George Nader
Pinecrest Wellness·beth9@pinecrestwellness.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 14459245 | Gift card balance question | Solved | Urgent | Pinecrest Wellness | shippingvipfragrance | 2h | ●Responded | 7/11 | — | — | May 20, 2026 | - | |||
| 22022350 | Cancel subscription / Auto-replenish | Solved | High | Pinecrest Wellness | shade-matchdamaged | 13h | ●Responded | 5/5 | — | — | May 4, 2026 | - | |||
| 26159078 | Store experience feedback | Solved | Low | Pinecrest Wellness | gift-card | 6h | ⊘Not fired | — | — | — | Apr 30, 2026 | - | |||
| 61066069 | Pro discount enrollment | Solved | High | Pinecrest Wellness | shippingsamplesloyalty | 3h | ○Sent, no reply | — | — | — | Apr 27, 2026 | - | |||
| 75617290 | Insider tier issue | Solved | Normal | Pinecrest Wellness | returnssamples | 6h | ○Sent, no reply | — | — | — | Apr 22, 2026 | - | |||
| 56725476 | Address change after shipping | Pending | Normal | Pinecrest Wellness | bopisshade-matchgift-card | - | —Skipped | — | — | — | Apr 10, 2026 | - | |||
| 53376563 | Klarna / Afterpay split issue | Solved | Low | Pinecrest Wellness | Social | shade-matchapp | 20h | ⊘Not fired | — | — | — | Apr 10, 2026 | - | ||
| 47896898 | Birthday gift not received | Solved | Low | Pinecrest Wellness | Phone | appbopisreturns | 17h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - | ||
| 05061125 | BOPIS order cancelled at store | Solved | Normal | Pinecrest Wellness | Chat | loyaltyrefundinfluencer | 4h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - | ||
| 47973879 | Loyalty points not posting | Closed | Low | Pinecrest Wellness | — | 1d 21h | ○Sent, no reply | — | — | — | Mar 9, 2026 | Mar 14, 2026 | |||
| 44412936 | Lost package follow-up | Solved | Low | Pinecrest Wellness | Chat | gift-cardshade-match | 1d 1h | ○Sent, no reply | — | — | — | Feb 10, 2026 | - | ||
| 24558147 | Pro discount enrollment | Pending | Normal | Pinecrest Wellness | refundapp | - | —Skipped | — | — | — | Jan 31, 2026 | - | |||
| 01288091 | Allergic reaction concern | Closed | Normal | Pinecrest Wellness | wholesaleappfragrance | 1d 12h | ○Sent, no reply | — | — | — | Jan 29, 2026 | Feb 4, 2026 | |||
| 97918747 | Pro discount enrollment | Open | Normal | Pinecrest Wellness | wholesaleappgift-card | - | —Skipped | — | — | — | Jan 10, 2026 | - | |||
| 97740577 | Store experience feedback | Closed | High | Pinecrest Wellness | influencer | 6d 13h | ○Sent, no reply | — | — | — | Jan 7, 2026 | Jan 16, 2026 | |||
| 28555869 | Shipping cost question | Closed | Normal | Pinecrest Wellness | wholesale | 1d 11h | ●Responded | 3/5 | — | — | Jan 6, 2026 | Jan 14, 2026 | |||
| 20130334 | Allergic reaction concern | Closed | Normal | Pinecrest Wellness | shippingrefund | 11h | ○Sent, no reply | — | — | — | Dec 2, 2025 | Dec 5, 2025 | |||
| 59324168 | Shipping cost question | Open | Normal | Pinecrest Wellness | Social | samplesvip | - | —Skipped | — | — | — | Nov 28, 2025 | - | ||
| 35006117 | Foundation match help | Solved | High | Pinecrest Wellness | shipping | 20h | ○Sent, no reply | — | — | — | Nov 22, 2025 | - | |||
| 34231796 | BOPIS order cancelled at store | Solved | Urgent | Pinecrest Wellness | returnsdamaged | 5h | ●Responded | 10/11 | — | — | Nov 14, 2025 | - | |||
| 01428425 | Store experience feedback | Closed | Normal | Pinecrest Wellness | influencer | 6h | ○Sent, no reply | — | — | — | Nov 11, 2025 | Nov 17, 2025 | |||
| 42163950 | App crashes at checkout | Closed | Low | Pinecrest Wellness | influencersamples | 3h | ⊘Not fired | — | — | — | Nov 10, 2025 | Nov 16, 2025 | |||
| 77757285 | Gift card balance question | Solved | Normal | Pinecrest Wellness | Chat | shade-match | 6h | ⊘Not fired | — | — | — | Oct 28, 2025 | - | ||
| 30352996 | Wholesale order question | Closed | High | Pinecrest Wellness | loyaltydamagedreturns | 23h | ○Sent, no reply | — | — | — | Oct 28, 2025 | Nov 3, 2025 | |||
| 86427172 | Order arrived damaged | Solved | Normal | Pinecrest Wellness | Chat | — | 15h | ○Sent, no reply | — | — | — | Oct 18, 2025 | - | ||
| 17905890 | Cancel order request | Solved | Normal | Pinecrest Wellness | loyaltysamples | 1h | ○Sent, no reply | — | — | — | Oct 2, 2025 | - | |||
| 17356566 | Store experience feedback | Closed | Normal | Pinecrest Wellness | — | 1h | ●Responded | 4/5 | — | — | Oct 1, 2025 | Oct 6, 2025 | |||
| 58043761 | Gift card balance question | Solved | Normal | Pinecrest Wellness | loyalty | 2h | ●Responded | 4/5 | — | — | Oct 1, 2025 | - | |||
| 79422875 | Wholesale order question | Closed | Normal | Pinecrest Wellness | Social | — | 1d 22h | ⊘Not fired | — | — | — | Oct 1, 2025 | Oct 8, 2025 | ||
| 59926371 | Klarna / Afterpay split issue | Solved | Normal | Pinecrest Wellness | shipping | 3h | ●Responded | 5/5 | — | — | Sep 2, 2025 | - | |||
| 17397162 | Influencer code not working | Solved | High | Pinecrest Wellness | Chat | wholesale | 11h | ●Responded | 4/11 | — | — | Jul 30, 2025 | - | ||
| 21118599 | Discount code not working | Closed | Low | Pinecrest Wellness | Chat | shade-matchinfluencer | 1h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 7, 2025 | ||
| 63311661 | Cancel subscription / Auto-replenish | Solved | Normal | Pinecrest Wellness | influencerrefund | 6h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - | |||
| 81696454 | BOPIS pickup not ready | Solved | Normal | Pinecrest Wellness | Chat | — | 5h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - | ||
| 85168970 | Cancel subscription / Auto-replenish | Solved | Normal | Pinecrest Wellness | Chat | appbopissamples | 6h | ○Sent, no reply | — | — | — | Jun 24, 2025 | - | ||
| 47497187 | App crashes at checkout | Closed | Normal | Pinecrest Wellness | gift-carddamagedinfluencer | 3h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 25, 2025 | |||
| 39047081 | App login problem | Closed | Low | Pinecrest Wellness | Phone | — | 6h | ●Responded | 4/5 | — | — | Jun 3, 2025 | Jun 5, 2025 | ||
| 25574820 | Shipping cost question | Closed | Normal | Pinecrest Wellness | Chat | — | 6h | ○Sent, no reply | — | — | — | Jun 2, 2025 | Jun 4, 2025 |