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CustomersGeorge Nader

George Nader

Pinecrest Wellness·beth9@pinecrestwellness.com
Tickets38Responses9
Showing 1 - 9 of 9
Rating
Comment
Ticket
Customer
Team member
Responded
7/11Pretty good. Selection is great, service is hit or miss.14459245Gift card balance questionGeorge NaderEula McKenzieMay 20, 2026, 8:29 PM
5/5Tapped through the app and had my replacement on the way in 30 seconds.22022350Cancel subscription / Auto-replenishGeorge NaderLeonard Waters-HowellMay 6, 2026, 9:20 PM
3/5The chat agent was clearly juggling other conversations. Felt impersonal.28555869Shipping cost questionGeorge NaderOscar O'HaraJan 9, 2026, 8:57 AM
10/11Their personalization is unreal. Like having a personal Beauty Advisor.34231796BOPIS order cancelled at storeGeorge NaderKatrina JohnsNov 15, 2025, 8:39 AM
4/5Quick resolution, only had to enter the order number twice.58043761Gift card balance questionGeorge NaderLily RaynorOct 2, 2025, 9:46 PM
4/5Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes.17356566Store experience feedbackGeorge NaderGarth DooleyOct 2, 2025, 3:24 AM
5/5Replied within minutes on a Sunday. Honestly didn't expect that.59926371Klarna / Afterpay split issueGeorge NaderJulie HodkiewiczSep 2, 2025, 11:49 PM
4/11Service has gotten noticeably worse over the last year.17397162Influencer code not workingGeorge NaderOscar O'HaraAug 1, 2025, 7:08 AM
4/5Helpful enough. Took longer than I expected for a simple address change.39047081App login problemGeorge NaderMiss Amber Hintz Sr.Jun 4, 2025, 8:45 AM
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Properties

Customer
Name
George Nader
Email
beth9@pinecrestwellness.com
Loyalty tier
Gold
Company
Pinecrest Wellness
Skin type
combination
Loyalty points
1,480
Lifetime spend
—
Last purchase
May 23, 2026
Skin tone
light-medium
Foundation shade
60W
Skin concerns
dark-circles, uneven-texture, dullness
Allergies / restrictions
latex-allergy, sulfate-free
Favorite brands
Olaplex, Tatcha
YTD spend
—
App installed
Yes
App last opened
May 4, 2026
Email subscribed
Yes
Marketing segment
—
Last purchase amount
62
Total orders
7
Preferred category
fragrance
Tickets
Tickets
38
Last seen
May 20, 2026
Responses
Avg rating
5.11