Gayle Howe
Studio Eleven·rick68@studio11.co
Showing 1 - 30 of 30
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 80652696 | Allergic reaction concern | Solved | Normal | Gayle Howe | Studio Eleven |  Eula McKenzie | wholesale | 19h | ●Responded | 5/5 | — | — | May 19, 2026 | - | |
| 43625342 | Klarna / Afterpay split issue | Closed | Normal | Gayle Howe | Studio Eleven |  Amely Pacocha | Chat | bopis | 1d 15h | ○Sent, no reply | — | — | — | May 5, 2026 | May 9, 2026 |
| 65741401 | Where is my order? | Pending | Low | Gayle Howe | Studio Eleven |  Garth Dooley | — | - | —Skipped | — | — | — | Apr 26, 2026 | - | |
| 24695423 | Cancel subscription / Auto-replenish | Closed | Low | Gayle Howe | Studio Eleven |  Miss Amber Hintz Sr. | shippingfragrancesamples | 2h | ○Sent, no reply | — | — | — | Apr 23, 2026 | Apr 28, 2026 | |
| 81162350 | Question about product ingredients | Solved | Normal | Gayle Howe | Studio Eleven |  Kip Schroeder IV | Chat | refundbopisshade-match | 6h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - |
| 20654644 | Missing samples in order | Solved | Normal | Gayle Howe | Studio Eleven |  Dr. Mandy McLaughlin | loyalty | 3h | ⊘Not fired | — | — | — | Apr 6, 2026 | - | |
| 29502495 | Discount code not working | Solved | Low | Gayle Howe | Studio Eleven |  Ignatius Cummerata | damagedfragranceshipping | 5h | ●Responded | 4/11 | — | — | Apr 3, 2026 | - | |
| 69487681 | Cancel order request | Solved | Urgent | Gayle Howe | Studio Eleven | Dr. Mandy McLaughlin | refundfragrance | 14h | ○Sent, no reply | — | — | — | Mar 28, 2026 | - | |
| 34884451 | Return after 30-day window | Solved | Low | Gayle Howe | Studio Eleven |  Faith Hilll | gift-card | 6h | ○Sent, no reply | — | — | — | Mar 26, 2026 | - | |
| 65837041 | Cancel subscription / Auto-replenish | Solved | Normal | Gayle Howe | Studio Eleven |  Julie Hodkiewicz | — | 2d 21h | ●Responded | 3/5 | — | — | Mar 16, 2026 | - | |
| 04749289 | Return after 30-day window | Solved | Low | Gayle Howe | Studio Eleven |  Oscar O'Hara | Chat | refund | 1h | ●Responded | 4/5 | — | — | Feb 18, 2026 | - |
| 42737436 | Gift card balance question | Solved | Normal | Gayle Howe | Studio Eleven |  Vilma Gusikowski | Chat | shade-match | 3h | ○Sent, no reply | — | — | — | Feb 14, 2026 | - |
| 32380315 | Influencer code not working | Closed | High | Gayle Howe | Studio Eleven |  Jacklyn Dare | Chat | — | 2d 17h | ●Responded | 4/5 | — | — | Jan 12, 2026 | Jan 21, 2026 |
| 07755289 | Restock alert for backorder | Solved | Normal | Gayle Howe | Studio Eleven |  Mr. Cade Senger | Chat | — | 1d | ●Responded | 1/11 | — | — | Jan 6, 2026 | - |
| 06580087 | Birthday gift not received | Pending | Low | Gayle Howe | Studio Eleven | Dr. Mandy McLaughlin | — | - | —Skipped | — | — | — | Dec 13, 2025 | - | |
| 47134044 | Shipping cost question | Closed | Normal | Gayle Howe | Studio Eleven | Oscar O'Hara | Chat | gift-cardloyaltyfragrance | 4d 21h | ○Sent, no reply | — | — | — | Nov 23, 2025 | Nov 30, 2025 |
| 98480739 | Refund not received | Solved | High | Gayle Howe | Studio Eleven | Dr. Mandy McLaughlin | influencerreturnsvip | 23h | ●Responded | 5/5 | — | — | Nov 21, 2025 | - | |
| 45335949 | Price match request | Pending | Low | Gayle Howe | Studio Eleven |  Leonard Waters-Howell | shade-matchappreturns | - | —Skipped | — | — | — | Nov 9, 2025 | - | |
| 76955841 | Klarna / Afterpay split issue | Closed | Normal | Gayle Howe | Studio Eleven | Julie Hodkiewicz | damagedshade-matchfragrance | 15h | ○Sent, no reply | — | — | — | Oct 20, 2025 | Oct 22, 2025 | |
| 44551542 | Item authenticity concern | Closed | Low | Gayle Howe | Studio Eleven | Miss Amber Hintz Sr. | Phone | loyalty | 2h | ○Sent, no reply | — | — | — | Oct 17, 2025 | Oct 24, 2025 |
| 61119296 | Wholesale order question | Solved | Normal | Gayle Howe | Studio Eleven | Eula McKenzie | Chat | apployaltyrefund | 2h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - |
| 61073451 | Lost package follow-up | Closed | Normal | Gayle Howe | Studio Eleven | Mr. Cade Senger | refundreturns | 3h | ○Sent, no reply | — | — | — | Sep 22, 2025 | Sep 24, 2025 | |
| 67171895 | Cancel subscription / Auto-replenish | Closed | Normal | Gayle Howe | Studio Eleven | Faith Hilll | Chat | app | 9d 14h | ○Sent, no reply | — | — | — | Sep 8, 2025 | Sep 19, 2025 |
| 26572110 | Gift card balance question | Solved | Normal | Gayle Howe | Studio Eleven | Miss Amber Hintz Sr. | Social | fragrancewholesale | 9h | ⊘Not fired | — | — | — | Sep 5, 2025 | - |
| 21382006 | Address change after shipping | Solved | Normal | Gayle Howe | Studio Eleven | Julie Hodkiewicz | loyalty | 20h | ○Sent, no reply | — | — | — | Aug 17, 2025 | - | |
| 19793982 | Address change after shipping | Pending | High | Gayle Howe | Studio Eleven | Vilma Gusikowski | — | - | —Skipped | — | — | — | Aug 15, 2025 | - | |
| 48925804 | Cancel subscription / Auto-replenish | Solved | Normal | Gayle Howe | Studio Eleven |  Katrina Johns | wholesale | 18h | ○Sent, no reply | — | — | — | Aug 6, 2025 | - | |
| 22023006 | Missing items in shipment | Closed | Normal | Gayle Howe | Studio Eleven | Kip Schroeder IV | — | 1h | ○Sent, no reply | — | — | — | Jul 1, 2025 | Jul 5, 2025 | |
| 04612050 | Missing items in shipment | Closed | Normal | Gayle Howe | Studio Eleven |  Steve O'Conner | Chat | bopis | 1d 10h | ⊘Not fired | — | — | — | Jun 26, 2025 | Jul 4, 2025 |
| 59512554 | Refund not received | Solved | Normal | Gayle Howe | Studio Eleven | Oscar O'Hara | wholesaledamaged | 4h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - |