Quincy Hoeger
kent.abernathy66@gmail.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 7/11 | I like it but I also shop other places. | 88468876Cancel subscription / Auto-replenish | Quincy Hoeger |  Faith Hilll | May 20, 2026, 3:31 PM |
| 4/5 | Good. The personalization was decent but missed my undertone. | 26752252Store experience feedback | Quincy Hoeger |  Eula McKenzie | Apr 10, 2026, 8:34 PM |
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 21584444Foundation match help | Quincy Hoeger |  Oscar O'Hara | Mar 20, 2026, 8:43 PM |
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 68626393Discount code not working | Quincy Hoeger |  Dr. Mandy McLaughlin | Feb 24, 2026, 10:51 PM |
| 4/11 | Stock-outs are constant. Recommending Bloom feels risky now. | 16495897Foundation match help | Quincy Hoeger |  Lily Raynor | Jan 31, 2026, 4:15 PM |
| 4/5 | Pretty smooth. One step required a follow-up email. | 74958193Cancel subscription / Auto-replenish | Quincy Hoeger | Dr. Mandy McLaughlin | Dec 21, 2025, 2:06 PM |
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 61177667Return after 30-day window | Quincy Hoeger |  Leonard Waters-Howell | Dec 11, 2025, 5:59 AM |
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 11599616Birthday gift not received | Quincy Hoeger |  Garth Dooley | Nov 27, 2025, 3:30 PM |
| 4/5 | Good service. Wish I'd been told upfront that my shade was on backorder. | 90775788Cancel order request | Quincy Hoeger |  Chaz Renner | Sep 13, 2025, 6:45 AM |
| 3/5 | Resolved but only after I escalated. Should not have taken that long. | 55532783Influencer code not working | Quincy Hoeger |  Tommy Kuvalis | Aug 28, 2025, 8:43 PM |
| 5/5 | Did everything from my phone in the elevator. So easy. | 90893950Wrong shade sent | Quincy Hoeger |  Darryl Jacobi | Aug 22, 2025, 1:16 PM |
| 5/5 | Got my missing samples shipped out the same day. Thank you! | 91538018Restock alert for backorder | Quincy Hoeger |  Jacklyn Dare | Jul 26, 2025, 7:08 AM |
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 11132311App login problem | Quincy Hoeger |  Miss Amber Hintz Sr. | Jul 19, 2025, 4:24 AM |