Orie Tillman
casimir.block71@yahoo.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 59931467 | Price match request | Solved | Normal | — | Chat | — | 1d 4h | ●Responded | 1/5 | — | — | May 22, 2026 | - | ||
| 01341285 | Item authenticity concern | Closed | High | — | refund | 4h | ⊘Not fired | — | — | — | May 9, 2026 | May 11, 2026 | |||
| 10111399 | Discount code not working | Solved | Normal | — | gift-cardsamples | 1h | ●Responded | 10/11 | — | — | May 2, 2026 | - | |||
| 70343746 | Return after 30-day window | Solved | Low | — | Chat | viployalty | 4h | ●Responded | 4/5 | — | — | Apr 14, 2026 | - | ||
| 79879580 | Klarna / Afterpay split issue | Solved | Normal | — | Phone | — | 6h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - | ||
| 13184944 | Insider tier issue | Solved | High | — | samplesgift-card | 3d | ○Sent, no reply | — | — | — | Apr 10, 2026 | - | |||
| 87356226 | Cancel order request | Solved | Normal | — | Chat | loyaltybopis | 1h | ●Responded | 5/5 | — | — | Apr 2, 2026 | - | ||
| 33793190 | Missing items in shipment | Closed | Normal | — | Chat | — | 15h | ○Sent, no reply | — | — | — | Apr 1, 2026 | Apr 9, 2026 | ||
| 00759022 | Foundation match help | Closed | Normal | — | Chat | — | 3h | ●Responded | 10/11 | — | — | Mar 20, 2026 | Mar 25, 2026 | ||
| 14560322 | Birthday gift not received | Solved | Normal | — | influencer | 2h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - | |||
| 47611259 | Refund not received | Open | Urgent | — | Chat | gift-cardfragrancewholesale | - | —Skipped | — | — | — | Mar 9, 2026 | - | ||
| 92991733 | Influencer code not working | Solved | Normal | — | — | 3h | ⊘Not fired | — | — | — | Jan 26, 2026 | - | |||
| 94882297 | Order arrived damaged | Solved | Low | — | — | 23h | ●Responded | 5/5 | — | — | Jan 16, 2026 | - | |||
| 09941145 | Cancel subscription / Auto-replenish | Closed | High | — | vipbopis | 9d 19h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 20, 2026 | |||
| 20423525 | BOPIS pickup not ready | Solved | Normal | — | — | 11h | ⊘Not fired | — | — | — | Jan 8, 2026 | - | |||
| 19800179 | Lost package follow-up | Closed | Low | — | shippingbopisloyalty | 2h | ●Responded | 3/5 | — | — | Jan 5, 2026 | Jan 10, 2026 | |||
| 88702436 | Refund not received | Closed | High | — | — | 9h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Dec 27, 2025 | |||
| 75228849 | Shipping cost question | Solved | Normal | — | Chat | shade-matchbopis | 6h | ○Sent, no reply | — | — | — | Dec 16, 2025 | - | ||
| 47164278 | Wholesale order question | Solved | Normal | — | — | 6h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - | |||
| 93537623 | Missing samples in order | Solved | Normal | — | samplesrefund | 2d 11h | ○Sent, no reply | — | — | — | Nov 25, 2025 | - | |||
| 51916109 | Item authenticity concern | Solved | Normal | — | influencerbopisrefund | 14h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - | |||
| 68367253 | Gift card balance question | Open | Low | — | shade-matchwholesale | - | —Skipped | — | — | — | Sep 25, 2025 | - | |||
| 35693200 | Discount code not working | Solved | High | — | samplesfragranceinfluencer | 16h | ●Responded | 2/5 | — | — | Sep 19, 2025 | - | |||
| 89449613 | Price match request | Closed | Normal | — | Chat | refundapp | 3h | ○Sent, no reply | — | — | — | Sep 11, 2025 | Sep 16, 2025 | ||
| 56312630 | Order arrived damaged | Pending | Normal | — | Chat | refundgift-cardloyalty | - | —Skipped | — | — | — | Aug 22, 2025 | - | ||
| 75108620 | App crashes at checkout | Closed | High | — | Phone | influencershade-match | 12h | ●Responded | 5/5 | — | — | Aug 21, 2025 | Aug 28, 2025 | ||
| 37029358 | Store experience feedback | Solved | High | — | Chat | samplesappfragrance | 15h | ●Responded | 5/5 | — | — | Aug 20, 2025 | - | ||
| 03196012 | Pro discount enrollment | Closed | Normal | — | bopis | 22h | ⊘Not fired | — | — | — | Aug 18, 2025 | Aug 20, 2025 | |||
| 70711961 | Price match request | Solved | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Aug 16, 2025 | - | |||
| 68367257 | Item authenticity concern | Solved | Low | — | Chat | — | 6h | ●Responded | 5/5 | — | — | Aug 8, 2025 | - | ||
| 22898820 | Refund not received | Solved | Normal | — | Chat | loyaltyshade-match | 5h | ○Sent, no reply | — | — | — | Aug 6, 2025 | - | ||
| 18337573 | Return after 30-day window | Closed | High | — | fragrancebopis | 2h | ○Sent, no reply | — | — | — | Aug 6, 2025 | Aug 8, 2025 | |||
| 00066450 | Store experience feedback | Closed | Normal | — | bopis | 9h | ●Responded | 4/5 | — | — | Jul 19, 2025 | Jul 20, 2025 | |||
| 52518197 | Question about product ingredients | Closed | Low | — | Chat | damagedshade-matchshipping | 3d 22h | ○Sent, no reply | — | — | — | Jul 5, 2025 | Jul 14, 2025 | ||
| 45415728 | Question about product ingredients | Solved | Low | — | Chat | — | 1d 22h | ○Sent, no reply | — | — | — | Jul 4, 2025 | - | ||
| 58407190 | Restock alert for backorder | Closed | Normal | — | Chat | refundreturns | 2h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jun 30, 2025 | ||
| 91447435 | Shipping cost question | Open | Low | — | Chat | wholesalebopisdamaged | - | —Skipped | — | — | — | Jun 19, 2025 | - | ||
| 60661984 | BOPIS order cancelled at store | Closed | Normal | — | Chat | — | 3d 19h | ○Sent, no reply | — | — | — | Jun 5, 2025 | Jun 15, 2025 | ||
| 05739046 | Foundation match help | Solved | Normal | — | bopisshade-matchshipping | 12h | ●Responded | 3/5 | — | — | May 30, 2025 | - |