Caleb Cronin
mildred12@hotmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 69995433 | Lost package follow-up | Solved | Normal | Caleb Cronin | — |  Yazmin Jast | — | 1h | ●Responded | 5/5 | — | — | May 6, 2026 | - | |
| 88639331 | Discount code not working | Closed | Low | Caleb Cronin | — |  Lily Raynor | damagedloyaltybopis | 3h | ○Sent, no reply | — | — | — | May 2, 2026 | May 4, 2026 | |
| 44688440 | Missing samples in order | Closed | Normal | Caleb Cronin | — |  Chaz Renner | Chat | returnsgift-cardshade-match | 1d 10h | ○Sent, no reply | — | — | — | Apr 28, 2026 | May 6, 2026 |
| 19549006 | Item authenticity concern | Open | Low | Caleb Cronin | — |  Darryl Jacobi | bopisreturns | - | —Skipped | — | — | — | Apr 27, 2026 | - | |
| 04387052 | Return after 30-day window | Solved | High | Caleb Cronin | — |  Dr. Mandy McLaughlin | fragranceshade-match | 6h | ○Sent, no reply | — | — | — | Apr 25, 2026 | - | |
| 97123033 | Order arrived damaged | Solved | High | Caleb Cronin | — |  Faith Hilll | Chat | refund | 20h | ●Responded | 1/11 | — | — | Apr 24, 2026 | - |
| 95381033 | Item authenticity concern | Closed | Normal | Caleb Cronin | — |  Mr. Skyla Trantow | Chat | shade-match | 2h | ●Responded | 10/11 | — | — | Apr 17, 2026 | Apr 22, 2026 |
| 46459084 | Wrong shade sent | Closed | Normal | Caleb Cronin | — |  Ignatius Cummerata | Chat | influencerwholesaleshade-match | 1d | ○Sent, no reply | — | — | — | Apr 15, 2026 | Apr 23, 2026 |
| 39541699 | App crashes at checkout | Solved | High | Caleb Cronin | — |  Jacklyn Dare | Chat | fragrancewholesaleshade-match | 1d 5h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - |
| 94989333 | Store experience feedback | Pending | Normal | Caleb Cronin | — | Dr. Mandy McLaughlin | — | - | —Skipped | — | — | — | Mar 9, 2026 | - | |
| 78299481 | Cancel order request | Open | Low | Caleb Cronin | — |  Tommy Kuvalis | Chat | — | - | —Skipped | — | — | — | Mar 4, 2026 | - |
| 28272378 | Lost package follow-up | Solved | High | Caleb Cronin | — |  Kip Schroeder IV | damaged | 14h | ○Sent, no reply | — | — | — | Mar 2, 2026 | - | |
| 22907274 | Pro discount enrollment | Closed | Low | Caleb Cronin | — |  Eula McKenzie | Phone | loyaltyfragrancerefund | 3h | ●Responded | 9/11 | — | — | Mar 2, 2026 | Mar 3, 2026 |
| 84444075 | Lost package follow-up | Solved | Normal | Caleb Cronin | — |  Leonard Waters-Howell | Social | gift-cardrefundapp | 1h | ⊘Not fired | — | — | — | Feb 24, 2026 | - |
| 07886894 | Order arrived damaged | Solved | Normal | Caleb Cronin | — |  Miss Amber Hintz Sr. | Chat | — | 4h | ○Sent, no reply | — | — | — | Feb 24, 2026 | - |
| 50458207 | BOPIS order cancelled at store | Solved | Normal | Caleb Cronin | — |  Kaela Friesen | vipdamagedshade-match | 8d 15h | ⊘Not fired | — | — | — | Feb 22, 2026 | - | |
| 26219646 | Price match request | Pending | High | Caleb Cronin | — |  Vilma Gusikowski | Chat | returnsgift-card | - | —Skipped | — | — | — | Jan 26, 2026 | - |
| 42777016 | Missing samples in order | Open | Normal | Caleb Cronin | — |  Steve O'Conner | Chat | refundinfluencerwholesale | - | —Skipped | — | — | — | Jan 25, 2026 | - |
| 90276966 | Lost package follow-up | Solved | Normal | Caleb Cronin | — | Jacklyn Dare | samples | 11h | ○Sent, no reply | — | — | — | Jan 15, 2026 | - | |
| 53423524 | Loyalty points not posting | Solved | Normal | Caleb Cronin | — | Ignatius Cummerata | Chat | wholesalevipshade-match | 5h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - |
| 94347304 | Where is my order? | Closed | Low | Caleb Cronin | — | Yazmin Jast | Phone | vipbopis | 18h | ●Responded | 5/5 | — | — | Dec 12, 2025 | Dec 15, 2025 |
| 39603336 | Allergic reaction concern | Solved | High | Caleb Cronin | — | Darryl Jacobi | Chat | influencerrefundshade-match | 1h | ⊘Not fired | — | — | — | Dec 11, 2025 | - |
| 74016961 | Birthday gift not received | Solved | Normal | Caleb Cronin | — | Vilma Gusikowski | Chat | refund | 1h | ○Sent, no reply | — | — | — | Dec 3, 2025 | - |
| 89794638 | Return after 30-day window | Closed | Normal | Caleb Cronin | — |  Oscar O'Hara | — | 20h | ○Sent, no reply | — | — | — | Nov 27, 2025 | Dec 3, 2025 | |
| 36718223 | Where is my order? | Open | High | Caleb Cronin | — | Leonard Waters-Howell | Chat | samples | - | —Skipped | — | — | — | Nov 26, 2025 | - |
| 82137250 | Allergic reaction concern | Open | Low | Caleb Cronin | — | Ignatius Cummerata | — | - | —Skipped | — | — | — | Nov 14, 2025 | - | |
| 97038842 | Foundation match help | Solved | High | Caleb Cronin | — | Steve O'Conner | bopisapp | 3h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - | |
| 08450306 | Item authenticity concern | Closed | Normal | Caleb Cronin | — | Ignatius Cummerata | — | 23h | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 15, 2025 | |
| 02225236 | Missing items in shipment | Solved | Normal | Caleb Cronin | — | Lily Raynor | gift-cardreturns | 1h | ○Sent, no reply | — | — | — | Nov 4, 2025 | - | |
| 43087193 | Store experience feedback | Closed | Normal | Caleb Cronin | — | Dr. Mandy McLaughlin | — | 1h | ○Sent, no reply | — | — | — | Oct 27, 2025 | Oct 31, 2025 | |
| 95150962 | Cancel subscription / Auto-replenish | Open | Low | Caleb Cronin | — |  Mr. Cade Senger | Chat | vipbopis | - | —Skipped | — | — | — | Oct 16, 2025 | - |
| 17032692 | Return after 30-day window | Pending | Normal | Caleb Cronin | — | Chaz Renner | gift-card | - | —Skipped | — | — | — | Oct 5, 2025 | - | |
| 06153211 | App login problem | Solved | Normal | Caleb Cronin | — |  Katrina Johns | — | 22h | ○Sent, no reply | — | — | — | Oct 4, 2025 | - | |
| 73000996 | Foundation match help | Pending | Normal | Caleb Cronin | — | Yazmin Jast | damagedsamplesfragrance | - | —Skipped | — | — | — | Oct 1, 2025 | - | |
| 64694290 | Return after 30-day window | Pending | Normal | Caleb Cronin | — | Mr. Skyla Trantow | samplesfragranceshipping | - | —Skipped | — | — | — | Oct 1, 2025 | - | |
| 20097088 | Cancel subscription / Auto-replenish | Pending | Low | Caleb Cronin | — | Jacklyn Dare | Phone | — | - | —Skipped | — | — | — | Sep 29, 2025 | - |
| 47004818 | Influencer code not working | Closed | Normal | Caleb Cronin | — | Darryl Jacobi | Chat | gift-cardshippingfragrance | 14h | ○Sent, no reply | — | — | — | Sep 27, 2025 | Sep 29, 2025 |
| 32219601 | BOPIS order cancelled at store | Solved | Urgent | Caleb Cronin | — | Dr. Mandy McLaughlin | shipping | 3h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - | |
| 97812455 | Cancel order request | Pending | Normal | Caleb Cronin | — | Dr. Mandy McLaughlin | — | - | —Skipped | — | — | — | Sep 4, 2025 | - | |
| 97362241 | App crashes at checkout | Closed | Low | Caleb Cronin | — | Kip Schroeder IV | Chat | — | 5h | ●Responded | 5/5 | — | — | Sep 2, 2025 | Sep 8, 2025 |
| 41374937 | BOPIS order cancelled at store | Pending | Normal | Caleb Cronin | — |  Mr. Eliza Gerhold IV | Chat | gift-cardshipping | - | —Skipped | — | — | — | Aug 21, 2025 | - |
| 77617755 | Store experience feedback | Pending | Normal | Caleb Cronin | — | Miss Amber Hintz Sr. | Chat | — | - | —Skipped | — | — | — | Aug 10, 2025 | - |
| 08693778 | BOPIS order cancelled at store | Open | Normal | Caleb Cronin | — |  Mr. Lonie Hudson | Chat | vipbopisgift-card | - | —Skipped | — | — | — | Aug 8, 2025 | - |
| 75857165 | Wrong shade sent | Solved | Low | Caleb Cronin | — | Darryl Jacobi | gift-cardloyalty | 5h | ●Responded | 5/5 | — | — | Aug 1, 2025 | - | |
| 94462521 | Item authenticity concern | Solved | Normal | Caleb Cronin | — | Yazmin Jast | Chat | returnsbopisgift-card | 1d 8h | ○Sent, no reply | — | — | — | Jul 28, 2025 | - |
| 72582391 | Return after 30-day window | Closed | Normal | Caleb Cronin | — | Mr. Skyla Trantow | refundshippingwholesale | 8d 9h | ●Responded | 1/11 | — | — | Jul 27, 2025 | Aug 9, 2025 | |
| 97799061 | Missing items in shipment | Solved | Low | Caleb Cronin | — | Oscar O'Hara | bopisvip | 3h | ○Sent, no reply | — | — | — | Jul 26, 2025 | - | |
| 28228857 | Return after 30-day window | Solved | Low | Caleb Cronin | — | Mr. Skyla Trantow | bopiswholesalereturns | 2h | ●Responded | 1/5 | — | — | Jul 18, 2025 | - | |
| 39087116 | Allergic reaction concern | Solved | Normal | Caleb Cronin | — | Lily Raynor | — | 2d 22h | ●Responded | 3/5 | — | — | Jul 7, 2025 | - | |
| 11594801 | Klarna / Afterpay split issue | Solved | Normal | Caleb Cronin | — | Mr. Lonie Hudson | loyaltyapp | 1d 16h | ●Responded | 3/5 | — | — | Jun 24, 2025 | - |