Josephine Morissette
dorothy89@gmail.com
Showing 1 - 49 of 49
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 93056590 | Refund not received | Solved | Normal | Josephine Morissette | — |  Garth Dooley | — | 6h | ○Sent, no reply | — | — | — | May 8, 2026 | - | |
| 82197296 | Store experience feedback | Solved | Normal | Josephine Morissette | — |  Leonard Waters-Howell | wholesaleinfluencer | 1d 18h | ○Sent, no reply | — | — | — | May 5, 2026 | - | |
| 67380146 | Wrong shade sent | Solved | Normal | Josephine Morissette | — |  Darryl Jacobi | Social | — | 2d 14h | ⊘Not fired | — | — | — | May 1, 2026 | - |
| 57643581 | Wholesale order question | Pending | Normal | Josephine Morissette | — |  Oscar O'Hara | Chat | shade-match | - | —Skipped | — | — | — | Apr 30, 2026 | - |
| 06995596 | Allergic reaction concern | Closed | Urgent | Josephine Morissette | — |  Ignatius Cummerata | — | 2h | ●Responded | 4/5 | — | — | Apr 28, 2026 | May 5, 2026 | |
| 88257339 | Foundation match help | Solved | Low | Josephine Morissette | — |  Yazmin Jast | Chat | samples | 3h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - |
| 60487801 | Discount code not working | Solved | Low | Josephine Morissette | — |  Faith Hilll | Phone | — | 4h | ⊘Not fired | — | — | — | Apr 23, 2026 | - |
| 85238778 | Pro discount enrollment | Solved | Normal | Josephine Morissette | — |  Kip Schroeder IV | — | 5h | ⊘Not fired | — | — | — | Apr 23, 2026 | - | |
| 38972900 | Address change after shipping | Solved | Normal | Josephine Morissette | — | Kip Schroeder IV | refundapployalty | 2d 8h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - | |
| 08406898 | App crashes at checkout | Solved | Normal | Josephine Morissette | — |  Mr. Cade Senger | Chat | — | 3h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - |
| 64575823 | Restock alert for backorder | Solved | High | Josephine Morissette | — |  Dr. Mandy McLaughlin | Phone | — | 1d 14h | ●Responded | 3/5 | — | — | Mar 15, 2026 | - |
| 24227639 | Wholesale order question | Solved | Normal | Josephine Morissette | — | Ignatius Cummerata | damaged | 8h | ○Sent, no reply | — | — | — | Mar 10, 2026 | - | |
| 16728959 | Influencer code not working | Solved | Low | Josephine Morissette | — |  Jacklyn Dare | — | 3h | ●Responded | 10/11 | — | — | Feb 19, 2026 | - | |
| 87101744 | Discount code not working | Solved | Normal | Josephine Morissette | — |  Tommy Kuvalis | Chat | — | 13h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - |
| 03384556 | BOPIS order cancelled at store | Solved | Normal | Josephine Morissette | — |  Kaela Friesen | Phone | vip | 3h | ○Sent, no reply | — | — | — | Jan 20, 2026 | - |
| 09857017 | Question about product ingredients | Closed | Low | Josephine Morissette | — | Darryl Jacobi | Chat | — | 5h | ⊘Not fired | — | — | — | Jan 16, 2026 | Jan 18, 2026 |
| 38393101 | Missing items in shipment | Solved | Low | Josephine Morissette | — | Darryl Jacobi | Chat | refundfragrance | 1d 7h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - |
| 99777151 | Discount code not working | Solved | Normal | Josephine Morissette | — | Kip Schroeder IV | Phone | — | 8h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - |
| 59369785 | Address change after shipping | Closed | Low | Josephine Morissette | — | Darryl Jacobi | Chat | shade-match | 13h | ●Responded | 5/5 | — | — | Dec 25, 2025 | Dec 27, 2025 |
| 02728189 | Return after 30-day window | Closed | High | Josephine Morissette | — | Faith Hilll | wholesalereturnsfragrance | 1d 17h | ●Responded | 9/11 | — | — | Dec 21, 2025 | Dec 27, 2025 | |
| 62299797 | Influencer code not working | Solved | Normal | Josephine Morissette | — | Kaela Friesen | Social | shade-matchgift-cardwholesale | 6h | ⊘Not fired | — | — | — | Dec 12, 2025 | - |
| 29359552 | Store experience feedback | Closed | Normal | Josephine Morissette | — |  Julie Hodkiewicz | samplesgift-cardshade-match | 5h | ●Responded | 4/5 | — | — | Dec 11, 2025 | Dec 12, 2025 | |
| 85170862 | Missing items in shipment | Solved | Low | Josephine Morissette | — |  Mr. Skyla Trantow | — | 17h | ○Sent, no reply | — | — | — | Dec 9, 2025 | - | |
| 48292517 | Lost package follow-up | Solved | High | Josephine Morissette | — | Dr. Mandy McLaughlin | bopisloyalty | 1d | ●Responded | 3/5 | — | — | Dec 4, 2025 | - | |
| 34053213 | Item authenticity concern | Solved | Normal | Josephine Morissette | — | Garth Dooley | shipping | 18h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - | |
| 41040365 | Missing items in shipment | Pending | Normal | Josephine Morissette | — |  Lily Raynor | bopisviployalty | - | —Skipped | — | — | — | Nov 6, 2025 | - | |
| 60018340 | Price match request | Solved | Normal | Josephine Morissette | — | Dr. Mandy McLaughlin | Social | refund | 1d 12h | ⊘Not fired | — | — | — | Oct 23, 2025 | - |
| 26298007 | Loyalty points not posting | Solved | High | Josephine Morissette | — | Jacklyn Dare | Phone | vip | 2d 10h | ●Responded | 3/5 | — | — | Oct 17, 2025 | - |
| 19938272 | Restock alert for backorder | Solved | Normal | Josephine Morissette | — | Lily Raynor | Chat | gift-cardshippingshade-match | 1h | ●Responded | 4/5 | — | — | Oct 14, 2025 | - |
| 49862872 | Address change after shipping | Solved | Normal | Josephine Morissette | — |  Mr. Eliza Gerhold IV | influencerloyalty | 6h | ○Sent, no reply | — | — | — | Oct 6, 2025 | - | |
| 49569623 | Store experience feedback | Solved | Low | Josephine Morissette | — |  Amely Pacocha | — | 15h | ○Sent, no reply | — | — | — | Oct 5, 2025 | - | |
| 50308670 | Order arrived damaged | Solved | Normal | Josephine Morissette | — | Oscar O'Hara | Chat | viprefund | 19h | ○Sent, no reply | — | — | — | Oct 1, 2025 | - |
| 93543197 | Where is my order? | Closed | Normal | Josephine Morissette | — | Jacklyn Dare | gift-cardsamplesshipping | 23h | ●Responded | 2/5 | — | — | Sep 22, 2025 | Sep 26, 2025 | |
| 78348237 | Influencer code not working | Solved | Normal | Josephine Morissette | — | Dr. Mandy McLaughlin | appshade-matchshipping | 5h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - | |
| 97694081 | Order arrived damaged | Pending | Normal | Josephine Morissette | — | Ignatius Cummerata | — | - | —Skipped | — | — | — | Sep 19, 2025 | - | |
| 62532916 | Loyalty points not posting | Closed | Low | Josephine Morissette | — | Yazmin Jast | shade-matchreturnsvip | 3h | ●Responded | 5/5 | — | — | Sep 8, 2025 | Sep 14, 2025 | |
| 39134193 | Influencer code not working | Solved | Normal | Josephine Morissette | — | Oscar O'Hara | Chat | returnsrefund | 2d 1h | ○Sent, no reply | — | — | — | Sep 2, 2025 | - |
| 07821509 | Store experience feedback | Open | Normal | Josephine Morissette | — | Leonard Waters-Howell | Chat | shade-matchreturnsfragrance | - | —Skipped | — | — | — | Aug 15, 2025 | - |
| 02225226 | Foundation match help | Closed | High | Josephine Morissette | — | Lily Raynor | loyaltywholesale | 2d 20h | ⊘Not fired | — | — | — | Aug 1, 2025 | Aug 7, 2025 | |
| 84110161 | BOPIS pickup not ready | Solved | Low | Josephine Morissette | — | Faith Hilll | refund | 18h | ○Sent, no reply | — | — | — | Jul 26, 2025 | - | |
| 18002962 | Store experience feedback | Solved | Normal | Josephine Morissette | — | Tommy Kuvalis | wholesale | 2h | ○Sent, no reply | — | — | — | Jun 30, 2025 | - | |
| 21601285 | Klarna / Afterpay split issue | Solved | Normal | Josephine Morissette | — | Mr. Cade Senger | — | 19h | ○Sent, no reply | — | — | — | Jun 28, 2025 | - | |
| 69471583 | App login problem | Closed | Low | Josephine Morissette | — | Mr. Skyla Trantow | bopisfragranceapp | 6h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 26, 2025 | |
| 79499805 | Where is my order? | Pending | Normal | Josephine Morissette | — | Darryl Jacobi | Chat | wholesalerefund | - | —Skipped | — | — | — | Jun 10, 2025 | - |
| 14685534 | Missing items in shipment | Solved | Normal | Josephine Morissette | — |  Katrina Johns | Chat | — | 6d 3h | ○Sent, no reply | — | — | — | Jun 9, 2025 | - |
| 25174059 | Question about product ingredients | Solved | Normal | Josephine Morissette | — | Yazmin Jast | — | 2h | ○Sent, no reply | — | — | — | Jun 7, 2025 | - | |
| 92008098 | Wrong shade sent | Closed | Normal | Josephine Morissette | — |  Vilma Gusikowski | — | 12h | ⊘Not fired | — | — | — | Jun 5, 2025 | Jun 9, 2025 | |
| 66976328 | Price match request | Open | Normal | Josephine Morissette | — | Julie Hodkiewicz | damagedinfluencerreturns | - | —Skipped | — | — | — | May 30, 2025 | - | |
| 75164141 | Price match request | Solved | Normal | Josephine Morissette | — | Mr. Eliza Gerhold IV | gift-cardwholesalevip | 6h | ○Sent, no reply | — | — | — | May 28, 2025 | - |