Eldridge Feeney
ricardo89@gmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Smooth chat. Just had to scroll to find the right help article first. | 58441656Store experience feedback | Apr 15, 2026, 10:21 AM | ||
| 2/5 | Smaller sample sizes that aren't single-use. | 03778313Wholesale order question | Apr 7, 2026, 1:56 PM | ||
| 2/5 | Agent didn't actually solve the issue, just told me to wait. | 29281496Refund not received | Mar 7, 2026, 5:51 AM | ||
| 3/5 | Required more steps than it should have for a simple shade exchange. | 03060637Price match request | Feb 10, 2026, 2:31 AM | ||
| 1/5 | Spent over an hour on chat and got nowhere. | 36634663Question about product ingredients | Jan 12, 2026, 8:48 PM | ||
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 69791013Address change after shipping | Oct 21, 2025, 1:14 AM | ||
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 91540083Wholesale order question | Oct 16, 2025, 9:57 PM | ||
| 9/11 | Bloom understands what a beauty customer actually wants. | 77442498Missing items in shipment | Aug 31, 2025, 1:51 PM | ||
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 30232768Missing items in shipment | Aug 9, 2025, 2:22 PM | ||
| 2/5 | Required a receipt, then a screenshot, then a photo of the package. Exhausting. | 37379346Gift card balance question | Aug 1, 2025, 9:11 PM | ||
| 5/5 | Easier returns from international addresses. | 08712809Store experience feedback | Jul 28, 2025, 5:51 PM | ||
| 7/11 | Pretty good. Selection is great, service is hit or miss. | 70563798Allergic reaction concern | Jun 3, 2025, 8:22 PM |