | — | May 28, 2025 | - | |||
| 86663991 | Klarna / Afterpay split issue | Solved | High | — | wholesale | 3d 5h | ●Responded | 7/11 | — | — | May 23, 2025 | - |