Eldridge Feeney
ricardo89@gmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 43464293 | Pro discount enrollment | Solved | Low | — | Phone | — | 4h | ○Sent, no reply | — | — | — | May 15, 2026 | - | ||
| 12086367 | Wrong shade sent | Solved | Low | — | Chat | — | 1d 7h | ○Sent, no reply | — | — | — | May 10, 2026 | - | ||
| 13643260 | Foundation match help | Pending | Normal | — | refundinfluencer | - | —Skipped | — | — | — | Apr 30, 2026 | - | |||
| 58441656 | Store experience feedback | Solved | High | — | Phone | gift-cardinfluencer | 22h | ●Responded | 4/5 | — | — | Apr 13, 2026 | - | ||
| 03778313 | Wholesale order question | Solved | Normal | — | Chat | shade-matchshipping | 8h | ●Responded | 2/5 | — | — | Apr 6, 2026 | - | ||
| 29281496 | Refund not received | Closed | High | — | influencer | 3d 12h | ●Responded | 2/5 | — | — | Mar 2, 2026 | Mar 13, 2026 | |||
| 03060637 | Price match request | Solved | Normal | — | loyalty | 2h | ●Responded | 3/5 | — | — | Feb 8, 2026 | - | |||
| 35205776 | Gift card balance question | Solved | Normal | — | shipping | 1d 17h | ○Sent, no reply | — | — | — | Feb 7, 2026 | - | |||
| 46395652 | Cancel order request | Closed | Normal | — | Social | — | 21h | ⊘Not fired | — | — | — | Feb 7, 2026 | Feb 10, 2026 | ||
| 23826951 | Loyalty points not posting | Solved | Normal | — | gift-cardsamples | 1d | ○Sent, no reply | — | — | — | Jan 27, 2026 | - | |||
| 37855854 | Address change after shipping | Solved | High | — | Chat | refundsamples | 3h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - | ||
| 37722691 | App login problem | Solved | Normal | — | shippinggift-cardbopis | 7d 1h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - | |||
| 36634663 | Question about product ingredients | Solved | Normal | — | — | 2d 3h | ●Responded | 1/5 | — | — | Jan 9, 2026 | - | |||
| 46312985 | Discount code not working | Solved | Low | — | bopis | 8h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - | |||
| 16048826 | Wrong shade sent | Solved | Normal | — | app | 2h | ○Sent, no reply | — | — | — | Dec 27, 2025 | - | |||
| 70316573 | Address change after shipping | Closed | High | — | shade-matchbopis | 2d 16h | ○Sent, no reply | — | — | — | Dec 14, 2025 | Dec 24, 2025 | |||
| 35820253 | Address change after shipping | Pending | Normal | — | shade-matchwholesale | - | —Skipped | — | — | — | Dec 4, 2025 | - | |||
| 39935570 | BOPIS pickup not ready | Solved | High | — | returnsshade-match | 6h | ○Sent, no reply | — | — | — | Nov 29, 2025 | - | |||
| 93516435 | Missing samples in order | Solved | Normal | — | samples | 5h | ○Sent, no reply | — | — | — | Nov 23, 2025 | - | |||
| 09840767 | Missing samples in order | Closed | Normal | — | Chat | vip | 3h | ○Sent, no reply | — | — | — | Nov 13, 2025 | Nov 17, 2025 | ||
| 52560963 | Insider tier issue | Open | Low | — | Chat | appshipping | - | —Skipped | — | — | — | Nov 6, 2025 | - | ||
| 65931719 | Return after 30-day window | Solved | Urgent | — | Social | — | 21h | ⊘Not fired | — | — | — | Nov 3, 2025 | - | ||
| 87045851 | App crashes at checkout | Solved | Urgent | — | — | 1h | ○Sent, no reply | — | — | — | Oct 28, 2025 | - | |||
| 69791013 | Address change after shipping | Closed | Normal | — | fragrancewholesaleinfluencer | 3h | ●Responded | 5/5 | — | — | Oct 20, 2025 | Oct 26, 2025 | |||
| 91540083 | Wholesale order question | Solved | Normal | — | Chat | samplesappshipping | 1d 7h | ●Responded | 4/5 | — | — | Oct 15, 2025 | - | ||
| 64292277 | Address change after shipping | Solved | High | — | Chat | refundshippingloyalty | 4h | ○Sent, no reply | — | — | — | Oct 7, 2025 | - | ||
| 19957191 | Pro discount enrollment | Solved | Low | — | Phone | influencer | 5h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - | ||
| 35322105 | Pro discount enrollment | Solved | Normal | — | Chat | shade-matchinfluencergift-card | 4h | ○Sent, no reply | — | — | — | Sep 9, 2025 | - | ||
| 36725093 | Wrong shade sent | Pending | Normal | — | influencerloyaltyshipping | - | —Skipped | — | — | — | Sep 4, 2025 | - | |||
| 29818219 | Influencer code not working | Closed | Normal | — | vipshipping | 6h | ⊘Not fired | — | — | — | Sep 3, 2025 | Sep 7, 2025 | |||
| 27209667 | Lost package follow-up | Solved | Normal | — | — | 2h | ○Sent, no reply | — | — | — | Sep 3, 2025 | - | |||
| 98204653 | App crashes at checkout | Closed | Normal | — | Chat | — | 3h | ○Sent, no reply | — | — | — | Aug 29, 2025 | Sep 3, 2025 | ||
| 30873491 | App crashes at checkout | Pending | Normal | — | wholesale | - | —Skipped | — | — | — | Aug 29, 2025 | - | |||
| 77442498 | Missing items in shipment | Solved | Low | — | Chat | — | 1d 15h | ●Responded | 9/11 | — | — | Aug 29, 2025 | - | ||
| 38391911 | Pro discount enrollment | Solved | High | — | Chat | — | 8h | ⊘Not fired | — | — | — | Aug 18, 2025 | - | ||
| 86531491 | Restock alert for backorder | Solved | Normal | — | — | 2d 18h | ○Sent, no reply | — | — | — | Aug 17, 2025 | - | |||
| 09851682 | Return after 30-day window | Solved | Normal | — | vipinfluencer | 5h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | |||
| 30232768 | Missing items in shipment | Solved | Normal | — | Chat | refundgift-cardloyalty | 1d 16h | ●Responded | 4/5 | — | — | Aug 7, 2025 | - | ||
| 02886106 | Insider tier issue | Closed | High | — | vip | 4h | ○Sent, no reply | — | — | — | Aug 4, 2025 | Aug 8, 2025 | |||
| 70585182 | Item authenticity concern | Open | Normal | — | — | - | —Skipped | — | — | — | Jul 31, 2025 | - | |||
| 08712809 | Store experience feedback | Solved | Normal | — | Chat | — | 21h | ●Responded | 5/5 | — | — | Jul 27, 2025 | - | ||
| 66236171 | BOPIS order cancelled at store | Pending | Normal | — | Chat | appsamples | - | —Skipped | — | — | — | Jul 25, 2025 | - | ||
| 37379346 | Gift card balance question | Closed | Normal | — | gift-cardbopis | 8d 13h | ●Responded | 2/5 | — | — | Jul 22, 2025 | Aug 6, 2025 | |||
| 91678724 | BOPIS pickup not ready | Solved | Normal | — | — | 19h | ○Sent, no reply | — | — | — | Jul 1, 2025 | - | |||
| 81326425 | Pro discount enrollment | Closed | High | — | bopiswholesale | 23h | ○Sent, no reply | — | — | — | Jun 30, 2025 | Jul 3, 2025 | |||
| 45148190 | Gift card balance question | Solved | Low | — | refund | 21h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |||
| 62966953 | Cancel order request | Closed | Normal | — | — | 8h | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 4, 2025 | |||
| 70563798 | Allergic reaction concern | Solved | Low | — | gift-card | 5h | ●Responded | 7/11 | — | — | Jun 2, 2025 | - | |||
| 05482554 | Cancel order request | Solved | Normal | — | bopisloyaltywholesale | 2h | ○Sent, no reply | — | — | — | May 29, 2025 | - | |||
| 10431798 | Where is my order? | Solved | High | — | Chat | — | 4h | ○Sent, no reply | — | — | — | May 23, 2025 | - |