Ann Torphy
shyann44@hotmail.com
Showing 1 - 18 of 18
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 88717363Foundation match help | Ann Torphy |  Tommy Kuvalis | May 1, 2026, 6:06 AM |
| 10/11 | Already referred three friends. They all love it too. | 36164199Order arrived damaged | Ann Torphy |  Garth Dooley | Apr 22, 2026, 12:16 PM |
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 77930402Discount code not working | Ann Torphy |  Amely Pacocha | Mar 30, 2026, 9:54 AM |
| 9/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 56419938Birthday gift not received | Ann Torphy |  Mr. Cade Senger | Feb 24, 2026, 8:45 AM |
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 74267032Shipping cost question | Ann Torphy |  Steve O'Conner | Feb 13, 2026, 11:34 AM |
| 10/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 54203852BOPIS order cancelled at store | Ann Torphy |  Jacklyn Dare | Feb 12, 2026, 4:34 AM |
| 1/5 | Charged me twice and the agent said it would take 14 business days to refund. Outrageous. | 86397916Loyalty points not posting | Ann Torphy | Jacklyn Dare | Jan 16, 2026, 1:01 AM |
| 10/11 | The selection, the service, the app — all top tier. | 41645908Klarna / Afterpay split issue | Ann Torphy |  Katrina Johns | Jan 10, 2026, 2:57 AM |
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 68724438Shipping cost question | Ann Torphy |  Ignatius Cummerata | Oct 19, 2025, 8:38 PM |
| 10/11 | Love everything about it. The Insider program is genuinely valuable. | 67376543Question about product ingredients | Ann Torphy | Jacklyn Dare | Oct 14, 2025, 2:04 PM |
| 4/5 | Resolved the issue. Wish the agent had offered a discount on the next order given the hassle. | 99527338Where is my order? | Ann Torphy |  Vilma Gusikowski | Jul 19, 2025, 4:20 AM |
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 42258020Discount code not working | Ann Torphy |  Darryl Jacobi | Jun 29, 2025, 6:40 PM |
| 4/5 | Resolved the issue. Wish the agent had offered a discount on the next order given the hassle. | 66131687Influencer code not working | Ann Torphy |  Miss Amber Hintz Sr. | Jun 28, 2025, 4:47 AM |
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 84850193Wholesale order question | Ann Torphy |  Mr. Eliza Gerhold IV | Jun 13, 2025, 5:50 AM |
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 19819772Wholesale order question | Ann Torphy |  Julie Hodkiewicz | Jun 11, 2025, 8:42 PM |
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 81226807Where is my order? | Ann Torphy | Darryl Jacobi | May 31, 2025, 1:51 AM |
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 91094112Insider tier issue | Ann Torphy |  Leonard Waters-Howell | May 28, 2025, 1:47 AM |
| 5/5 | Loved the quiz, loved the recommendations, loved the gift. | 34232561Store experience feedback | Ann Torphy | Katrina Johns | May 24, 2025, 4:17 PM |