George Nader
Pinecrest Wellness·beth9@pinecrestwellness.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 7/11 | Pretty good. Selection is great, service is hit or miss. | 14459245Gift card balance question | May 20, 2026, 8:29 PM | ||
| 5/5 | Tapped through the app and had my replacement on the way in 30 seconds. | 22022350Cancel subscription / Auto-replenish | May 6, 2026, 9:20 PM | ||
| 3/5 | The chat agent was clearly juggling other conversations. Felt impersonal. | 28555869Shipping cost question | Jan 9, 2026, 8:57 AM | ||
| 10/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 34231796BOPIS order cancelled at store | Nov 15, 2025, 8:39 AM | ||
| 4/5 | Quick resolution, only had to enter the order number twice. | 58043761Gift card balance question | Oct 2, 2025, 9:46 PM | ||
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 17356566Store experience feedback | Oct 2, 2025, 3:24 AM | ||
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 59926371Klarna / Afterpay split issue | Sep 2, 2025, 11:49 PM | ||
| 4/11 | Service has gotten noticeably worse over the last year. | 17397162Influencer code not working | Aug 1, 2025, 7:08 AM | ||
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 39047081App login problem | Jun 4, 2025, 8:45 AM |