Brandi Wehner
emanuel_weber11@hotmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 40030578Store experience feedback | Brandi Wehner |  Lily Raynor | May 15, 2026, 10:05 PM |
| 2/5 | Took five days to get a reply. Then they couldn't even help with the return. | 99622726Wrong shade sent | Brandi Wehner |  Faith Hilll | Apr 14, 2026, 1:00 PM |
| 3/5 | Fine. The agent was friendly but seemed unsure of the answer. | 38836020Refund not received | Brandi Wehner |  Mr. Eliza Gerhold IV | Feb 27, 2026, 10:13 PM |
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 79348770Shipping cost question | Brandi Wehner |  Mr. Skyla Trantow | Jan 8, 2026, 10:50 AM |
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 52886251Shipping cost question | Brandi Wehner |  Chaz Renner | Dec 29, 2025, 1:50 AM |
| 1/11 | The store experience used to be excellent. Now it's understaffed and rushed. | 32338725Cancel subscription / Auto-replenish | Brandi Wehner | Lily Raynor | Dec 9, 2025, 11:16 PM |
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 54982981Wholesale order question | Brandi Wehner |  Jacklyn Dare | Nov 30, 2025, 10:13 AM |
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 32589640Cancel subscription / Auto-replenish | Brandi Wehner | Lily Raynor | Nov 30, 2025, 10:12 AM |
| 2/5 | Promised a callback that never came. | 17982063Shipping cost question | Brandi Wehner | Jacklyn Dare | Nov 17, 2025, 8:30 PM |
| 3/5 | The app return flow kept timing out, had to chat in to finish it. | 25650103Item authenticity concern | Brandi Wehner |  Darryl Jacobi | Nov 13, 2025, 7:17 AM |
| 2/5 | Got brushed off when I asked about the damaged shipment. | 15397707Store experience feedback | Brandi Wehner |  Kip Schroeder IV | Nov 6, 2025, 6:28 PM |
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 26311245Foundation match help | Brandi Wehner |  Oscar O'Hara | Sep 7, 2025, 12:11 PM |