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CustomersCaleb Cronin

Caleb Cronin

mildred12@hotmail.com
Tickets54Responses12
Showing 1 - 12 of 12
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Got my Insider perks set up in under a minute.69995433Lost package follow-upCaleb CroninYazmin JastMay 8, 2026, 4:05 AM
1/11Stock-outs are constant. Recommending Bloom feels risky now.97123033Order arrived damagedCaleb CroninFaith HilllApr 26, 2026, 9:05 AM
10/11The Elite tier perks are worth every dollar of lifetime spend.95381033Item authenticity concernCaleb CroninMr. Skyla TrantowApr 18, 2026, 7:30 PM
9/11Bloom understands what a beauty customer actually wants.22907274Pro discount enrollmentCaleb CroninEula McKenzieMar 4, 2026, 10:15 AM
5/5Returned three items from one order with one label. Brilliant.94347304Where is my order?Caleb CroninYazmin JastDec 14, 2025, 9:47 PM
5/5Lightning fast response, fixed my Insider points balance in one message.97362241App crashes at checkoutCaleb CroninKip Schroeder IVSep 3, 2025, 11:51 PM
1/11Had a terrible refund experience. Would steer friends elsewhere.72582391Return after 30-day windowCaleb CroninMr. Skyla TrantowAug 5, 2025, 3:20 AM
5/5Resolved the discount code issue and added bonus points for the trouble. 10/10.75857165Wrong shade sentCaleb CroninDarryl JacobiAug 3, 2025, 8:34 AM
1/5The agent argued with me over a clearly broken seal on the product.28228857Return after 30-day windowCaleb CroninMr. Skyla TrantowJul 18, 2025, 7:33 PM
3/5It worked. Nothing special, nothing bad.39087116Allergic reaction concernCaleb CroninLily RaynorJul 11, 2025, 5:20 AM
3/5Multiple screens, multiple agents. Could have been a one-click thing.11594801Klarna / Afterpay split issueCaleb CroninMr. Lonie HudsonJun 27, 2025, 2:19 PM
5/5Quick refund, clear communication, and they upgraded my shipping for the next order.05665798Cancel subscription / Auto-replenishCaleb CroninLily RaynorJun 8, 2025, 12:52 AM
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Properties

Customer
Name
Caleb Cronin
Email
mildred12@hotmail.com
Loyalty tier
Gold
Company
—
Skin type
oily
Loyalty points
13,870
Lifetime spend
380
Last purchase
May 14, 2026
Skin tone
rich
Foundation shade
45C
Skin concerns
redness, hyperpigmentation, sensitivity
Allergies / restrictions
latex-allergy, fragrance-free
Favorite brands
Dior, Le Labo, Maison Margiela
YTD spend
3,921
App installed
—
App last opened
—
Email subscribed
Yes
Marketing segment
active
Last purchase amount
—
Total orders
—
Preferred category
skincare
Tickets
Tickets
54
Last seen
May 6, 2026
Responses
Avg rating
4.42