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CustomersEldridge Feeney

Eldridge Feeney

ricardo89@gmail.com
Tickets50Responses12
Showing 1 - 12 of 12
Rating
Comment
Ticket
Customer
Team member
Responded
4/5Smooth chat. Just had to scroll to find the right help article first.58441656Store experience feedbackEldridge FeeneyIgnatius CummerataApr 15, 2026, 10:21 AM
2/5Smaller sample sizes that aren't single-use.03778313Wholesale order questionEldridge FeeneyJulie HodkiewiczApr 7, 2026, 1:56 PM
2/5Agent didn't actually solve the issue, just told me to wait.29281496Refund not receivedEldridge FeeneyGarth DooleyMar 7, 2026, 5:51 AM
3/5Required more steps than it should have for a simple shade exchange.03060637Price match requestEldridge FeeneyMiss Amber Hintz Sr.Feb 10, 2026, 2:31 AM
1/5Spent over an hour on chat and got nowhere.36634663Question about product ingredientsEldridge FeeneyOscar O'HaraJan 12, 2026, 8:48 PM
5/5Quick refund, clear communication, and they upgraded my shipping for the next order.69791013Address change after shippingEldridge FeeneyMr. Skyla TrantowOct 21, 2025, 1:14 AM
4/5Nice agent. Would have been nice to get a small gesture after the order was so delayed.91540083Wholesale order questionEldridge FeeneyYazmin JastOct 16, 2025, 9:57 PM
9/11Bloom understands what a beauty customer actually wants.77442498Missing items in shipmentEldridge FeeneyKatrina JohnsAug 31, 2025, 1:51 PM
4/5Resolved fine. The first agent transferred me but the second one nailed it.30232768Missing items in shipmentEldridge FeeneyIgnatius CummerataAug 9, 2025, 2:22 PM
2/5Required a receipt, then a screenshot, then a photo of the package. Exhausting.37379346Gift card balance questionEldridge FeeneyLeonard Waters-HowellAug 1, 2025, 9:11 PM
5/5Easier returns from international addresses.08712809Store experience feedbackEldridge FeeneyMr. Cade SengerJul 28, 2025, 5:51 PM
7/11Pretty good. Selection is great, service is hit or miss.70563798Allergic reaction concernEldridge FeeneyLily RaynorJun 3, 2025, 8:22 PM
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Properties

Customer
Name
Eldridge Feeney
Email
ricardo89@gmail.com
Loyalty tier
Insider
Company
—
Skin type
normal
Loyalty points
15,384
Lifetime spend
1,801
Last purchase
Apr 29, 2026
Skin tone
medium
Foundation shade
21N
Skin concerns
—
Allergies / restrictions
nut-allergy, paraben-free
Favorite brands
Maison Margiela, Tatcha, Rare Beauty, Fenty Beauty
YTD spend
1,768
App installed
Yes
App last opened
—
Email subscribed
No
Marketing segment
—
Last purchase amount
—
Total orders
—
Preferred category
—
Tickets
Tickets
50
Last seen
May 15, 2026
Responses
Avg rating
4.00