Orie Tillman
casimir.block71@yahoo.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 1/5 | Tried to cancel an order 5 minutes after placing it. They shipped it anyway and now I'm stuck. | 59931467Price match request | May 25, 2026, 9:02 AM | ||
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 10111399Discount code not working | May 4, 2026, 6:09 AM | ||
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 70343746Return after 30-day window | Apr 15, 2026, 11:58 PM | ||
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 87356226Cancel order request | Apr 3, 2026, 6:40 AM | ||
| 10/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 00759022Foundation match help | Mar 22, 2026, 4:59 AM | ||
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 94882297Order arrived damaged | Jan 18, 2026, 7:09 AM | ||
| 3/5 | Solved the problem after I had to repeat my issue twice. | 19800179Lost package follow-up | Jan 6, 2026, 2:15 PM | ||
| 2/5 | The BOPIS pickup was a disaster. Hour-long wait at the store. | 35693200Discount code not working | Sep 21, 2025, 11:47 PM | ||
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 37029358Store experience feedback | Aug 22, 2025, 8:19 PM | ||
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 75108620App crashes at checkout | Aug 22, 2025, 7:28 PM | ||
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 68367257Item authenticity concern | Aug 9, 2025, 12:09 PM | ||
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 00066450Store experience feedback | Jul 20, 2025, 1:57 PM | ||
| 3/5 | Helpful agent, but the underlying app issue still hasn't been fixed. | 05739046Foundation match help | Jun 1, 2025, 3:26 AM |