Liam McKenzie
nick88@gmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | Three separate tickets for one missing-items issue. Painful. | 55055732Question about product ingredients | Liam McKenzie |  Eula McKenzie | May 24, 2026, 9:57 PM |
| 10/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 71353446Shipping cost question | Liam McKenzie |  Mr. Lonie Hudson | Apr 27, 2026, 7:43 PM |
| 2/5 | Two-week back-and-forth for a refund that should have been one click. | 79332183Store experience feedback | Liam McKenzie |  Leonard Waters-Howell | Apr 18, 2026, 9:38 AM |
| 7/11 | It works. Wouldn't go out of my way to recommend it. | 55288947Insider tier issue | Liam McKenzie |  Darryl Jacobi | Feb 15, 2026, 2:26 AM |
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 79019861Store experience feedback | Liam McKenzie |  Ignatius Cummerata | Jan 21, 2026, 5:11 PM |
| 3/5 | Average first experience. App is okay. | 40182572Gift card balance question | Liam McKenzie |  Mr. Eliza Gerhold IV | Dec 29, 2025, 1:56 PM |
| 5/5 | Gift receipt issued instantly. No follow-up needed. | 83923461Klarna / Afterpay split issue | Liam McKenzie |  Amely Pacocha | Dec 26, 2025, 7:42 PM |
| 4/5 | Solved my return, just needed a couple of follow-ups to get there. | 46958720Question about product ingredients | Liam McKenzie |  Mr. Skyla Trantow | Nov 17, 2025, 6:51 AM |
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 90329851Gift card balance question | Liam McKenzie |  Julie Hodkiewicz | Oct 10, 2025, 8:40 PM |