Josephine Morissette
dorothy89@gmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Good service. Wish I'd been told upfront that my shade was on backorder. | 06995596Allergic reaction concern | Josephine Morissette |  Ignatius Cummerata | Apr 30, 2026, 11:16 AM |
| 3/5 | Mid. Got the refund eventually but it took 10 days instead of the 3 they promised. | 64575823Restock alert for backorder | Josephine Morissette |  Dr. Mandy McLaughlin | Mar 18, 2026, 5:44 AM |
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 16728959Influencer code not working | Josephine Morissette |  Jacklyn Dare | Feb 21, 2026, 9:44 AM |
| 5/5 | Did everything from my phone in the elevator. So easy. | 59369785Address change after shipping | Josephine Morissette |  Darryl Jacobi | Dec 26, 2025, 5:32 PM |
| 9/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 02728189Return after 30-day window | Josephine Morissette |  Faith Hilll | Dec 25, 2025, 6:21 AM |
| 4/5 | Solved my return, just needed a couple of follow-ups to get there. | 29359552Store experience feedback | Josephine Morissette |  Julie Hodkiewicz | Dec 13, 2025, 6:16 AM |
| 3/5 | Fine. The welcome bundle was less premium than I expected. | 48292517Lost package follow-up | Josephine Morissette | Dr. Mandy McLaughlin | Dec 7, 2025, 2:19 PM |
| 3/5 | Solved the problem after I had to repeat my issue twice. | 26298007Loyalty points not posting | Josephine Morissette | Jacklyn Dare | Oct 21, 2025, 11:09 AM |
| 4/5 | Resolved the issue. Wish the agent had offered a discount on the next order given the hassle. | 19938272Restock alert for backorder | Josephine Morissette |  Lily Raynor | Oct 14, 2025, 9:44 PM |
| 2/5 | Welcome email had broken links. | 93543197Where is my order? | Josephine Morissette | Jacklyn Dare | Sep 24, 2025, 9:58 PM |
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 62532916Loyalty points not posting | Josephine Morissette |  Yazmin Jast | Sep 9, 2025, 9:42 PM |