Ms. Elena Ritchie I
sara_ruecker@gmail.com
Showing 1 - 6 of 6
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Liked it overall. The first push notification came too soon after signup. | 25253254Return after 30-day window | Ms. Elena Ritchie I |  Leonard Waters-Howell | May 22, 2026, 1:06 PM |
| 5/5 | Got my Insider perks set up in under a minute. | 69231992BOPIS order cancelled at store | Ms. Elena Ritchie I |  Jacklyn Dare | Jan 9, 2026, 5:44 AM |
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 20884980Wholesale order question | Ms. Elena Ritchie I |  Eula McKenzie | Dec 26, 2025, 10:44 AM |
| 3/5 | Eventually solved, but the process wasn't intuitive. | 35513623Birthday gift not received | Ms. Elena Ritchie I |  Yazmin Jast | Sep 26, 2025, 7:58 AM |
| 5/5 | Resolved my missing-points issue with one message. So easy. | 08600105Order arrived damaged | Ms. Elena Ritchie I |  Chaz Renner | Aug 11, 2025, 11:22 AM |
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 66511265Cancel subscription / Auto-replenish | Ms. Elena Ritchie I |  Kaela Friesen | Jul 23, 2025, 7:38 PM |