HomeInbox
CustomersGeorge Nader

George Nader

Pinecrest Wellness·beth9@pinecrestwellness.com
Tickets38Responses9
Showing 1 - 38 of 38
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
14459245Gift card balance questionSolvedUrgentGeorge NaderPinecrest WellnessEula McKenzieEmail
shippingvipfragrance
2h●Responded7/11——May 20, 2026-
22022350Cancel subscription / Auto-replenishSolvedHighGeorge NaderPinecrest WellnessLeonard Waters-HowellEmail
shade-matchdamaged
13h●Responded5/5——May 4, 2026-
26159078Store experience feedbackSolvedLowGeorge NaderPinecrest WellnessVilma GusikowskiEmail
gift-card
6h⊘Not fired———Apr 30, 2026-
61066069Pro discount enrollmentSolvedHighGeorge NaderPinecrest WellnessLily RaynorEmail
shippingsamplesloyalty
3h○Sent, no reply———Apr 27, 2026-
75617290Insider tier issueSolvedNormalGeorge NaderPinecrest WellnessFaith HilllEmail
returnssamples
6h○Sent, no reply———Apr 22, 2026-
56725476Address change after shippingPendingNormalGeorge NaderPinecrest WellnessTommy KuvalisEmail
bopisshade-matchgift-card
-—Skipped———Apr 10, 2026-
53376563Klarna / Afterpay split issueSolvedLowGeorge NaderPinecrest WellnessJacklyn DareSocial
shade-matchapp
20h⊘Not fired———Apr 10, 2026-
47896898Birthday gift not receivedSolvedLowGeorge NaderPinecrest WellnessLily RaynorPhone
appbopisreturns
17h○Sent, no reply———Mar 24, 2026-
05061125BOPIS order cancelled at storeSolvedNormalGeorge NaderPinecrest WellnessIgnatius CummerataChat
loyaltyrefundinfluencer
4h○Sent, no reply———Mar 24, 2026-
47973879Loyalty points not postingClosedLowGeorge NaderPinecrest WellnessTommy KuvalisEmail—1d 21h○Sent, no reply———Mar 9, 2026Mar 14, 2026
44412936Lost package follow-upSolvedLowGeorge NaderPinecrest WellnessKatrina JohnsChat
gift-cardshade-match
1d 1h○Sent, no reply———Feb 10, 2026-
24558147Pro discount enrollmentPendingNormalGeorge NaderPinecrest WellnessJacklyn DareEmail
refundapp
-—Skipped———Jan 31, 2026-
01288091Allergic reaction concernClosedNormalGeorge NaderPinecrest WellnessDarryl JacobiEmail
wholesaleappfragrance
1d 12h○Sent, no reply———Jan 29, 2026Feb 4, 2026
97918747Pro discount enrollmentOpenNormalGeorge NaderPinecrest WellnessChaz RennerEmail
wholesaleappgift-card
-—Skipped———Jan 10, 2026-
97740577Store experience feedbackClosedHighGeorge NaderPinecrest WellnessChaz RennerEmail
influencer
6d 13h○Sent, no reply———Jan 7, 2026Jan 16, 2026
28555869Shipping cost questionClosedNormalGeorge NaderPinecrest WellnessOscar O'HaraEmail
wholesale
1d 11h●Responded3/5——Jan 6, 2026Jan 14, 2026
20130334Allergic reaction concernClosedNormalGeorge NaderPinecrest WellnessIgnatius CummerataEmail
shippingrefund
11h○Sent, no reply———Dec 2, 2025Dec 5, 2025
59324168Shipping cost questionOpenNormalGeorge NaderPinecrest WellnessTommy KuvalisSocial
samplesvip
-—Skipped———Nov 28, 2025-
35006117Foundation match helpSolvedHighGeorge NaderPinecrest WellnessMr. Cade SengerEmail
shipping
20h○Sent, no reply———Nov 22, 2025-
34231796BOPIS order cancelled at storeSolvedUrgentGeorge NaderPinecrest WellnessKatrina JohnsEmail
returnsdamaged
5h●Responded10/11——Nov 14, 2025-
01428425Store experience feedbackClosedNormalGeorge NaderPinecrest WellnessMiss Amber Hintz Sr.Email
influencer
6h○Sent, no reply———Nov 11, 2025Nov 17, 2025
42163950App crashes at checkoutClosedLowGeorge NaderPinecrest WellnessKip Schroeder IVEmail
influencersamples
3h⊘Not fired———Nov 10, 2025Nov 16, 2025
77757285Gift card balance questionSolvedNormalGeorge NaderPinecrest WellnessMr. Lonie HudsonChat
shade-match
6h⊘Not fired———Oct 28, 2025-
30352996Wholesale order questionClosedHighGeorge NaderPinecrest WellnessSteve O'ConnerEmail
loyaltydamagedreturns
23h○Sent, no reply———Oct 28, 2025Nov 3, 2025
86427172Order arrived damagedSolvedNormalGeorge NaderPinecrest WellnessDarryl JacobiChat—15h○Sent, no reply———Oct 18, 2025-
17905890Cancel order requestSolvedNormalGeorge NaderPinecrest WellnessDarryl JacobiEmail
loyaltysamples
1h○Sent, no reply———Oct 2, 2025-
17356566Store experience feedbackClosedNormalGeorge NaderPinecrest WellnessGarth DooleyEmail—1h●Responded4/5——Oct 1, 2025Oct 6, 2025
58043761Gift card balance questionSolvedNormalGeorge NaderPinecrest WellnessLily RaynorEmail
loyalty
2h●Responded4/5——Oct 1, 2025-
79422875Wholesale order questionClosedNormalGeorge NaderPinecrest WellnessOscar O'HaraSocial—1d 22h⊘Not fired———Oct 1, 2025Oct 8, 2025
59926371Klarna / Afterpay split issueSolvedNormalGeorge NaderPinecrest WellnessJulie HodkiewiczEmail
shipping
3h●Responded5/5——Sep 2, 2025-
17397162Influencer code not workingSolvedHighGeorge NaderPinecrest WellnessOscar O'HaraChat
wholesale
11h●Responded4/11——Jul 30, 2025-
21118599Discount code not workingClosedLowGeorge NaderPinecrest WellnessMiss Amber Hintz Sr.Chat
shade-matchinfluencer
1h○Sent, no reply———Jul 4, 2025Jul 7, 2025
63311661Cancel subscription / Auto-replenishSolvedNormalGeorge NaderPinecrest WellnessVilma GusikowskiEmail
influencerrefund
6h○Sent, no reply———Jul 3, 2025-
81696454BOPIS pickup not readySolvedNormalGeorge NaderPinecrest WellnessGarth DooleyChat—5h○Sent, no reply———Jun 25, 2025-
85168970Cancel subscription / Auto-replenishSolvedNormalGeorge NaderPinecrest WellnessOscar O'HaraChat
appbopissamples
6h○Sent, no reply———Jun 24, 2025-
47497187App crashes at checkoutClosedNormalGeorge NaderPinecrest WellnessMr. Cade SengerEmail
gift-carddamagedinfluencer
3h○Sent, no reply———Jun 20, 2025Jun 25, 2025
39047081App login problemClosedLowGeorge NaderPinecrest WellnessMiss Amber Hintz Sr.Phone—6h●Responded4/5——Jun 3, 2025Jun 5, 2025
25574820Shipping cost questionClosedNormalGeorge NaderPinecrest WellnessTommy KuvalisChat—6h○Sent, no reply———Jun 2, 2025Jun 4, 2025
Page 1 of 1

Properties

Customer
Name
George Nader
Email
beth9@pinecrestwellness.com
Loyalty tier
Gold
Company
Pinecrest Wellness
Skin type
combination
Loyalty points
1,480
Lifetime spend
—
Last purchase
May 23, 2026
Skin tone
light-medium
Foundation shade
60W
Skin concerns
dark-circles, uneven-texture, dullness
Allergies / restrictions
latex-allergy, sulfate-free
Favorite brands
Olaplex, Tatcha
YTD spend
—
App installed
Yes
App last opened
May 4, 2026
Email subscribed
Yes
Marketing segment
—
Last purchase amount
62
Total orders
7
Preferred category
fragrance
Tickets
Tickets
38
Last seen
May 20, 2026
Responses
Avg rating
5.11