Gayle Howe
Studio Eleven·rick68@studio11.co
Showing 1 - 7 of 7
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 80652696Allergic reaction concern | Gayle Howe |  Eula McKenzie | May 20, 2026, 10:46 AM |
| 4/11 | Service has gotten noticeably worse over the last year. | 29502495Discount code not working | Gayle Howe |  Ignatius Cummerata | Apr 4, 2026, 6:13 AM |
| 3/5 | Average first experience. App is okay. | 65837041Cancel subscription / Auto-replenish | Gayle Howe |  Julie Hodkiewicz | Mar 20, 2026, 12:24 PM |
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 04749289Return after 30-day window | Gayle Howe |  Oscar O'Hara | Feb 18, 2026, 6:18 PM |
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 32380315Influencer code not working | Gayle Howe |  Jacklyn Dare | Jan 16, 2026, 5:25 PM |
| 1/11 | Customer service made me feel like I was being scammed for filing a return. | 07755289Restock alert for backorder | Gayle Howe |  Mr. Cade Senger | Jan 8, 2026, 6:18 AM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 98480739Refund not received | Gayle Howe |  Dr. Mandy McLaughlin | Nov 22, 2025, 6:54 PM |