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CustomersOrie Tillman

Orie Tillman

casimir.block71@yahoo.com
Tickets39Responses13
Showing 1 - 13 of 13
Rating
Comment
Ticket
Customer
Team member
Responded
1/5Tried to cancel an order 5 minutes after placing it. They shipped it anyway and now I'm stuck.59931467Price match requestOrie TillmanLeonard Waters-HowellMay 25, 2026, 9:02 AM
10/11Best in class. The app is genuinely beautiful and useful.10111399Discount code not workingOrie TillmanDr. Mandy McLaughlinMay 4, 2026, 6:09 AM
4/5Decent. The reply was helpful but I had to ask twice to confirm the refund timing.70343746Return after 30-day windowOrie TillmanMr. Cade SengerApr 15, 2026, 11:58 PM
5/5Quick, kind, and they actually solved my problem on the first message.87356226Cancel order requestOrie TillmanAmely PacochaApr 3, 2026, 6:40 AM
10/11Their personalization is unreal. Like having a personal Beauty Advisor.00759022Foundation match helpOrie TillmanDarryl JacobiMar 22, 2026, 4:59 AM
5/5Loved the personalized note in my order. Small touch, big impact.94882297Order arrived damagedOrie TillmanTommy KuvalisJan 18, 2026, 7:09 AM
3/5Solved the problem after I had to repeat my issue twice.19800179Lost package follow-upOrie TillmanMr. Eliza Gerhold IVJan 6, 2026, 2:15 PM
2/5The BOPIS pickup was a disaster. Hour-long wait at the store.35693200Discount code not workingOrie TillmanEula McKenzieSep 21, 2025, 11:47 PM
5/5They reshipped my order overnight after the package was lost. Top tier.37029358Store experience feedbackOrie TillmanMr. Skyla TrantowAug 22, 2025, 8:19 PM
5/5They reshipped my order overnight after the package was lost. Top tier.75108620App crashes at checkoutOrie TillmanAmely PacochaAug 22, 2025, 7:28 PM
5/5Replaced my damaged perfume bottle within 24 hours. So impressed.68367257Item authenticity concernOrie TillmanKip Schroeder IVAug 9, 2025, 12:09 PM
4/5Good support, just the points didn't post automatically — had to ask.00066450Store experience feedbackOrie TillmanLily RaynorJul 20, 2025, 1:57 PM
3/5Helpful agent, but the underlying app issue still hasn't been fixed.05739046Foundation match helpOrie TillmanKip Schroeder IVJun 1, 2025, 3:26 AM
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Properties

Customer
Name
Orie Tillman
Email
casimir.block71@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
2,096
Lifetime spend
2,165
Last purchase
—
Skin tone
fair
Foundation shade
56W
Skin concerns
dullness
Allergies / restrictions
—
Favorite brands
Fenty Beauty, Living Proof
YTD spend
1,666
App installed
—
App last opened
—
Email subscribed
Yes
Marketing segment
new-customer
Last purchase amount
18
Total orders
7
Preferred category
—
Tickets
Tickets
39
Last seen
May 22, 2026
Responses
Avg rating
4.77