Guy Heller
wilfrid.crona@gmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 56299843Refund not received | Guy Heller |  Kip Schroeder IV | Apr 23, 2026, 6:08 AM |
| 9/11 | The brand range alone makes it worth it. Service makes it lifelong. | 74528959Store experience feedback | Guy Heller |  Tommy Kuvalis | Apr 10, 2026, 12:51 AM |
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 03936059Allergic reaction concern | Guy Heller |  Mr. Skyla Trantow | Apr 4, 2026, 6:56 AM |
| 3/5 | It was fine. Took longer than it should have but eventually got my refund. | 36894521Restock alert for backorder | Guy Heller |  Eula McKenzie | Mar 9, 2026, 11:45 AM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 51401537Refund not received | Guy Heller |  Amely Pacocha | Feb 22, 2026, 10:38 AM |
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 45343994BOPIS order cancelled at store | Guy Heller |  Ignatius Cummerata | Jan 30, 2026, 8:25 AM |
| 4/5 | Generally happy. The fragrance sample they sent wasn't what I picked but close enough. | 09483713Question about product ingredients | Guy Heller | Kip Schroeder IV | Jan 8, 2026, 3:52 AM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 94096463Birthday gift not received | Guy Heller | Kip Schroeder IV | Nov 29, 2025, 11:14 PM |
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 07109159Allergic reaction concern | Guy Heller |  Yazmin Jast | Aug 9, 2025, 11:57 AM |
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 39880226Price match request | Guy Heller |  Dr. Mandy McLaughlin | Jul 22, 2025, 10:22 PM |
| 2/5 | Eventually got there but I had to push hard. Way too much effort. | 68377610Missing items in shipment | Guy Heller |  Mr. Eliza Gerhold IV | Jul 7, 2025, 9:03 PM |